It's got a high apr and a pretty hefty annual fee, but it's helping me rebuild my credit. That alone is priceless. I learned the hard way how difficult it is to climb out of debt once you're in it...... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Credit One Bank is one of America's leading credit card issuers, serving over 7 million card members nationwide. We are committed to providing credit card products that offer more value through cash back rewards and free online monthly credit score tra...
Contact info
East Pilot Road 585, 89119, Las Vegas, United States
- creditonebank.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for accepting me as a…
Thank you for accepting me as a cardholder. I needed a credit card for my backup. You made it possible.
Zero Stars !
Zero Stars !!
Absolutely horrible experience with some guy named Nick some Indian guy protecting the creditor and not the consumer. I do not and would never recommend this credit card company.!
When any credit card company protects the creditor instead of the consumer I would close my account and go with somebody else. Totally rude unacceptable experience with this person named Nick.!
This is why their reviews are so low. The APR is too high. The fees they charge are too high. The interest they charge is too high. Go with any other credit card company with this one.!
Whenever a credit card company protects the creditor instead of the consumer run as far as you can away from them!
Horrible experience I give zero stars !
Extremely high APR and extremely high daily fees and interest they were just sued for $10.2 million for harassment !
Never missed one payment yet they drop my credit score 30 points..
I don’t even understand how they’re not investigated thoroughly by the security exchange commission or the federal trade commission
I’m truly thankful for this card.
Credit One
I really like Credit One. I find they are a good company to get a credit card with.
Not honest capital one 🕜😔😔😔
Well first of all l wasn't looking for another capitol one credit card now that's 2 different bills when l applied for credit increase l was rejected when you could just add 600.00 credit to the 5x rewards card shame now ll have get rid of the Master card🤬🤬
Lacking in features and regulatory procedures
No virtual card. App always has this finish setting up thing on it for a credit monitor, but I don't want it. It feels like its being shoved down my throat. No promotions on card. Taking 7 days for payment to post when its made through the app is insane. Charging a fee to pay on time is also insane.
it's good!!
Account closed due to unwillingness to play shenanigans
I had the account that I was pre-approved through credit karma for about 3 years. One day out of the blue they sent me a letter that said they needed to verify my identity because of possible fraudulent activity on my account. I quickly opened my account and looked for anything out of the ordinary, I could not find one thing. They wanted me to send copies of my social security card my identification and several other documents in order for me to be able to use my card any longer. I have never missed nor made a late payment on this card, never made it claim of fraud or any other type of negligent activity on the account. Ultimately I found the request to be suspicious and possibly fraudulent so I called them and told them so and their response was to close the account. I'm 47 years old and had credit card since I was 18, never had a single credit card company make such a request. I guess the fraudulent me is going to be paying on the fraudulent card because the fraudulent me cares about his fraudulent credit score. Terrible company, when you call customer service all you get is a bunch of people that barely speak English. Don't do it!
Bad experience with documents sennt
They arrive you send the.but the documents you send. Them they wont expect be cuse.your driver license has a different address on than what they.have on file who does change there drivers license when you just moved and the will not be my permanent address and dont want to keep changing it
Deceptive Rip-Off Liars!
If a "zero" could used, it would be more correct than one star. This is one terrible credit card service. I got two cards from them, one with a $100/year fee, which I cancelled long ago. They lured me into a "no annual fee" different card, which I accepted about three years ago but never used. So I recently got a notice stating "$39 Annual Fee is Due"; after spending nearly 20 minutes trying to get to a customer service rep and then another 45 minutes with them (foreign sounding accent) to cancel the card and reverse the fee, with the usual hassle, I was told his manager approved and the card was cancelled and the fee would be reversed. Guess what? It WASN'T and I have now reluctantly paid the $39 to avoid a late fee and possible negative credit report. What a rip-off bank and I can see why they have numerous consumer lawsuits against them. AVOID THIS SCAM BANK AT ALL COSTS!!!
This company is a scam
This company is a scam. I closed the account but the company kept the account open billing an annual fee monthly, an account protection free from the annual fee charge and a late fee for each month after I closed the account. Needless to say that the amount accumulated. They demanded that I pay off the entire amount even after they agreed that the account was already closed before the charges. This company is a scam.
I just cant believe I got a $400 credit…
I just cant believe I got a $400 credit card and immediately got charged $95 on it for annual fee. This is what is wrong with credit cards, I have had credit cards in America but this one surprised me. Thats 24% of your approved amount gone to the credit card company. Will close this account but had to warn others
Theae jerks sent me a pre-approved…
Theae jerks sent me a pre-approved application so I applied. Not approved and it effected my credit score of 800. FU
My experience with Credit One
I wish I would have received a higher credit limit other than $151 dollars.
Other than that it’s a good card!
Credit one Bank they left me stranded in a…
Harold Bank they left me stranded in a poor country and locked my car for identity fraud they asked for proof I submitted proof they verify the utility belt saying that the address mismatch on the drivers license. How are you able to verify proof of address but yet not able to verify proof identity with ID and they refuse to help me. This is a horrible bank. They blocked up reviews on the App Store so you can’t leave a review. They made abuses impossible left on Twitter. They are very careful with how they get their reviews displayed. Beware this company.
Yearly fees are too high
Yearly fees are too high, and my direct deposit to pay up the account IN FULL has, so far, been witheld 6 days, so THAT I WILL NEVER DO AGAIN. Otherwise, just like other overly high fees credit cards. On the plus side, I have not had any problems with purchasing up to my limit, which is better than the #1 CC offered me (limit, that is). Will keep for a while longer, I guess.
Thank you
Thank you. I dont worry about running out of gas. Thank you for your confidence.
Credit one card
Fast delivery of the card and the app is great to check balance
Worst credit card bank I have used by…
Worst credit card bank I have used by far. They pretend to be a legitimate bank, but they’re really loan sharks masking as a bank. I paid off my full balance, then they hit me with some random made-up charge. I refused to pay and they have been blowing up my phone, texting, emailing, and mailing me every single day—all for $95 dollars. If you are a broke and struggling bank, just say so.
I love my new card I can maintain my…
I love my new card I can maintain my transactions and build my credit the process was easy and customer service support was great. Thank you credit one
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








