Cut My Reviews 

21,830
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,847 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting items are precisely cut to custom specifications and fit perfectly for various projects. The ordering process is often described as easy and efficient, with many appreciating the helpful service and good communication. Prompt delivery and excellent packaging also ensure products arrive well-protected and on time. However, some customers noted delivery issues, including delays, items left at incorrect addresses, or parcels arriving damaged. A few also reported product quality control problems, receiving items with damaged edges, scratches, or incorrect dimensions. Additionally, a small portion experienced poor communication or confusion regarding specific custom cut orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, precise cutting, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the accuracy... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the hardwood plyboard board supplied. No marks, no warping, no splits. All edges sound. Cut to perfection. Packaging of the first order. Only downside was a delay of one week by the... See more

Company replied

Rated 5 out of 5 stars

The very best of them. I’ve placed 2 orders with this company now for precise cutting for me. I screwed up my first one with my measurements however I found an unintended use for it - I ordered again... See more

Rated 5 out of 5 stars

Excellent service, quality, & value. They let us know delivery was slightly delayed due to an issue with our order picked up on the quality check, excellent from our point of view meaning the panels... See more

Company replied

Rated 5 out of 5 stars

Bought a perspex mobile air conditioning vent and I have to say it's brilliant. Made to our specific dimensions, ordering was a breeze, delivery was great and it fits perfectly. No longer need to t... See more

Company replied



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

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4.6

All reviews

(21,830)

5,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent all around

The online ordering process was straightforward, delivery was prompt, and the precision of the cuts made assembly much easier. It's refreshing to find a company that delivers exactly what it promises.
I wouldn't hesitate to order from Cut My again for future DIY or home studio projects. Highly recommended.

18 June 2026
Rated 1 out of 5 stars

Get sent the incorrect size

Get sent the incorrect size. I contacted them 1.5 weeks ago. They acknowledged my response but I have not heard anything since. I have contacted them again and still no reply. Do not order from this company!

30 June 2026
Rated 1 out of 5 stars

The Acrylic table cover

The Acrylic table cover I ordered arrived with a scratch on it, I have tried to contact them via email on three occasions but no response. Before ordering I should have read the one star reviews as they all appear to have the same issue. Everyone makes mistakes, it's how those mistakes are rectified that is important. Based on that I would not use this company again

7 July 2026
Unprompted review
Rated 4 out of 5 stars

The customer service was 5 star but...

The customer service was polite and 5 star! The delivery of items with damaged edges in multiple places for the white melamine faced plywood - fpr a sample size and full size - was less than ideal. BUT, we received a prompt full refund for the purchase when providing adequate photographs, no problem. They do stand by threir policy for customer saitisfaction with different options in this kind of situation. It seems like quality control is lacking. The pieces were very well packaged with thick foam bumpers, good fast delivery - damages not the courier's fault in our opinion. I finessed the damaged edges myself because I could, but we shouldn't have to do that. So you take your chances. It is good value.

17 June 2026
Rated 2 out of 5 stars

Can’t get a sensible reponse

One item on my order was incorrect (two left-hand doors instead of one left and one right). I contacted CutMy and they agreed to provide a replacement. It
took about a week but they delivered to the wrong address (I didn’t ask for it to be delivered).
I’ve emailed, but I only have a response from their AI. Maybe they’ll read the email eventually…

29 June 2026

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