Cumbrian Cottage Holidays Reviews 

263
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful locations, stunning natural views, and exceptionally well-equipped, cozy accommodations that consistently make every family holiday truly memorable and relaxing. Guests also highlight the immaculate cleanliness throughout the properties, incredibly comfortable beds, and extremely thoughtful welcome packages provided by attentive hosts. Some reviewers were not happy with minor maintenance shortcomings, mentioning specific issues like extremely small sinks, worn-out furnishings, or appliances that needed attention. Additionally, a few people noted that walking back up the steep local hills or dealing with narrow driveways could sometimes be a bit challenging.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the peaceful environments and stunning views... See more

Facilities

Clients share positive opinions on facilities, highlighting well-equipped kitchens, comfortable furnishings,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the clean, well-presented, and... See more

Product

People report positive experiences with product, highlighting spacious rooms, clean furniture, and fully... See more

Staff

Customers consistently note positive experiences with staff, highlighting that hosts and representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent dog friendly cottage for our weeks escape from the norm. Lovely cottage and clean furniture! Super king and king sized beds more than enough room. Kitchen has all appliances we needed fr... See more

Company replied

Rated 5 out of 5 stars

Old Belfield makes a great base for exploring Bowness, Lake Windermere and the Lakes. We enjoyed 4 nights in this beautiful cottage that is full of character and has everything needed for a very comfo... See more

Company replied

Rated 5 out of 5 stars

This beautiful house far exceeded our expectations. There were thoughtful touches throughout the property. I especially loved the bunch of carnations in the kitchen. The views from every window ov... See more

Company replied

Rated 5 out of 5 stars

Such a privilege to be staying in an Arts and Crafts house for a week to celebrate my 80th!! Cosy fireside chats or playing Canasta, friends and family visiting, wonderful family evening meals arou... See more

Company replied


Company details

  1. Self-Catering Accommodation

Written by the company

Cumbrian Cottage Holidays is a small, independently owned, self catering holiday cottage agency (please do not confuse us with Cumbrian Cottages who no longer trade under that name) specialising in cottages, lodges, pods and shepherd huts throughout Cumbria and the Lake District. We have a range of cottages for every budget including dog friendly cottages, some with private hot tubs and some with breathtaking lake views. The perfect cottage for your break away can be found on our website, whether it is a romantic weekend getaway for 2, a family get together to celebrate Christmas or a group of friends looking to get out and about in the Lake District fells, there is a cottage perfect for your needs. Our popular Lake District destinations include Bowness on Windermere, Keswick, Ambleside, Grasmere, Ullswater, the Eden Valley and we also have cottages at other beauty spots throughout Cumbria including Hadrian's Wall and Talkin Tarn. With over 30 years experience in delivering memorable Lake District holidays, Gail and David look forward to welcoming you on your next Lake District cottage holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(263)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab place for a little break

Lovely accommodation and easy check in with keylock. Beautiful village with nice little walk to local pubs/restaurant and train station if you want to venture further.

21 November 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Geltsdale East Wing. We agree, Wetheral is a lovely village with pubs and restaurants for eating and drinking out with lovely river walks and easy access to the Lakes or further afield.

Rated 4 out of 5 stars

Simple and cosy

Really simple process to book the holiday and was nice to see a last min discount applied as we booked so late.
The Reflections pod was cosy and comfortable when we arrived and was great for the 2 of us, nice and snug.
The hot tub was obviously a hit and we used this alot. The space around the hot tub was just enough for our small dog to have a little wander and sniff about and we were very secluded and had our own privacy which was also great.

The T.V was the only down side for us as we think due to the weather we were unable to get a signal for the free view channels. Although didn't impact our stay at all, when we wanted to just chill before going to bed we found the T.V was not great.

One thing I would warn others is how dark it is especially in the winter! So take some torches that have a good bulb on them, this is where we failed and couldn't see a thing when we went a walk with the dog

22 November 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for your review. I'm sorry to read you had problems with the TV, I'm sure if you had mentioned this to the owner they would have resolved this for you. We hope this did not detract too much from your holiday enjoyment and we can welcome you back again in the future.

