There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Review summary
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and... See more
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Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were supe... See more
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Company details
- Promotional Item Store
- Business to Business Service
- Print Shop
- Printed Clothing Store
- Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process was quick and easy
The process was quick and easy, and the notepads look great.
30 April 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear the ordering process was quick and easy and that you’re happy with how the notepads turned out. We greatly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Eileen,
Thank you for your kind feedback! We’re delighted to hear that Dan is always there to help with your orders and that he’s a pleasure to work with. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Great Experience!
I had a seamless experience! Keith could not have helped me anymore! He was wonderful and an asset to your company! Thank you for all you have done!
27 May 2026
Reply from Crestline Promotional Products
Good morning Carolyn,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a seamless experience and that Keith provided such exceptional support throughout the process. We’ll be sure to share your kind words with him—he’ll be delighted to know he made such a positive impression.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Mike was proffessional
Mike was proffessional, patient and very helpful. He assisted me with my first and hopefully not last purchase with Crestline.
Thanks Mike!
26 May 2026
Reply from Crestline Promotional Products
Good morning Latoya,
Thank you for your kind feedback! We’re delighted to hear that Mike was professional, patient, and helpful throughout your first experience with Crestline. We’re grateful for the opportunity to earn your business and hope this is the first of many successful orders together.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
the service is great
the service is great
the products are high-quality
I have never been disappointed
I love working with them
Amber Roy is a rock star
29 April 2026
Reply from Crestline Promotional Products
Good morning Jamie,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’ve consistently received great service and high-quality products, and that your experiences with us have never been disappointing. We’ll be sure to share your kind words with Amber—she’ll be delighted to know you think she’s a rock star!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re glad to hear you were pleased with both the quick service and the quality of your items. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback! We’re delighted to hear that Rhonda and her team have been responsive and helpful in supporting your needs. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
The representative I work with is…
The representative I work with is David, and he is amazing. The products are always great and delivered in a timely manner. Any questions or concerns I have been answered immediately. I enjoy working and ordering with this company.
18 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your wonderful feedback about David! We’re thrilled to hear he has provided amazing service and that your products have consistently arrived on time and met your expectations. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Very helpful and quick.
21 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear you found our team helpful and quick to assist. We truly appreciate your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rhinda B is excellent
Rhonda B has been an excellent person to work with us (AHIA). Have done so for years and hope to continue such an awesome relationship.
20 May 2026
Reply from Crestline Promotional Products
Good afternoon Stephen,
Thank you so much for your continued partnership and kind words about Rhonda! We’re thrilled to hear she has been excellent to work with over the years and that the relationship has been such a positive one. We truly appreciate AHIA’s business and look forward to many more years of working together.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rebecca was very knowledgeable and…
Rebecca was very knowledgeable and professional.
All My Best!
Tony Reding
21 May 2026
Reply from Crestline Promotional Products
Good morning Tony,
Thank you for your kind words about Rebecca! We’re so glad to hear she provided knowledgeable and professional service. We truly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Our menus look great!
22 April 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re thrilled to hear your recent order looks great. We appreciate the opportunity to work with you and look forward to helping with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Great customer service
Great customer service. They worked with me until my request was completed and provided a proof!
20 May 2026
Reply from Crestline Promotional Products
Good morning Ryan,
Thank you for your kind feedback! We’re so pleased to hear our team provided great customer service and worked closely with you through the entire process, including providing a proof to ensure everything was just right. We truly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Great quality with fast shipping times
21 April 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear you were happy with the shipping times and the product quality of the trucker hats and t-shirts. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Mike Randall is an amazing colleague
Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event dates. I highly recommend Crestline and especially Mike.
19 May 2026
Reply from Crestline Promotional Products
Good morning Wanda,
Thank you so much for your wonderful feedback about Mike! We’re thrilled to hear he has been friendly, professional, and consistently responsive in helping you find the right products while keeping your event deadlines on track. We truly appreciate your recommendation and your continued trust in Crestline.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Excellent Communication
There was an issue with the color of the pens I ordered. Upon notification, the Crestline team jumped in and helped me resolve them immediately. I appreciate all of your help!
20 April 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your experience! We’re glad our team was able to quickly step in and help resolve the issue with your pen order. We truly appreciate your understanding and are happy to hear the communication and support met your expectations.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Customer service has been phenomenal
Customer service has been phenomenal. There has been communication which is something very rarely seen with the companies. I will most definitely use them again for this reason.
19 May 2026
Reply from Crestline Promotional Products
Good morning Shanna,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that our customer service and communication stood out during your experience. We are so thankful for the opportunity to earn your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re happy to hear that you found the ordering process quick and easy and that you were pleased with the quality of our products. We truly appreciate your continued business and look forward to assisting you again!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
The customer service was top notch
The customer service was top notch. Melissa T. was incredibly helpful-- efficient, easy to reach and informative through every step of the process.
She helped me create the right design/product for my needs and was flexible working with my budget. Thank you, Melissa and the rest of the team at Crestline!
16 April 2026
Reply from Crestline Promotional Products
Good morning Jessica,
Thank you for your wonderful feedback! We’re so glad to hear that Melissa provided such top-notch service throughout your experience. Being efficient, responsive, and helpful every step of the way is exactly the level of support we strive to provide, and it’s great to know she was able to help you find the right product and design while staying within your budget. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
We've ordered from Crestline many times…
We've ordered from Crestline many times over the years. We have a small budget for promotional items and feel that we get our value from their products. For a recent order, I had mistakenly ordered as an item as if it were a new order rather than a reorder. My sales rep fixed that error and saved us the cost of a setup fee. Every penny counts!
12 May 2026
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your continued partnership over the years! We’re delighted to hear that our products continue to provide value and that your sales rep was able to quickly correct the order and help you avoid the unnecessary setup fee. We understand that every penny counts, and we truly appreciate your trust in Crestline for your promotional needs.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
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