Field Service Tech Tim Bloodgood came out on Friday afternoon to trouble shoot a problem that was on the truck since delivery. Though it was a Friday afternoon and he was 3 to 4 hours from home he too... See more
Company replied
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I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your o... See more
Company replied
Tim Andrews the salesman is great. Look forward to purchasing more equipment from him and Custom Truck going forward-have been a long term customer for over 8 years. Union Grove is a great build sites... See more
Company replied
They have trucks in stock and can get the deal done within hours. Same day! Also Custom Truck has the ability to influence the truck OEM's to see a problem from both the customers concern while unders... See more
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Company details
Written by the company
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Contact info
7701 E 24 Hwy, 64125, Kansas City, United States
- 855-719-0455
- info@customtruck.com
- customtruck.com
4.7
Excellent
827 reviews
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New Sign Truck
Cody has been great to work with, Looking forward to receiving our new vehicle.
27 January 2025
Very specific about the trucks and easy…
Very specific about the trucks and easy planning for purchase
16 December 2024
I bought a 65 foot forestry bucket…
I bought a 65 foot forestry bucket truck from Custom Trucks to be delivered in Portland, OR. William Carr was my salesman. He was amazing. Not only was this bucket truck the best price I could find, I can’t think of any way that William could’ve provided a better Customer Service experience.
23 December 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Once registered and account was linked
Once registered and account was linked, it was very easy to use.
18 December 2024
Reply from Custom Truck One Source
Thank you for your positive feedback.
We worked with Landon Christly out of…
We worked with Landon Christly out of the OKC branch. He help us right through the whole process. I can't say enough good things. They made the financing quick and painless and even helped us with opening a branch on a Sunday when it was closed.
11 December 2024
Very helpful and attentive to every aspect of the selection and purchase of the vehicle
Great service
9 December 2024
Very efficient and friendly
4 December 2024
Daylon was great
26 November 2024
Great customer service
Joseph was very responsive and answered all my questions. The purchase process was very easy. Will certainly do business with Custom again.
25 November 2024
Nate Bole is a great salesman
Nate Bole is a great salesman. He helps us with all are needs and his communication skills are great. I've bought a lot of trucks in the past and have never had someone work this hard to make sure everything goes as planned.
19 November 2024
Service very good
Service very good, only problem is freight is very high for shipping some decal's.
19 November 2024
2015 F750 w/ Terex digger…
I purchased a 2015 F750 w/ Terex digger Derrick that was a railroad rental unit. It was a smooth transaction. The pictures were good but it turned out to look a lot better in person. The unit was well maintained and you can tell the work that was done was done properly and not jerry rigged. They handled the financing at a lower rate than our commercial lender. They handled the shipping as well. The report from National was very helpful. I will use them again.
11 November 2024
Reply from Custom Truck One Source
Hi Craig, thank you for the detailed review! We're so glad that you had a positive experience with us, and we hope to serve you again soon! Safe travels!
Cody is great!
Cody is great!
Your team has taken great care of us through all the calls and Teams meetings to offer us all that we need for a truck.
19 November 2024
Reply from Custom Truck One Source
Hi Todd, thank you for your review! We appreciate you taking the time, and we hope to serve you again soon!
Bob Dray & his Team - Far Exceeds Expectations!
Bob Dray and his team are organized and always go "the extra mile" for Xylem/Kendall.
18 November 2024
Reply from Custom Truck One Source
Hi John, Thank you so much for the 5-star rating! We're thrilled to hear that you had a positive experience with Custom Truck. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!
Very good help to get what we need also…
Very good help to get what we need also very good customer service & support
15 November 2024
Reply from Custom Truck One Source
Hi Jorge, thank you for taking the time to review us! We're thrilled to hear about your awesome experience with Custom Truck. Please don't hesitate to reach out if we can help you with anything else!
fast on the quote and easy purchase…
fast on the quote and easy purchase process. Tommy is always great to work with.
13 November 2024
Reply from Custom Truck One Source
Hi Forrest, thank you for the review! We're thrilled to hear you enjoyed working with Tommy, and we hope to serve you again soon!
Reply from Custom Truck One Source
Hi Tyler, thank you for taking the time to review us! Don't hesitate to reach out if we can assist you with anything else, and safe travels!
Reply from Custom Truck One Source
Hi Pierre, thank you for taking the time to share your feedback with us! Safe travels, and we hope to serve you again soon!
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