We had a glass veranda installed last week by Crocodile's three installers Chris, Jack and Jake. We are delighted with the structure. The three installers were polite ,friendly and worked very hard un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.
Spring Garden Mill, HD3 4LN, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the arrival of the materials and throughout the construction of our glass veranda, Chris and Jake carried out the fitting with the upmost care and attention. Discussed with us at various times how it was progressing.
They were courteous and quiet throughout, punctual and tidy.
We are overjoyed with our veranda and already have benefitted from the extension to our garden. It enables us to sit outside whatever the weather and enjoy the view.
The product is excellent quality as described.

Reply from Crocodile Garage Doors Verandas
A Big Thank You to Neil and Steve. They arrived early, were throughly professional and friendly, and were able to quickly diagnose and fix the problem with my mother in law’s garage door.
Very grateful for prompt and effective service.

Reply from Crocodile Garage Doors Verandas
Asked for a quote and was given an order.i did not want this as too expensive. However they went ahead and refused to cancel.
I would never trust that company again.
I was pushed into signing quotation which I'm now told was an order but a lot of money was taken from my account on 5/8/25 and survey was not done until 6/8/25. Even surveyor knew it was much too expensive for me. At this time garage door was not made to spec and all I wanted was my money back. I also did not appreciate the salesman phoning me at home saying he was going to sue me because he was pushy. I am being polite about this.

Reply from Crocodile Garage Doors Verandas
From our initial enquiry to the final installation Crocodile have been superb. Sales were very knowledgeable, surveying were extremely thorough and the installers Chris and Jake went that extra mile to ensure customer satisfaction. Our Garden Room looks fantastic and we have had several enquiries from relatives and neighbours already. Five star service from start to finish. Graham Pell, Barnsley.

Reply from Crocodile Garage Doors Verandas
Just had a garage door fitted . Paul and Paul the fitters two lovely lads did a fantastic job.very polite and courteous left everything clean and tidy,explained the workings of the door, safety features,the switch and light feature in side the garage and the alarm then got me to use the fob to open and close the door made sure I was happy with everything before they left THANKS PAUL AND PAUL

Reply from Crocodile Garage Doors Verandas
Very efficient, all people polite and helpful. Fitters McKenzie and Nathham arrived on time, worked through the rain and did a great job. Very pleased with product and service.

Reply from Crocodile Garage Doors Verandas
Great experience from start to finish with the Salesman, survey and fitters conducting a top job! McKenzie and Nathan were really professional fitters and I’m really pleased with the fitting quality and function that this garage door provides. Life is now a lot easier.

Reply from Crocodile Garage Doors Verandas
It's a garage door, so it's difficult to get too excited about it. It is a lot better and sturdier than some I have looked at.
The fitters, Ricardo and John, however, did a great job and left my garage cleaner than they found it. Nice one, guys.

Reply from Crocodile Garage Doors Verandas
Happy with everything except the glass roof was not cleaned when completed

Reply from Crocodile Garage Doors Verandas
Ricardo and John were efficient and tidy workers, they installed the new door quickly and carefully.I am delighted with the result.They were very polite and pleasant .

Reply from Crocodile Garage Doors Verandas
Jay and Daz fitted our glass garden room it’s amazing!!
They worked not stop and excellent job would highly recommend

Reply from Crocodile Garage Doors Verandas
The whole process from start to finish was very professional, everybody turned up on time and we were kept fully informed throughout in a timely manner.
Our fitters Dave and George turned up on time and got straight to work, and they did a great job and fully tidied up once the work was done including taking away the old door even though they did not have to.
Dave gave a very thorough explanation and demonstration of how to operate and service our new door including all of the safety features.
The door looks great and operates smoothly and the quality appears excellent.

Reply from Crocodile Garage Doors Verandas
Had a glass veranda fitted today and it is fabulous. Highly recommend this company and the process was excellent from start to finish. Chris and Jake who installed the veranda were brilliant- worked hard all day and were really friendly and helpful - a real credit to the company - thank you so much

Reply from Crocodile Garage Doors Verandas
Dave and George were brilliant, were on time and very efficient. Gave us all information required. We’re polite.

Reply from Crocodile Garage Doors Verandas
From start to finish, the service was outstanding. The team that installed our new door did a fantastic job. Although it was an unexpected expense, the new door perfectly matches our grey porch. Unlike our previous door, this one is equipped with an alarm system and more, I highly recommend this company and want to extend a big thank you to the polite young men Paul and Paul who installed the door. They also cleaned up afterwards and took the old door away. Thank you guys.

Reply from Crocodile Garage Doors Verandas
Ricardo and John fitted our beautiful garage door today. They were polite and tidied up after theirselves

Reply from Crocodile Garage Doors Verandas
Great service all round. Paul and Paul, the installers, were very professional and efficient.

Reply from Crocodile Garage Doors Verandas
Had it fitted in November 23 and in December 25 we noticed that it had started to blister,phone up and we have just had to pay for a new curtain they say its because we live near the sea area !!!! Didn't tell you about it when asked before fitting it they just said all weather protected we have just sent a piece off to be checked but we was missold
Whilst our doors were installed in 2021, are therefore out of warranty and were damaged by my own car: the cost of the 'service' was, I believe excessive. The Crocodile employee merely applied a wooden 'tool' to repeat my own efforts on the deformed guide rails and spraying WD40 into the roller bearings.
Great service from initial quote by Martin through to fitting by Paul & Paul. Clean and tidy and everything was explained in detail. Overall very happy with our new garage door and the service recieved.

Reply from Crocodile Garage Doors Verandas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.