Credit One Bank Reviews 

I love it, I’m enjoying it

I have a Credit 1 Bank American Express credit card. It has a $10k available limit. I've tried 3 different times over the past few months with 3 different merchants to use this card, once for $1997, once for $1333 and yesterday for $665. It has always been blocked.

This last time I spent over 4 hours, yesterday and today, on the phone with their customer service trying to get the card unblocked, not counting the time I waited for a return call they promised but never happened. I would explain everything, then they transfer me to someone else where I explain everything all over again. Each time I spoke with someone they had a different excuse why my card was not working.

At this point I think their $10k credit card is a scam to somehow make their available credit profile look better than it is.

It's great 👍

I can never use my card every time I try to purchase something I get declined your security system is broken and none of the reps try to help me

So far so good this is my first experience with a AMEX as well as Credit One experience has been good accepted everywhere I go!

I want to thank Almighty God, His Son Jesus and I want to thank you Credit One for blessing me with a credit card. I thank Almighty God for helping me to be wise and responsible.I pray Almighty God blesses Credit One, as you have blessed His child. Thank you. In the presence of Almighty God.

Credit one is not a honest company. They lied to credit bureaus. When my friend applied for that credit card, she used it every month. She decided to close her account. She got emails with payment due dates. But the emails stopped. She didn’t know if she had to pay or not. She got a letter from credit collectors. She told them that she haven’t gotten the emails. Credit one claimed that they sent emails to her. We checked with our internet company. They said that the emails stopped in 2016. Then credit one hired the lawyer firm to sue my friend. We wrote the letter to the firm with proof. They decided to drop the case with credit one. Then in 2020, the small claims court sent a letter to my friend. She called them. They told her to show up. But it was last minute! She is deaf. Credit one took advantage! And she got my brother as her lawyer. We sued credit one.

One of the worst financial services on this planet with my experience in USA, Canada , Australia, and few other places in the globe .
This company’ has no easy way to contact a live agent !
After we pay, monthly payments with an extra $ 4.95 “ extra payment” on top of the amount we pay on well before stipulated pacific time , they still show even on the following day
“ processing” after taking money from my bank account.

I advise any one not to get their credit card which also at an exorbitant fee , compared to the amount of credit they give ; this they never revealed simply in advance in simple English or thru the live person ! This’s actually about 1: 2.5 times higher!
I think call centre staff can be approached, only by selecting on their “ Credit One “ App reaching the menu’s “ lost card” !

Also, the call centre staff , if you succeed getting them, are in a foreign country as on all occasions you get someone with an Asian accent !
This company must be avoided by any means no matter what your credit score is becoz by dealing with them, your credit score will definitely be THE WORST!
Keith Rod LA, CA

I didn’t understand how you charge an annual fee when you first activate your card. 75 dollars but I was told it’s a once a year fee

Love it! It helps alot best around gonna keep it

Great card really comes in handy when I need it

Seriously the most ridiculous and arguably the worst bank I’ve ever done business with. I’m not even sure how they are even in business. The customer service reps are the most uneducated and lazy people I’ve ever spoken to. They have the SLOWEST processes of literally any business I’ve ever experienced. There are NO other banks that take 8 days to process payments. Also no other bank that take a month to send out a credit card. And finally no other bank that take over a week to close an account and credit you back a fee you were charged that shouldn’t have been paid to begin with. I’d literally rather have zero credit cards than ever deal with these people again.

Limit is low and this card is trash

Used my card at buc:ees I'm Texas over the weekend

Extremely unreasonable and will charge you high fees for everything. STAY AWAY

This is the best credit card that you can get without doing a big deposit. It helps build your credit and the application process was so simple. I highly recommend to anyone that needs that 2nd chance in life.

I was really happy to get the AMEX card from them with a fairly high credit limit. However, within just a few months of opening the account, I made a couple of mistakes making payments where I accidentally tried to pay the card from the wrong checking account. It was only a couple of times, but they closed my account over it. I called and asked if it could be reinstated and I was told no. That's really disappointing because I tried to rectify it and it was just an honest mistake. They said the account closure was fully automated and they can't do anything about it. That's stupid.