Cripto Intercambio Reviews 134

Last March, I did a swap through Exodus using their partner Changelly, my USDT left the wallet but the Bitcoin never showed upAfter days of getting copy pasted replies I ended up contacting Trackintel.net who gave me a proper AML report, I forwarded that to Changelly and it clearly proved my wallet was clean, about a week later I finally got my funds back. That's a good ending for me but many people still get stuck in this situation, better stay away from it

I would not advise using Criptointercambio for exchange services, I tried to do a BTC to usdt swap and my funds were seized and KYC demanded. After submitting KYC and passing MY FUNDS ARE STILL HELD!
I have decided to seek legal counsel and will file a criminal complaint against Criptointercambio from Trackhyper(trackhyper.com) as I am in full disbelieve they are actually doing any investigation but rather just holding my money with intent to steal.
They simply block customers funds and keep it to themselves using kyc/aml as a disguise!

order id nutcgengf1y0kusu

Last January I've swapped using Exodus's third party provider CIC USDT have left my wallet but I never received the Bitcoin.

After a week of getting robotic template answers , I've reached to trackintel.net which then provided me a clear AML proof (2/100), sent that to CIC, another week and I finally got my funds back, Its a good end for me, but a lot of users remains in the loop, please avoid it at all cost.

Don't believe a word they say. Every message is another lie. I've seen how many people have suffered at their hands. Their lies are the main justification for their actions. Their actions are empty words.

If you think that after passing KYC you will get your money back, then you are wrong. They lie at every turn and should not be trusted. Any reputable crypto company reviews applications within three days, but they take months to do so because they are not one of those. Their lies are their defense. All they can do is lie. They scrutinize every document and don't give you clear deadlines because there aren't any. They invest your money in casinos or deposits so you'll get it back many, many months later. They'll do anything to wear you down.

I put in a large amount of money and was told I have a significant balance available, but they refuse to release it unless I pay additional handling fees. They won't deduct those fees from my existing funds, which makes no sense. At this point, I don't trust them and feel they are trying to take more money from me. I found more balance with #century 100 .Their strategies are clear and their support is always available.

100% SCAM company - i exchanged USDT to USDC, they requested i do KYC. i did. all was confirmed and approved. i haven’t seen my money since

Scam I did everything they asked me and my money still hasn't been refunded

For those with seized funds I found solution, my funds were also seized about 1.9 BTC even after completing KYC they still refused to release my funds or refund it for weeks and said my transaction was flagged by their AML. Now TrackIntel{Trackintel.info,} performed a free AML check after I submitted a request on my situation, they also forwarded the results to Criptointercambio and I was emailed and refunds were sent by Criptointercambio after 48 hours.

****scammers****

I’m at a loss as to why ledger and exodus promote these crooks. DO NOT USE unless you want you money stolen under the guise of “processing” my funds have been indefinitely frozen no time scales no reasons just we are processing go over 1.5 years.

Email responses take weeks between. And are normally copy pasted of previous ones completely ignoring any requests for information.

Platforms endorsing these cowboys should be pulled up too.

When you are swiping on Exodus, these individuals who have no information about you steal your money.They request intrusive KYC in order to withhold your money.
While many claim to provide seamless service, #CoventrySecurities# really does. The website is dependable, user-friendly, and respectful of traders.

Impossible to access my money and no substantial help available. Their aid enabled me to recover my earned resources and returns seamlessly and without postponement. Highly praised.

I believe that these people are scammers who openly cheat people out of their money. I have invested $1m US dollars and supposedly have 183 BTC that they will not transfer unless I send them another $500K for handling fees. They will not take it out of my money that they have and I don't believe that they will release my BTC if I send them more money. I have been contacted by Fraud protection agencies, FBI and Nevada's attorney general. I went on this site to see if anyone was successful recouping their investments.

Funds Frozen Indefinitely No Updates, No Resolution, Lost All Trust

I initiated a crypto swap through my Exodus wallet (which uses CryptoCambio as the exchange partner), and my transaction has been frozen for 2 weeks now under “AML review.”

I’ve submitted all requested KYC documents and source-of-funds proof multiple times, cooperated fully, and followed up repeatedly. In response, I’ve only received generic template emails saying “your case is under review” with no timeline, no specific reason beyond vague security flags, and zero real progress.

This isn’t just inconvenient it’s unacceptable to hold customer funds indefinitely without clear communication or escalation options. Thousands of similar complaints online show this is a widespread issue, yet there’s no accountability.

