Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the third time I have ordered…

This is the third time I have ordered from this company everything goes perfect from start to finish very friendly guys & have never had a problem would never go anywhere else now, always a first class job.

26 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated Kim. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Happy Customer

Friendly, conscientious and courteous guys who came to measure then fit blinds. Was contacted by friendly polite girls in the shop re appointment times and called by fitters before hand too.
I would recommend this company, I've used several times now.

25 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Would definitely recommend

The Team at Cross Blinds and shutters were excellent. First class service from start to finish, The experience was super easy and the blinds themselves are exactly what I wanted, also reasonably priced. Would definitely recommend, great job.

17 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

No problems always on time always well…

No problems always on time always well mannered thanks

11 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated Sandra. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

One visit to pick blinds

One visit to pick blinds. Second visit to fit venetian blinds. Approx 30 minutes to remove old blinds, fit new ones and remove all waste. Most impressed by all team. Would use again.

19 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Andrew. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

10/10 shutters fantastic

10/10 shutters fantastic! Ross & Steven very pleasant. Definitely purchase from cossblinds again.

17 June 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Graeme. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Francesca. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic great job would recommend

Fantastic great job would recommend

3 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Angela. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Good quality.

6 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Jessica. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

I cannot fault this company

I cannot fault this company. Ross turned up on time both when he measured my door for a fly screen and also when he returned for the fitting. All packaging was removed. I’m so impressed I am thinking of a fly screen for my hall window. I have no hesitation on recommending them

3 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Moira. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Helpful in shop showing options

Helpful in shop showing options, fitted within timescale given and turned up when they said they would. No fuss and very quick.

3 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Lynda. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product. Team were nice and efficient as well.

3 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Highly recommended

Just had a blackout blinds fitted by Cross Blinds. It was a timely, neat job with a great result.

3 June 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Raymond. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fast

Fast, friendly efficient.

30 May 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Have used Ross and Steven before and…

Have used Ross and Steven before and would highly recommend to anyone needing new blinds.
Service from sales , to final fit was excellent . Great Job
Thank You

29 May 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Margaret. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great experience from sales and quote…

Great experience from sales and quote to delivery and installation

29 May 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Humza. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Short and efficient service

They were very much within the time given to come to put up the blinds. Both were friendly but professional and did a good job in a very short time. No time wasted at all.

13 May 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Paulina. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent service from this company…

Excellent service from this company would thoroughly recommend them.
Ordered shutters and was impressed with knowledge of sales guy.
They were fitted this morning within 20 mins. All workers were pleasant and courteous and the quality of workmanship was excellent.
Will certainly use this company in the future.

15 May 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Lynn. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Ross was excellent with sales very…

Ross was excellent with sales very knowledgable, gave us really good advice, wasn’t pushy and very patient! We had a bit of a wait for the shutters but we were told that from the off so there was no surprises and it was worth the wait! Didn’t wait long for the Venetians and the guys fitting were brilliant! Excellent service from start to finish. Can’t recommend them enough.

7 May 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Rebecca. It is much appreciated. The Cross Blinds & Shutters Team

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