There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and... See more
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Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were supe... See more
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Company details
- Promotional Item Store
- Business to Business Service
- Print Shop
- Printed Clothing Store
- Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and courteous customer service…
Friendly and courteous customer service along with a timely manner service.
13 May 2026
Reply from Crestline Promotional Products
Good morning Ada,
Thank you for your kind feedback! We’re happy to hear you received friendly and courteous customer service along with timely support. We truly appreciate your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear our team was prompt and able to meet your delivery date. We greatly appreciate your business and look forward to assisting you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Lenore,
Thank you for your kind feedback! We’re delighted to hear Cassie made the process so easy for you and that you’re happy with the grocery totes. We’ll be sure to share your compliments with her. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Nicole was excellent and responsive!
Nicole was excellent and responsive!
Even when a change in the order was required she quickly and competently handled it
15 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for the wonderful feedback! We’re so glad to hear Nicole provided excellent and responsive service throughout your experience. She’ll be especially pleased to know her quick and competent handling of your order change made a positive impression. We truly appreciate your business and look forward to assisting you again!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Service was superb
Service was superb! Melissa was wonderful and helped me through chat function to get my order started. David finished up and helped find just what I was looking for by offering a different bag choice to make our logo standout. Great service!
13 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your kind words! We’re thrilled to hear Melissa and David provided such a great experience. Melissa will be happy to know her assistance through chat helped get your order started smoothly, and David will appreciate the recognition for helping you find the perfect bag option to make your logo stand out. We truly appreciate your continued business and look forward to working with you again!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Very easy to work with.
15 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear you found us easy to work with. We appreciate your business and look forward to assisting you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Customer support was amazing
Customer support was amazing. Replied quickly and very supportive.
14 May 2026
Reply from Crestline Promotional Products
Good morning Robbie,
Thank you for your kind feedback! We’re thrilled to hear our customer support team was responsive and supportive throughout your experience. We truly appreciate your continued business and look forward to helping you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Excellent Customer Service
Excellent Customer Service! My rep was able to get everything I wanted for under budget!
11 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for the wonderful feedback! We’re delighted to hear your rep was able to help you find exactly what you wanted while staying under budget. We greatly appreciate your business and look forward to helping with your future promotional needs.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback! We’re so pleased to hear you received excellent customer service and that our team was knowledgeable and patient throughout your experience. We truly appreciate your continued business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
I wanted to reach out and say thank you…
I wanted to reach out and say thank you so much for your help with the marketing materials. Although I was short on time, everything was taken care of and delivered on time for my two work events.
I truly appreciate your support in getting this across the finish line.
13 April 2026
Reply from Crestline Promotional Products
Hi,
You are welcome! We are so glad it all worked out for you. Please keep us in mind for your next events.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Reply from Crestline Promotional Products
Hi,
We are delighted that you had a good experience. Please consider us again in the future.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Crestline is easy to navigate and order…
Crestline is easy to navigate and order products of all kind. Great Customer Service
13 April 2026
Reply from Crestline Promotional Products
Hi,
Thank you for sharing what you experienced working with Crestline. We appreciate you taking a moment to do so.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Reply from Crestline Promotional Products
Hi,
I'm so glad you had a great experience with Rebecca. I will share this with her!
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Reply from Crestline Promotional Products
Lisa,
Wonderful to hear that you had a great experience with Crestline. Please think of us again the next time you need promo.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Great Experience
Great Experience! The sales representative was very accommodating and went above and beyond to ensure our company's needs were met. Thank you Dan!
7 May 2026
Reply from Crestline Promotional Products
Hi Dannise,
I'm so glad you had a wonderful experience with Dan! He's great! I will share this with him.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
The associate that worked with me was…Melissa Topolewski
The associate that worked with me was great. I had questions about product and they answered them all and even adjusted what I had ordered with no problem at all.
7 May 2026
Reply from Crestline Promotional Products
James,
Thank you for sharing your experience working with Melissa! I will share this with her and I'm sure it will make her day.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Excellent customer service
7 May 2026
Reply from Crestline Promotional Products
Hi,
Thanks for taking a moment to share your experience.
Warm regards,
Jonna Demeo
Crestline Director of Marketing
The sales person I talked with was very helpful
The sales person I talked with was very helpful throughout the process. It could not have been any better.
7 April 2026
Reply from Crestline Promotional Products
Hi Fran,
I'm so glad you have a great experience with Crestline!
Warm regards,
Jonna Demeo
Crestline Director of Marketing
Representatives Are Very Responsive
6 May 2026
Reply from Crestline Promotional Products
Hi Melonie,
Thank you for sharing your experience!
Warm regards,
Jonna Demeo
Crestline Director of Marketing
The products were well received by the…
The products were well received by the program participants
8 April 2026
Reply from Crestline Promotional Products
Hi Lola,
I'm glad to hear your program participants enjoyed the projects!
Warm regards,
Jonna Demeo
Crestline Director of Marketing
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