Cut My Reviews 

21,413
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,737 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are precisely cut to specifications and arrive well-packaged, ensuring they are safe during transit. Many people highlight the efficiency of the ordering process, describing it as simple and straightforward, with prompt delivery being a common positive experience. Reviewers frequently express satisfaction with the overall service, finding it excellent and often exceeding their expectations. However, some customers also noted issues with delivery, experiencing delays, incorrect addresses, or items arriving later than promised. A few other people also felt that the quality was not as expected, or that there were defects such as scratches or incorrect cut-outs, leading to dissatisfaction with the product.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the materials, precise cuts,... See more

Quality

Customers consistently note positive experiences with quality, praising the great materials, good quality... See more

Delivery service

Users describe positive interactions with delivery service, often praising quick delivery times and... See more

Order

Customers generally report positive experiences with the ordering process, finding it simple, seamless, and... See more

Service

Reviewers mention positive feedback about service, with many praising the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought cut Perspex for aircon hose for casement window as other choices were inefficient - best solution ever! Very simple idea that I can easily transfer to other prepared frames the same size. Very... See more

Company replied

Rated 5 out of 5 stars

I would recommend this company. Really pleased with the oak laminate door. Perfect size and lovely finish to the oak grain. Customer services are friendly and very helpful. I found th... See more

Company replied

Rated 5 out of 5 stars

Ordered 18mm plywood panels for my guitar pedalboard build. My provided .dxf files contained plenty of rounded corners and cut-out sections, all of which were cut perfectly and very neatly, exa... See more

Company replied

Rated 5 out of 5 stars

Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.6

All reviews

(21,413)

5,389 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering was very easy

Ordering was very easy, good quality acrylic and very efficient and very fast delivery. Would highly recommend.

4 June 2026
Cut My logo

Reply from Cut My

Hi David,

What a lovely review to receive! We're thrilled that you found ordering so easy and that you're pleased with the quality of the acrylic. Fast delivery is something we strive for, and it’s wonderful to know we met your expectations.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent service the same as the first time. …

Excellent service the same as the first time

19 August 2025
Cut My logo

Reply from Cut My

Hi Mark,

Thank you for taking the time to share your experience with us. It’s wonderful to hear that you received excellent service just like the first time; we truly value your continued support. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Unbelievably cheap for excellent quality and service

The price was unbelievably cheap! And it is good quality and cut to perfection. Also well packaged to prevent any damages.

16 June 2026
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Reply from Cut My

Hi Ahron,

What a lovely review to receive! We’re thrilled you found our prices unbelievably cheap while still enjoying excellent quality and service. It's wonderful to know that your order was cut to perfection and well-packaged for safe delivery.

Kind regards,
Cut My

Rated 4 out of 5 stars
Cut My logo

Reply from Cut My

Hi Shraddha,

Thank you for sharing your experience with us. We're pleased to hear that overall your order met expectations, but we're genuinely sorry about the damage to one of the panel corners. Please feel free to reach out to us with some photos of the damage so that we can resolve this for you. Our email address is info@cutmy.co.uk

Kind regards,
Cut My

Rated 5 out of 5 stars

Very helpful

Very helpful. Professional and polite. I'm a regular user, and very pleased. Product on time and as described.
Perfect, thanks.

15 June 2026
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Reply from Cut My

Hi Doug,

What a lovely review to receive! We're so happy to hear that you find our service helpful and professional. It's wonderful that your products have consistently arrived on time and met your expectations.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent product just what was needed

Excellent product just what was needed. Super quick delivery and very well packaged.

15 June 2026
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Reply from Cut My

Hi Belinda

What a lovely review to receive! It’s fantastic to hear that the product was just what you needed and that it arrived quickly and well packaged. We strive to deliver not only quality but also a seamless experience for our customers.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great Quality

Order delivered very quick well packed & no damage to any part of the order.
My son fitted it yesterday & was so easy everything fitted well just needed to cut 2 pieces to size. The only thing left to do is the small shelf on the top to finish we glued the triangle supports in place ready for the shelf.
Really pleased with the quality & would definitely recommend.

3 June 2026
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Reply from Cut My

Hi there

Thank you for taking the time to share your experience with us! It's wonderful to hear that your order arrived quickly and in perfect condition. We're glad to know that the fitting process was straightforward for your son, and it sounds like you both did a fantastic job getting everything ready. Your satisfaction with the quality means a lot to us, and we really appreciate your recommendation. If there's anything else you need assistance with or any further projects on the horizon, don’t hesitate to reach out!

