Curate Health Reviews 

17,531
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,343 reviews, reviewers had a great experience with this company. Consumers frequently share that the ordering process is remarkably easy and straightforward, allowing them to quickly complete their requests without trouble. Additionally, people love the delivery service, noting that packages arrive promptly and safely insulated. Customers also highlight that the support team is professional, friendly, and always ready to answer any product questions. Some reviewers were not happy with the dispatch times, mentioning that they occasionally had to chase their orders and deal with frustrating waiting periods. A few consumers also pointed out that communication can sometimes be vague when shipments are delayed, leaving them waiting longer than anticipated for their treatments.

What people talk about most

Service

Users describe positive interactions with service, highlighting a fast, efficient, and reliable experience.... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a significant split in customer... See more

Delivery service

Customers report positive experiences with delivery service, highlighting that items consistently arrive... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark divide in experiences. While some... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

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Asks customers to review

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3.9

All reviews

(17,531)

2,995 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

straightforward ordering and fast…

straightforward ordering and fast delivery

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that your ordering process was straightforward and that you experienced fast delivery. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Returning customer

Very fast processing of order, kept me up to date at all times.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your order was processed quickly and that we kept you updated throughout the entire process. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

A very straight forward transaction

A very straight forward transaction

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that your experience with us was straightforward and positive. Thank you for taking the time to share your feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

The response to my query was dealt with…

The response to my query was dealt with fast and efficiently. No complaints.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so pleased to hear that we handled your query quickly and effectively. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 3 out of 5 stars

Great but not helpful with failed delivery and having to pay £260 again

Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount would have been appreciated.

8 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We're sorry to hear about your delivery experience and understand how frustrating this must have been.

While we work hard to ensure orders are dispatched promptly, deliveries are carried out by our courier partner. As outlined in our terms and conditions, customers are responsible for ensuring someone is available to receive the parcel or for updating their delivery preferences directly with the courier if needed.

We appreciate that this situation was disappointing, and we'll continue working with our delivery partners to provide the best possible service. Thank you for sharing your experience.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very good

Very good, reliable

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick ordering

Quick ordering, helpful whenever I have any problems. Good overall service. Can't fault them.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you find our ordering process quick and that we're helpful whenever you have problems. Thank you for your positive feedback about our overall service!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service always delivered the day. Product packaged securely with ice bag. From ordering the package arrive quickly very impressive service.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're thrilled to hear that you consistently receive brilliant service and that your product arrives quickly and securely packaged. Your positive feedback about our impressive service means a lot to us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very efficient

Very efficient! Great care of individual.
Fast delivery once accepted.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our service was efficient and that you felt well cared for as an individual. We also appreciate your feedback on our fast delivery!

Best,

The Curate Health Team

Rated 4 out of 5 stars

Everything was great and after 4…

Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We're pleased to hear that your experience was positive overall, although we're sorry to hear you were frustrated by the additional review process and delay.

If there has been a gap in treatment or between orders, our prescribers may need to repeat certain assessment steps before issuing a prescription. While we appreciate this can feel inconvenient, these checks are in place to ensure prescribing remains safe and clinically appropriate, as patient safety is always our top priority.

We appreciate your patience and thank you for taking the time to share your experience.

Best,

The Curate Health Team

Rated 5 out of 5 stars

I am finding it very easy and i feel…

I am finding it very easy and i feel supported as well

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that you're finding everything easy and that you feel supported. Your positive feedback truly means a lot to us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Prompt response

Prompt response

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy to order

Easy to order, great customer service, prompt delivery

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so happy to hear that your ordering experience was easy, our customer service was great, and the delivery was prompt. We truly appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Prompt dispatch of orders

Prompt dispatch of orders

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Excellent good delivery service

Excellent good delivery service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you experienced excellent and good delivery service! We truly appreciate you taking the time to leave us this positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

It’s always so easy to order & it has…

It’s always so easy to order & it has vouchers with money off. It arrives swiftly once ordered & you are kept in contact with, definitely worth it.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you find ordering easy and appreciate the available vouchers. It's great to know that your orders arrive swiftly and that we keep you well-informed. Thank you for your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our ordering process was easy and that our delivery was fast for you!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick turnround

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not allow - awkward to do

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about the quick turnaround and timely arrival. We appreciate you bringing the camera timer issue to our attention. We will certainly look into this feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

curate handle the care very…

curate handle the care very professional and so far deliver when said so far excellent service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear you found our service professional and that we delivered as promised. We appreciate your positive feedback!

Best,

The Curate Health Team

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