I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give y... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very efficient, responsive and friendly. Today I was dealing with Emma Nash who was very helpful and assisted me considerably. Previous involvement with CRS has also been good and they keep me fully i... See more
Company replied
Really good communication and understanding that has been lost in so many other businesses and organisations. Gemma and Phoebe both acted on what they said they were going to do in a timely manner. Th... See more
Company replied
I had a very good experience with CRS who gave a great response in helping to resolve my issue over a short period of time..all the staff I communicated with were very good and my special thanks to E... See more
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Company details
Written by the company
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Contact info
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, United Kingdom
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4.5
Excellent
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I had a very positive experience with this firm
I had a very positive experience with this solicitors’ firm. From the outset, communication was clear, timely, and easy to understand, which made the whole process far less stressful. The team were professional, knowledgeable, and took the time to explain each step, ensuring I always knew where things stood.
What stood out most was their attention to detail and genuine commitment to achieving the best possible outcome. They were responsive to questions, proactive in their approach, and handled matters efficiently while maintaining a high standard of care. Overall, a reliable and well-run firm that I would confidently recommend to others.
26 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Nathan was very helpful and upstanding.
Nathan was very helpful and upstanding.
A great service
23 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Good I have regular emails keeping me…
Good I have regular emails keeping me up to date
23 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Thank you for choosing us!
Kind Regards
Consumer Rights Solicitors.
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Although I've had to cancel my claim…
Although I've had to cancel my claim with Consumer rights solicitors as I had already had a claim with another company. They were very good and allowed me to cancel with no fee. If I had had to continue with them I'm sure they would have got me a good deal.
22 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Spoke to a very helpful Bryan
Spoke to a very helpful Bryan. Every time I have to contact them, everyone seems knowledgeable and very helpful.
22 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Good information Paul had
21 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Car Finance Claim
This company, to whom I have just been introduced seem absolutely fine so far and have answered my query promptly. However, we still have a way to go.....
21 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Review
Brian was able to give me the advice i needed quickly, great communication. Definitely recommend.
Carlsson
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Josie's approach was professional and…
Josie's approach was professional and effective. Timely call back as promised. Understanding of situation. Desired result achieved.
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Friendly staff happy to help
Friendly staff happy to help you when asked always friendly and listening to you to help you with your experience with them
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Great communication in a timely manner
19 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Great customer service
Great customer service, spoke to Brian today he was very professional and easy to talk too and made the process painless, hopefully it will stay that way.
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Very clear guidance every step of the…
Very clear guidance every step of the way.
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Great company has taken care of…
Great company has taken care of everything for me from the start while always also keeping me updated an rlalways reply to any questions or queries I may have would definitely recommend
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Mis-sold car Finance
Very good communication step by step information regarding my claim, helpful staff, recommended
3 November 2025
Unprompted review
Reply from Consumer Rights Solicitors
Thank you very much for providing your positive review!
Your feedback is very much appreciated and continues to help us provide an effective claim process.
Kind Regards Consumer Rights Solicitors.
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Review
Review
Jordan hart
Great service keeping me updated every step of the way highly recommend
20 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
A very professional and helpful team indeed
Customer rights solicitors were very honest , kind and very helpful towards my goal of which i hope to achieve. I would definitely recommend them to anyone who needs professional guidance along their way. 👌
19 January 2026
Unprompted review
Reply from Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
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