Curate Health Reviews 

17,531
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,343 reviews, reviewers had a great experience with this company. Consumers frequently share that the ordering process is remarkably easy and straightforward, allowing them to quickly complete their requests without trouble. Additionally, people love the delivery service, noting that packages arrive promptly and safely insulated. Customers also highlight that the support team is professional, friendly, and always ready to answer any product questions. Some reviewers were not happy with the dispatch times, mentioning that they occasionally had to chase their orders and deal with frustrating waiting periods. A few consumers also pointed out that communication can sometimes be vague when shipments are delayed, leaving them waiting longer than anticipated for their treatments.

What people talk about most

Service

Users describe positive interactions with service, highlighting a fast, efficient, and reliable experience.... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a significant split in customer... See more

Delivery service

Customers report positive experiences with delivery service, highlighting that items consistently arrive... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark divide in experiences. While some... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(17,531)

2,998 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on the property as planned

Arrived on the property as planned

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are pleased to hear that your arrival at the property was as planned. We appreciate you taking the time to share your experience with us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Initial contact was positive

Initial contact was positive. Into my third month of using Manjaro at 2.5 and am very pleased to say that I have had only one side effect.

Delivery is always prompt and well insulated.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experience and our prompt delivery! We appreciate you sharing your satisfaction after three months of use.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Charged £15 cancellation fee

Charged £15 cancellation fee. Which in itself is not the problem - I understand it's in the T&Cs - but if you are talking to someone on the phone then the least they could do is tell you.

21 July 2026
Unprompted review
Curate Health logo

Reply from Curate Health

El Bee,

We appreciate you sharing your feedback regarding the cancellation fee. We understand your frustration about not being informed of this during your call.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always deliver on time

Always deliver on time , plus website so easy to use and aftercare is always there at anytime , highly recommend

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that you consistently receive your deliveries on time and find our website user-friendly. It's wonderful to know our aftercare service is always there for you. Thank you for your high recommendation!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great Service

A very fast and efficient service, while being very thorough with checking medical history before prescribing any medication

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you found our service fast and efficient. We also appreciate your recognition of our thorough medical history checks before prescribing medication.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Really happy with my progress slowly…

Really happy with my progress slowly slowly

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so happy to hear about your progress! We appreciate you sharing your positive experience with us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always easy to order

Always easy to order, and deliver on time

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy that placing your order is always easy and that we deliver on time. We appreciate your positive feedback very much!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Delivery in time

Delivery in time. Attention with the patients.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so glad to hear that our delivery was on time and that we provided attentive care. We appreciate your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Mrs Lorr J

Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in your weight loss journey. You can contact them in so many ways and they return your call straight away to put your mind at rest with any questions about your products your purchased. I also appreciate the extra mile they go out there way to help you keep up with the cost of your medication (My Mounjaro cost) the £30 off my Mounjaro each month.

20 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are glad to hear about your positive experience with us! It truly brightens our day to know that our commitment to supporting your weight loss journey, and providing prompt assistance, is making a difference. We are especially pleased that our efforts to help with medication costs, like your Mounjaro, are appreciated. Thank you for recognizing our dedication to your well-being.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Poor service

I tried to re-order but it turned me down. I tried to contact them through the links provided and the emails bounced back. I tried to call them, no one answered then they hung up on me. All in all not great.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We're sorry to hear about your experience.

Some of our automated emails are sent from a no-reply email address, so replies to these messages will not be received. However, if you need to contact us, you can do so via the support ticket system on our website or through our WhatsApp service, both of which are monitored by our team.

We're sorry to hear you had difficulty reaching us by phone and appreciate you bringing this to our attention.

If you still require assistance with your order or would like us to look into why your reorder was declined, please get in touch via our website or WhatsApp and we'll be happy to help.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very happy with my Order fast and…

Very happy with my Order fast and efficient had no problems would recommend

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so pleased to hear that your order was fast and efficient and that you had no problems. We appreciate you taking the time to share your positive experience!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

Great service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Easy questionnaire to complete

Easy questionnaire to complete, prompt reply, fast delivery. Can i have a good discount on my next order please?

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so happy to hear that our questionnaire was easy to complete, and that you experienced a prompt reply and fast delivery. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

thank you

its been great!

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick delivery great

From order until delivery so quick and fast

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that your order was processed and delivered so quickly! Thank you for your positive feedback, we truly appreciate it.

Best,

The Curate Health Team

Rated 1 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We understand that the cost of treatment is an important consideration and appreciate your concerns.

We work hard to keep our prices as competitive as possible while continuing to provide a safe, regulated service. The cost of medication is largely determined by the manufacturers and wider supply chain, rather than by us directly.

We appreciate you taking the time to share your thoughts and will continue to review our pricing wherever possible.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Parcel arrived on time as expected

Parcel arrived on time as expected. No issues. Happy with packaging

20 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear your parcel arrived on time and that you were pleased with our packaging! Thank you for your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars

I can’t fault them great customer…

I can’t fault them great customer service, I’ve never had a problem. I’ve been order off them for a year and a half they are hreat

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are glad to hear that you've consistently had such a positive experience with us over the past year and a half. Your kind words about our customer service mean a lot to us. Thank you for your feedback!

Best,

The Curate Health Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look