Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They did what it said on the tin

They did what it said on the tin. Well done.

8 May 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Alex. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

New blinds

The Team at Cross Blinds and shutters were excellent, from the initial consultation to fitting. I found them the cheapest quote I got and very pleased with the end result. I'd thoroughly recommend them.

1 May 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Jamie. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Very professional

Very professional, friendly service. Good quality blinds at a great price.

29 April 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish, very knowledgeable and friendly staff. Will definitely be using this company again . Would definitely recommend

29 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Maria. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

From arranging for someone to come and…

From arranging for someone to come and measure our windows, choosing from lots of patterns and colours and then the fitting this was all carried out in a timely manner. Really appreciate the hard work of everyone involved and would recommend them to family and friends and would definitely use them again. Thanks guys.

3 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great experience with Cross Blinds an…

Great experience with Cross Blinds and Shutters.. an efficient consulation and measuring process with plenty of blinds to chose from.. a short wait once ordered and a super fast installation , full house!

Can’t recommend enough 🙌🏽

18 April 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Jordan. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

5 star company

This company are the best around. Friendly and helpful staff. Less than a week from measuring to seeing my 2 lovely blinds on my windows! Steven and Ross were great, blinds fitted within minutes. Brilliant service. Will be buying more blinds from them soon. Lovemy new blinds. Thank you guys.

16 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Carol. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Really nice people

Really nice people, very helpful and professional. My blinds had to be specially made due to style of my windows and everything was done on time and as promised. Wouldn't hesitate to recommend Ross and Stephen to anyone looking for a reliable local service.

15 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Angela. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

They where so quick and efficient great…

They where so quick and efficient great job done by them both highly recommend the company

11 April 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Patricia. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service, great product.

8 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Alan. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent service went above and beyond…

Excellent service went above and beyond would definitely recommend to all my friends and family the blinds are beautiful and fantastic quality for such a great price

8 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Barbara. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

I went into the shop to ask if they did…

I went into the shop to ask if they did fly screens didn’t think they would but to my surprise the guys had a look and said they could brilliant service highly recommend

3 April 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Catherine. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable. Highly recommend.

13 March 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Steven and Ross have both looked after us we wouldn’t hesitate to order from them again.We ordered the new cassette type black out and fly screen blind for our bedroom it’s a game changer. You literally can’t see your hand in front of your face when it’s closed.

25 March 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Bruce. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Delighted with my blinds and service

Delighted with my blinds and service. Originally bought one blind which led me to purchase more for other rooms

20 March 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Janet. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Cross Blinds Delighted Customer

Delighted with our new blinds. Guys from Cross Blinds were excellent. From initial appointment to choose my blinds through to fitting. They kept a me up to date with the process, organised fitting date and time. The fitters arrived as scheduled, blinds fitted with no issues, left spare slats and explained guarantee. Would highly recommend this company for good quality and excellent service and I was delighted with the price. Well done Cross Blinds

19 March 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish
Very pleased with binds and shutters

29 February 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Dawn. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great Service, great quality, great price…

We needed a roller blind for our utility room and Cross Blinds and Shutters provided excellent service at a competitive price. Would highly recommend this company

26 February 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review William. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Amazing experience with this company…

First class service from start to finish and beautiful Venetian blinds fitted in record time - amazing company!!

26 February 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Michelle. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Very pleased with service & product

Very pleased with service & product. My Venetian blinds look like shutters- wide slats & wide linen vertical bands.
Wee adjustment had to be made & very helpful & happy to do that.
Would highly recommend

15 February 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Anna. It is much appreciated. The Cross Blinds & Shutters Team

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