Creditsafe Italia Reviews 1,254

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The service allows my company to always stay up to date with the latest updates needed by its main customers. This, combined with the trust we place in CSIT reports, provides us with a high degree of... See more

Company replied

Rated 4 out of 5 stars

I ask that the rating area be improved because it is often not in line with the market and with the ratings of credit insurance companies. This aspect (rating and credit to be granted) could be done... See more

Company replied

Rated 5 out of 5 stars

The Creditsafe team deals very quickly with all the request supplied. It is very easy and heandy dealing with them and the operators are always availbale to fix and realease any request.

Company replied

Company details

  1. Chamber of Commerce
  2. Credit Reporting Agency

Written by the company

Creditsafe è il provider di business information più utilizzato al mondo. Oltre 365 milioni di report su imprese italiane ed internazionali per valutare l’affidabilità di clienti, fornitori e competitor. I report Creditsafe includono informazioni importanti come score, limite di credito, bilanci, informazioni finanziarie e molto altro ancora. Il monitoraggio è sempre incluso nei report aziendali. È attivo 24/7 e ti consente di essere aggiornato in tempo reale sulle variazioni creditizie dei tuoi partner commerciali. Inoltre, il database internazionale di Creditsafe contiene oltre 290 milioni di esperienze di pagamento worldwide, funzionali al miglioramento sia della credit policy che della cash collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Th Creditsafe Team is extremely effective

The Creditsafe team deals very quickly with all the request supplied. It is very easy and heandy dealing with them and the operators are always availbale to fix and realease any request.

13 February 2025
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Again, we are delighted to read that our customers are really happy with our product but, above all, with the quality of our Customer Service. Thanks for this review!

Rated 4 out of 5 stars

Customers' data

For us is very important to find main data of our new customer, to trust their activities and to upload their data

6 May 2024
Unprompted review
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Reply from Creditsafe Italia

These are exactly our goals and we are so happy to understand that our customers recognize them in our products and services

Rated 5 out of 5 stars

Useful and complere

Complete database
User friendly
I can get quickly and easily correct financial information to support company's decisions

6 February 2025
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

To be smart, quick and useful are part of our main purposes, when we think to our customers. We are happy to read this review! Thanks

Rated 3 out of 5 stars

WEB SITE NOT USER FRIENDLY

27 January 2025
Unprompted review
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Reply from Creditsafe Italia

Thanks for your review. Also neutral (and negative) feedback are always useful for us. It is quite a surprise to understand that you find "not user friendly" our website because it is usually one of the most appreciated features, from our customers. We'll do our best to improve furtherly

Rated 5 out of 5 stars

Summary of the service

The service allows my company to always stay up to date with the latest updates needed by its main customers. This, combined with the trust we place in CSIT reports, provides us with a high degree of peace of mind in managing our customer database: well done!

20 September 2024
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Thanks for your review, Marco. Really appreciated! In particular, it is nice to read that our service is so useful for your company!

Rated 4 out of 5 stars

Simple and Quick

We use Credit safe service daily to check our customer's rates, for the last 5 years. It is simple and reliable.
Very useful monitoring system.

23 September 2024
Unprompted review
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Reply from Creditsafe Italia

Thank you for your precious feedback, Stefano!

Rated 5 out of 5 stars

In our daily activity

In our daily activity, a reliable data collection is the true essence of our studies and researches. Credit Safe has become essential.

5 September 2024
Unprompted review
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Reply from Creditsafe Italia

Being defined as "essential" is a great joy for us. Thank you Thierry for leaving us this great feedback!

Rated 5 out of 5 stars

as far as I'm concerned I couldn't work…

as far as I'm concerned I couldn't work without this tool, the consultation is simple and intuitive in a few clicks (very important!) you have the most important information available. The Italian team is very helpful.

6 August 2024
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Thank you for this great feedback, Francesco!
We really appreciate it!

Rated 5 out of 5 stars

We use CREDITSAFE every day

We use CREDITSAFE every day when we need to take a look for the FS of new potential clients.
In our opinion is a very useful tools and we appreciate so much all the necessaries informations it can find in the reports.
Well done!

3 June 2024
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Thank you Ferdinando for this preciuos feedback!

Rated 5 out of 5 stars

A good support to the business

The platform is user friendly, well designed and complete (with regards to the infos that you needd in order to evaluate how your partner is trustworthy).
The salesman is very professoinal, gentle and prepared.
He explain all the advantages that you can get from the platfrom in a very easy and clear way. Bravo!

1 May 2024
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Thank you for your kind words and for sharing your experience!
We’re delighted to hear that you find the Creditsafe platform user-friendly, well-designed, and complete when it comes to evaluating the trustworthiness of your business partners.
A special thanks for recognizing the professionalism and clarity of our sales team. We believe that technology is powerful, but it’s the people behind it who truly make the difference.
We’ll continue working to provide you with reliable insights and a seamless experience.
Thanks again for choosing Creditsafe!

Rated 5 out of 5 stars

Extremely positive experience

I had an extremely positive experience with this service. The availability and professionalism of the Sales representative were exceptional. His promptness in responding to my requests and providing effective solutions greatly improved my experience. I would definitely recommend this service to others.

6 May 2024
Unprompted review
Creditsafe Italia logo

Reply from Creditsafe Italia

Thank you Manuela, your feedback is super ad it makes us very proud!

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