CS Connolly ltd Reviews 108

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, prompt responses, and the team's ability to explain everything thoroughly, making them feel well-informed and at ease. Consumers frequently mention the staff going above and beyond, even when unexpected issues arise, ensuring jobs are completed efficiently and to a high standard. Reviewers also note the tidy work and the practical advice offered, leading to a smooth and positive experience for various heating and plumbing needs.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, knowledge, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the staff's efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Third time CS Connolly Ltd has carried out a boiler service and gas safety checks for me. Chris is really friendly and makes time to offer helpful advice. His rates remain very competitive and he phon... See more

Rated 5 out of 5 stars

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respo... See more

Rated 5 out of 5 stars

Easy to arrange a boiler service via Chris's website. He got in touch very promptly, made the arrangements, communicated clearly, turned up when he said he would, did the job well, left everything nea... See more

Rated 5 out of 5 stars

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Conn... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Repair Service

Written by the company

CS Connolly Ltd is a family focused local gas and central heating business, Chris has over 17 years industry experience with British Gas plus additional time served with a large competitor. Having worked for larger companies, Chris felt his clients deserved a more personal, professional and reliable service. Now more than ever with the cost of living, customers are looking for high standards at a more competitive rate. One of our main objectives is to have our customers at heart on every job regardless of how big or small. We will always attempt to repair before having to advise on replacement. First class customer service, safety and high quality workmanship is at the forefront of everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Cris was exceptionally professional and…

Cris was exceptionally professional and knowledgeable. Can not fault his work, would highly recommend Cris repaired some shoddy pipe work and boiler service. Going forward I will definitely be using Cris in the future. Thanks a million 😊

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Absolutely fantastic company from team leaders to the guys doing the physical work. Communication great as I work, guys left it tidy every day. I'm absolutely ecstatic with my new bathroom and kitchen. You guys are the best. Thankyou Jane Walsh

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Chris came to fit a new replacement combi boiler for us at our new property. It became apparent whilst doing the job that more new pipework would be required than had been anticipated. This involved many more hours of work than was expected but Chris went above and beyond to make sure that the job was completed the same day so as not to hold up other work which we had scheduled. The fitting of the boiler and all the associated pipework etc was immaculate and to the highest standard. We had only used Chris on a couple of occasions before getting him to fit this boiler but it was clear from our first meeting that he was extremely knowledgeable, polite, punctual and definitely customer focused. His level of customer care is amazing and we would certainly have no hesitation in recommending him to anyone. We will not be going anywhere else in the future.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Annual central heating service check

Annual central heating service check

This is the second time Chris has carried out this work for me. Chris is extremely reliable, helpful and courteous. He communicates well before and after appointments and provides a professional and friendly service, offering clear and practical advice on all matters to do with boiler and central heating systems. I wouldn’t hesitate to recommend him.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

We used Chris for a Gas Safety Certificate on our property. We received a prompt response to our enquiry followed by an appointment.

Chris was professional throughout and was very personable.

Would definitely recommend and will be using Chris' services again in the future.

15 May 2025
Rated 5 out of 5 stars

5* I wouldn’t use anyone else now

Third time CS Connolly Ltd has carried out a boiler service and gas safety checks for me. Chris is really friendly and makes time to offer helpful advice. His rates remain very competitive and he phones in advance to let you know his expected arrival time. I wouldn’t use anyone else now. Happy repeat customer.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to arrange a boiler service via Chris's website. He got in touch very promptly, made the arrangements, communicated clearly, turned up when he said he would, did the job well, left everything neat and tidy, and provided the certificate and invoice the same day. Couldn't ask for more.

29 April 2025
Unprompted review
Rated 4 out of 5 stars

CS Connolly Ltd provided excellent…

CS Connolly Ltd provided excellent service when fixing our boiler and heating system. Chris is professional, knowledgeable, and prompt. His communication before appointments is exceptional, and he offers clear explanations of issues and solutions. From repairs to advice, his work is thorough and reliable. Highly recommend them for boiler and central heating needs.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

I recommend CS Connolly ltd

From initial call to Chris through to diagnosing and fixing my boiler, his service was excellent. Kept me informed, gave me options and importantly to me arrived when he said he was going to. Can highly recommend.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Chris arrived when he said he would and was very thorough and helpful in providing advice on options to make our system more efficient. He was polite and friendly and his rate was good value. I would have no hesitation recommending Chris and will definitely use him going forward.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service by a local company

Chris was recommended by my mother and by many people on the Aberdour Noticeboard FB page and I can see why! He replied promptly to my phone call, suggested various dates for coming out, kept in contact on the day, was efficient, friendly, thorough, and sent me a service sheet and invoice by email very soon after his visit. I would thoroughly recommend Chris and his company.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Job well done…

Carried out a google search for a local gas service engineer and found Chris.
Called his number and left a message on getting a boiler service.
Returned my call, offered a selection of dates, and followed up with an email confirmation.
Arrived on date and time, called 30 mins before arrival.
Carried out a complete boiler check, pointed out a minor issue, repaired the minor fault.
Great all round service.
Excellent rate,
Received a full worksheet within an hour of the job completion.
Excellent

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile

Chris came round to service our boiler and was prompt, friendly and professional. He fixed a radiator leak and gave advice on the condition of our system in general. Would definitely recommend!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Chris is a reliable and skilled…

Chris is a reliable and skilled plumber, he listens to what you want done (mine was a complex , multi faceted renovation) and he delivers with no fuss.

I would definitely use him again for a future job.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, excellent communicator, decent rates

Chris is reliable, focused and polite. He takes time to explain issues and outline solutions clearly. He is friendly and positive, easy to communicate with and has always turned up when he said he will. I have been delighted with his work and will continue to use his services going forward.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable, honest and reliable

Friendly, knowledge, honest and reliable. Chris has done a couple of jobs for us and is punctual, helpful, reliable and provides at least a couple of options to help decide the best course of action. Highly recommended.

24 September 2024
Unprompted review

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