CryptoCambio advertises fast, non-custodial swaps, but in reality, legitimate transactions get stuck for months (or longer) with funds effectively hostage.

I strongly advise avoiding CryptoCambio use decentralized alternatives or more transparent exchanges instead. Until they improve their process and treat customers fairly, they don’t deserve anyone’s business.
Date of experience: December 2025

Communication options seem limited, which makes it difficult to resolve my issues. This is especially surprising given the company’s partnership with Ledger.

#krypto #Mining. Not mainstream interest. but it has maintained steady outcomes during my recent involvement.

On October 31, 2025 I initiated a USDT→BTC swap via Exodus Wallet. Exodus has partnered up with Cripto Intercambio and utilizes them for the internal swap. The transaction totaled $8,401.06 USDT. The end user has no choice in this selection. The swap reports as "Failed" I contacted Exodus only to refer me to Cripto Intercambio. They then requested me to complete KYC. I completed all KYC (name, DOB, driver’s license front & back, facial scan, proof of source of funds and the transaction hash. They then began requesting 2500.00 to release the money. That is when I knew it was a scam/fraud. Exodus knows all of this and refuses to help me retrieve my hard earned Crypto. I am currently reporting them to all federal agencies.

Criptointercambio, or better said Robo intercambio. I work late nights and rest in the afternoons, and maybe that is how this so called exchange slipped through my common sense long enough to trap my funds. Everything looked normal at first glance, the interface polished, the numbers aligned, the usual quiet confidence of a platform trying too hard to look legitimate. My withdrawal from 12 March 2025 sat in “processing” for hours, then days, then simply froze without explanation.

I contacted support expecting clarity. Instead I received a rotation of empty phrases delivered with the enthusiasm of a broken robot. “We are reviewing your case.” “Please wait for an update.” “Your request is being handled by the appropriate team.” Nothing real, nothing specific, nothing resembling human communication. I completed every KYC step, submitted every verification they asked for, and provided more documents than a bank requires for a mortgage, yet my money stayed locked as if it had suddenly become their property.

I asked them to cancel the swap. A simple request. No complex protocol needed for that. But again I was met with silence, followed by the same recycled messages pasted like wallpaper over every problem. At that point I began collecting evidence, because companies that hide behind copy and paste responses usually hide behind bigger problems too. Screenshots, timestamps, transaction hashes, message logs, every detail in one folder, ready for whoever needed to see it.

In Spain there is a saying, “dime de que presumes y te dire de que careces.” Criptointercambio boasts about being an exchange, about security, about transparency, but they lack the most basic foundation of all, honesty. What they call compliance is nothing more than a mask to delay, confuse, and exhaust the user until they give up. This is not business. This is theft disguised as procedure.

When things became too absurd to ignore, I finally reached out to Žęłřïťħ. Their response did not arrive wrapped in drama or panic. It was simple and structured, the kind of guidance you receive from people who have actually seen these situations before. They helped me organize what I had gathered, pointed out what mattered, and clarified the parts Criptointercambio tried hardest to hide. It was the first moment I felt like someone was speaking to me, not speaking around me.

The more I documented, the clearer the truth became. Criptointercambio is not an exchange. It is an illusion built on stalling tactics, vague excuses, and the hope that the customer runs out of patience before asking the right questions. And the more they talked, the more obvious their intentions became.

Authorities need to look at this operation. No company holding customer funds should be allowed to operate beneath layers of scripted replies and disappearing timelines. People deserve transparency, not a trap. And anyone considering Criptointercambio should think twice, because once your money enters their hands, getting it back becomes a battle they never intended you to win.

SCAM!!! Don't use these guys. If you have an Exodus wallet they will route your crypto to these guys. I had my crypto held hostage for a month and they didn't even complete the swap. Crypto went down like 25% in that time period so my crypto was worth 25% less than when I started the swap. They will not communicate with you. They are located in Chile. I believe there is some kickbacks being given to Exodus.

I sent 18 Dash for 2000 USDT and have not received the tether.
It was in block
faa4899a14a2d615b020f3e6db6f6cc9fb0e7ff17949fdbfbce2c43948f335d7
I have been waiting an hour

Has since been resolved

dayumn after reading everyone else horror stories i was very scared as i had already initiated the swaps. however, after 10 minutes i had all my eth deposited in my wallet so i felt obligated to reflect that with a review