Rated 5 out of 5 stars

Fabulous place comfortable and everything you need

Fabulous place. So comfortable and has everything you need there we were there just a couple of nights whilst our dog had eye surgery due to there being only two specialists in the country so we opted for Penrith the parking can be a bit of a pain if you let it but for 6.10 you get 10 hours parking literally over the road But the beds were amazing the whole place is lovely and if we have to go back we will hopefully be able to stay here again. Amazing place

3 November 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for staying with us at The Loft, we are pleased you enjoyed your stay and hope your dog is making a speedy recovery from the operation. We hope we can welcome you back but hopefully not under the same circumstances and the operation has been a success.

Rated 5 out of 5 stars

The property was amazing

The property was amazing. Such a luxury finish and situated at the most stunning location. The customer service was great too. Thank you everybody.

1 November 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely 5* review of 5 Tarn End at Talkin Tarn, we are pleased you enjoyed your stay and look forward to welcoming you back.

Rated 5 out of 5 stars

Easy booking process

Easy booking process, very responsive and most importantly, a beautiful holiday cottage which met our needs as a family.

30 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your experience through booking with us and your stay at Roxby in Pooley Bridge, it is a lovely bungalow in an idylic setting.

Rated 5 out of 5 stars

Absolutely perfect !

Absolutely perfect ! The icing on the cake was when we arrived at the lodge there was a home made apple crumble in the fridge, what a beautiful touch and it was amazing thanks to the managers Adams grandma for baking :)

30 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a 5* review. We are pleased you enjoyed your stay at Green Side Lodge and hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Stayed for just one night

Stayed for just one night, on my wife’s Birthday. We had a lovely time. The boathouse was beautiful. Clean, warm and cosy and very romantic.
Everything we could have needed was catered for, so for us, in a nutshell it was perfect.

23 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a perfect 5* review. We are pleased you enjoyed celebrating your wife's birthday at the Duke of Portland Boathouse and we wish her a happy belated birthday. We hope we can welcome you both back again in the future.

Rated 5 out of 5 stars

Recently used Cumbrian cottages for a…

Recently used Cumbrian cottages for a get away. Process and price was excellent. A lot cheaper than air bnb prices for the same cottage. Highly recommended

26 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely 5* review. A great tip regarding booking direct with us, it is always cheaper than using Airbnb or Booking.com

Rated 4 out of 5 stars

The house was lovely - good location

Positive feedback: The house was really lovely, a great position and location and well thought out with a fabulous central kitchen area.

The bedding was clean and the beds were very comfortable.

Very handy having a lovely inn nearly with very good food.

We would stay again and would recommend it.

Cons: Unfortunately the house had not had a thorough deep clean for some time and there were areas for improvement. Thick dust behind and under the beds and along headboards, plus we found previous guests lost socks and other items of clothing under the bed. Litter and rubbish behind the main sofas.
Thick dust and thick cobwebs above central cooking area. We advised the rental company and sent some photos, who sent a cleaner back out but she was unable to deep clean as she left a note saying the hoover was broken and awaiting being fixed. The rental company said most people didn't go to the extremes of pulling furniture out and looking behind furniture, but we didn't go looking for fault we were looking for sockets when we moved the bed as the sockets weren't in readily available places.
They said it was due to have a twice yearly deep clean after our stay but we should expect to stay in a 100% clean house for the price we paid.

The cleaner did leave a bottle of wine and some toffees by way of apology which was nice of her.

12 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for your review of Lake View. Once again we apologies the cottage was not as clean as we would have liked on your arrival but it was due a deep clean the week after your stay which has now been carried out. The cleaner did return and attend to the cleaning issues you pointed out apart from behind the furniture that required 2 people to move.

We hope we can welcome you back again in the future to one of our cottages.

