Customcuff Reviews 

I am so happy with my purchase!
I got me and my boyfriend matching necklaces with the date of when we got together(in morse code)and I can’t wait to give it to him on his birthday in two weeks!
It only took 9 days to arrive and the necklaces are so beautiful.
Definitely would order again !

Bracelets are great quality - heavy duty and not flimsy or too bendable.
The personalization is why I gave this a 4/5 stars. I wish the numbers were just a little larger and more centered. They’re closer to the top of the bracelet than in the middle. But that’s no big deal. I still love it! 🥰

I needed to make a correction to an order and the team at Customcuff did an excellent job of fixing my mistake in a timely manner. They were very helpful and communicative! Top notch service! Highly recommended!

I ordered Custom Minimal Charm Necklace set/gold for myself and my husband to surprise my husband and I received it in 9 business day in Sydney.

Before i made my purchase i read reviews of trustpilot and just prepared myself not to expect so fast delivery. And after all i am really happy for product, tracking and delivery.

But still i wanted to know estimated arrival date. I wish CC really should try to inform us with estimated arrival date which sets clear expectations for us and stay calm… not get nervous checking tracking everyday.

The product was exactly what I expected. It is beautiful and good quality. My husband loved it so much. We absolutely love to have beautiful and unique necklace with our newborn’s birth data on it. Hope to wear it for long and keep it for our daughter.

Act dishonestly, take missing information from customers, deal unsatisfactorily, first and last purchase

I bought a pair of rings, and for starters it took more time to ship of what the website says, second; after they finally ship it from Europe to Canada, the delivery company says my items are delivered and no they are not… Customcuff isn’t answering customer support and I’m asking for my money back…. Its a very annoying purchase experience from this website…. Poor poor service…

It was in better quality then I was expecting and made it in time.

The delivery time got a lot, more than what the website said, but their customer support was very helpful in tracking my shipment.

The team at Customcuff went above and beyond to ensure my order was perfect. From the initial design process to the final product, they were incredibly attentive and detail-oriented. I was able to get expedited shipping to make sure it lands in-time for my birthday.

this is my second time ordering from here, the first time went good, but the second time it took almost a month for the order to get to me. I contacted the custom cuff support and they were very helpful, I just didn’t expect it to take almost a month. I still haven’t received the order yet and is still waiting, during this time I wonder about a refund but I read their policy and they only give refunds under certain circumstances which is understandable. i understand it takes a while for them to customize and ship it out, but isn’t a month a bit too long to wait. I planned to surprised my partner with the gift, but it had took so long, that I eventually just told him

I have yet to receive my order, and am not even able to track to. I even paid for quicker processing and shipping and have no clue where it even is.

I totally love how custom cuff makes couple bracelets for such a fair price and great quality! It was delivered as in the picture and comes in a special box. I also liked that the bracelets are unisex and are very flexible when it comes to wrist sizes.

I ordered my wife custom bracelet that was in stock on February 2nd. It is now February 29th and still not delivered yet. I missed Valentine’s Day and my anniversary now and it’s two weeks passed already. I want a refund !!!!

I ordered two bracelets on Feb 6th and it's now Feb 28th and I still don't have them. I have had contact with the customer service but they told me that because of the amount of orders they got for Valentine's day there was a delay. If you can't keep up with your orders you shouldn't promise something to be delivered in 3-5 days...

Absolutely disappointed. Paid for fast shipping and it’s been over 15 days but there have been no updates and haven’t got any replies from them regarding my order. If you can’t deliver with you business then please refund my hard earned money.

Great buy. I purchased their product for my son and his friend's soccer team. Every kid loved it and they wear it as a symbol of pride for their soccer team. Love the quality and its really durable too.

It has been more than two weeks
I didn’t receive my order

I paid for expedited processing, but much it was not.

I gave a custom note on it but it was not customized just plain. Can I get it customized

Bought this for my son's birthday. I was looking for something special and unique - and I stumbled upon this product. The best part was a personal message I wrote for my son. He loved it and cherishes this gift.