Kind regards,
Cut My

Rated 5 out of 5 stars

Acrylic table top/protector

This is the second time I’ve got a top for my wicker garden table (first one was damaged in a storm), absolutely delighted with the quality. It’s totally transformed my wicker table into a functional one instead of one with a bouncy top where drinks wobbled. Easy to order, fast delivery, cheap price but high quality, what’s not to like. I would totally recommend.

15 June 2026
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Reply from Cut My

Hi Carolyn,

Thank you so much for sharing your wonderful experience with us. It's fantastic to hear that the acrylic table top has transformed your wicker garden table into a practical and stylish piece! We're thrilled that you found the ordering process straightforward and appreciated the quality of our product, especially after dealing with storm damage. Your recommendation means a lot to us, and we're here if you need anything in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

From making the initial selection on…

From making the initial selection on the web site, through the ordering process, and the turn around time, everything was spot on. Delivery was also when expected.

15 June 2026
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Reply from Cut My

Hi Paul,

Thank you so much for your kind words about your experience with us! It's wonderful to hear that the ordering process and timely delivery met your expectations. We strive to provide a seamless service, and it's great to know we hit the mark for you.

Kind regards,
Cut My

Rated 5 out of 5 stars

Recommend acrylic boards for air con…

Ordered acrylic boards for air con hose. Easy platform to order with clear descriptions (it clearly indicates what type and thickness of board to use for this purpose) and guides of how to measure the size, with clear illustrations of how the final cutting will look like.

Delivered as scheduled in the order confirmation. Good package and good product quality.

15 June 2026
Cut My logo

Reply from Cut My

Hi there,

Thank you for your wonderful feedback regarding your order of acrylic boards for the aircon hose! We're thrilled that our website made the ordering process straightforward and that our clear descriptions and measuring guides helped you choose the right specifications. It's fantastic to hear that everything was delivered on schedule and that you found both the packaging and product quality to your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

As described.

As described.

3 June 2026
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Reply from Cut My

Hi there

Thank you for taking the time to leave such a straightforward and positive review. It's wonderful to know that everything was as described — we strive for clarity in our products and it's great to hear it resonated with you.

Kind regards,
Cut My

Rated 4 out of 5 stars

Very well packaged.

Very well packaged.

15 June 2026
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Reply from Cut My

Hi Michael,

Thank you for your feedback! We're thrilled to hear that your order arrived well packaged, as we take great care to ensure a safe delivery.

Kind regards,
Cut My

Rated 5 out of 5 stars

Easy to use interface

Easy to use interface, fast delivery and no complaints. 5-stars.

22 April 2026
Cut My logo

Reply from Cut My

Hi Clark,

Thank you for taking the time to share your thoughts! We're delighted that you found our interface easy to use and experienced fast delivery — your satisfaction is our priority.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very Good Quailty

Very easy to navigate the website, purcashing was easy and my screen was cut to the mm. how i ordered it and at a very good price. I would use again

26 May 2026
Cut My logo

Reply from Cut My

Hi James,

Thank you for taking the time to share your wonderful review! It's fantastic to hear that our website was easy to navigate and that your screen was cut precisely as you ordered. We truly appreciate your business and look forward to serving you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

Brilliant idea to keep the heat out

Brilliant idea to keep the heat out. I would highly recommend

3 June 2026
Cut My logo

Reply from Cut My

Hi Mark,

Thank you so much for your kind words about our solution to keep the heat out. We’re thrilled that you found it effective and would recommend us. Your satisfaction truly encourages our team to keep creating bespoke products that make a difference.

Kind regards,
Cut My

Rated 1 out of 5 stars

Bit of a rip off.. stick to B&Q

Bit of a rip off.. very misleading! You enter your panel sizes and how many columns/ rows you want.. then have the pleasure of paying £13:00 delivery for literally only the panel pieces to come as the panel itself isn’t included!! The scrappy cut offs received wouldn’t have fitted the panel size entered even if it had have been included. Just go to your local B&Q they cut it all for free and the quality is much better!

15 June 2026
Rated 5 out of 5 stars

Aircon Plastic Fitment

This was my third order from Cut My. For the last order I rang Charlie who gave me some good advice and my aircon plastic window fitment measurements were spot on, particularly the vent hole. Can’t fault them.

15 June 2026
Cut My logo

Reply from Cut My

Hi Roco,

What a lovely review to receive! We're grateful for your continued trust in Cut My and thrilled that Charlie could provide you with helpful advice during your recent order. It's fantastic to hear that the measurements for your aircon plastic window fitment were spot on, especially regarding the vent hole. Your satisfaction is our priority, and we’re delighted to have delivered the quality you expect from us.

Thank you once again for choosing us, and please don’t hesitate to reach out if you need assistance in the future.

Kind regards,
Cut My

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