Civil Service Insurance Society Reviews 1,241

On revisiting CSIS I was impressed with the service and helpful information regarding my quote for car insurance.

Nuts and bolts travel insurance policy without the chore of having to fill out multiple health declarations. However, the 'proof of the pudding' will be if we have to claim (hopefully not!).

Arranging my insurance was a very quick and easy process. I was made aware of everything at every stage and when it was necessary to ring me back, the call through as arranged. Very efficient and kind service throughout. Thank you

Brilliant customer service by knowledgeable staff. Felt I really mattered to the staff and CCIS. Very quick responses to questions raised, and documentation arrived very quickly. Oh and the quotes and cover provided is excellent.
Recommended to my friends.

Very helpful and efficient

What can I say I spoke to a real person who understood what I was talking about . Answered all of my questions covered my application in a very professional way. Quite honestly this is the best present I could have for Christmas this year. Thank you.

fast efficient service. Did exactly what they said they would in their advert, with no hassle.

very good service, my only complaint was the length of time it took to get through to an operator, once through, everything was very good!!

All the team was very helpful nothing was a problem

Excellent service when purchasing Travel Insurance with this company for the first time. Simple procedure without the normal death of a thousand questions regarding pre existing medical conditions. Clear information and easy to understand how this policy works.

Easy to use application. Good cover. Excellent price. Friendly staff.

Quick and easy to use web site.
All information I needed was easily accessible.

Very good service, the young lady who answered my call was very pleasant and completed my purchase quickly and efficiently. Thank you.

Quotes came quickly, good communication from staff made the process easy.

The experience was as good as it has been in the past

Had a bit of trouble trying to get and amend quote online but phoned and sorted buildings insurance with very helpful person.
Competitive price and efficient admin.

I had been with CSIS for some time but last year they couldn’t meet my needs. I have returned to them again this year as they offer what I require. I was always happy with them and sure I will be once again.

Such a simple process much easier to confirm that you are fit and well and do not have any of the listed medical issues

Lee was very helpful and my ‘paper’ documents have already arrived.
Excellent service , thank you

I was looking for holiday insurance at the expiry of my existing insurance. I was recommended to the CSIS through the NFOP. I was not disappointed. The application process was really efficient, the customer advisor was friendly and informative. He took great care to explain the policy and how it applied to existing medical conditions. The extent of cover was explained and how cruise cover worked. Whilst not the most comprehensive cover in terms of missed ports it provides excellent value for money.