Rated 5 out of 5 stars

This beautiful house far exceeded our…

This beautiful house far exceeded our expectations. There were thoughtful touches throughout the property. I especially loved the bunch of carnations in the kitchen.
The views from every window over the stunning scenery were just stunning
We appreciate the huge wood pile as we had a fire every night.
We will definitely return one day.

18 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Bassenthwaite Farm Cottage, it really is set in some beautiful countryside with stunning views. We look forward to welcoming you back.

Rated 5 out of 5 stars

Really nice experience super cozy and…

Really nice experience super cozy and nice hosts

4 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

We are pleased you have enjoyed staying at Geltsdale Wing and thank you for a 5 star review. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Lovely stay at this beautiful and cosy…

Lovely stay at this beautiful and cosy shepherd's hut. A great place to weather a storm!

3 October 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

We are pleased you managed to survive storm Amy at the Shepherds Hut at Maes. It is a lovely shepherds hut with fantastic views. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Perfect accommodation in quiet location

Accomodation was first class
Well equipped with excellent crockery, etc
Very clean, comfortable and quiet
View of Tarn and wildlife was lovely and a nice flat circular walk

25 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a fantastic 5* review of your stay at 5 Tarn End Cottage, the view truly is breathtaking. We hope we can welcome you back to the cottage again in the future.

Rated 4 out of 5 stars

A Superb Accommodation

Very cosy, very well equipped, ideal cottage for our 4 days stay in the Lake District. Quiet location but very close to Keswick - ideal for a short shopping visit during the day or restaurant/pub visit in the evening. Convenient parking. Everything about the accommodation and its location was perfect. Would definitely book same accommodation on next visit to the Lake District.

13 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of Bramble Cottage, we are pleased you enjoyed your stay and look forward to welcoming you back in the future,

Rated 5 out of 5 stars

Perfect place

Went for a mini honeymoon break the day after our wedding and we couldn’t have found a better spot.
We stayed in Reflections and it was spotlessly clean. Warm. Cosy. So peaceful.
Only issue we had was no TV for the two nights we were there but this wasn’t really an issue for us as we had an iPad with us and the internet was working fine.
Highly recommended. Great contact with the people on site. Perfect place for a quiet relaxing weekend.

21 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Firstly congratulations and may we wish you many years of happiness together. Thank you for a lovely review of Reflections. I am sorry to hear you did not have any TV, I m not sure if you mentioned this to the owners but I am sure they would have done their utmost to fix this for you had they been aware.

Rated 5 out of 5 stars

Last minute plans for a girls night…

Last minute plans for a girls night away. Booking was easy and we enjoyed our shepherds hut. There was a little mix up when we were almost charged an additional payment for hot tub use but this was quickly rectified. Would use again.

20 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of Sians Retreat, we are pleased you enjoyed your stay and the mix up was quickly resolved. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Just great

From start to finish, the service was outstanding. The team went above and beyond, offering clear directions, easy access to the cottage, parking guidance, and great recommendations for local activities, restaurants, and groceries. The cottage itself was in excellent condition and thoughtfully equipped, making for a truly enjoyable stay.

12 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your experience with our agency. We are pleased you enjoyed your stay at 8 Tarn End Cottage and hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Had a really nice stay Sunday just…

Had a really nice stay Sunday just gone. The boat house was faultless and the views were stunning. Would highly recommend

21 September 2025
Unprompted review
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for a lovely 5 * review of the Duke of Portland Boathouse, we are pleased you enjoyed the vistas, they really are stunning.

Rated 5 out of 5 stars

First class customer service …

We had to contact the team and Gail rang me back and kept us updated until the situation was resolved. She offered first class customer service

8 September 2025
Cumbrian Cottage Holidays logo

Reply from Cumbrian Cottage Holidays

Thank you for your lovely review. We are pleased we were able to replace the oven on the same day and thank you once again for your assistance in resolving this quickly. We hope we can welcome you back to one of our cottages again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look