Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great
Company replied

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Improve your financial health with breakthrough financial tools and services from Credit Genie. GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check. OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees. TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your finances Manage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
3411 Silverside Rd, Ste 104 , 19810, Wilmington, United States
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Worst worst worst app EVER!! I downloaded it and as I was waiting for my “cash boost” my account got permanently blocked for no damn reason. Like I had just opened this damn account and had just started it and they permanently blocked my account and when I tried to talk to a support member I couldn’t even do that. What a joke! It was just a horrible experience and I would not suggest this app to ANYONE! This app or Tilt or klover. Theyre all crappy cash advance apps. Now Cleo and Dave and Grant, those ones are really great Especially Cleo!

Reply from Credit Genie
I love them!! They helped a lot and when a few things in my life didn't go as planned they helped me with that as well, so I recommend them highly, they're pretty awesome! Such amazing customer service 🥰 Thank you Credit Genie!

Reply from Credit Genie
I've been locked out of my account for 6 months I have emailed and emailed to try and get the help log it in they will not help me and they've also been rude

Reply from Credit Genie
The customer service that I was provided you guys said that you guys would do something within 24 hours and unfortunately that did not happen. I had to log mini tickets and to get a response from your customer service staff when they finally got back to me they got back to me with incorrect information. I had to re-explain the situation three or four times and even after the explanation there was no resolved in the matter the issue that I was concerned about still happened and things were pulled out of my account. I believe your company needs to reevaluate the people that are representing your customer service because they are not fulfilling what your statements are saying that you guys will do honoring what you say is what makes your company strong, and unfortunately, the way that things were done and handled with poor communication just tells me that there should not be any business done with this company company should not only focus on getting money from the customers, but also helping them to avoid issues that are started from your company in the first place what I’ve tell anyone to use the services. I absolutely would not if this is the way that’s a company behaves without helping their consumers.

Reply from Credit Genie
I have had nothing but great experience. Whenever I need to contact costumer care they are responsive and reliable.

Reply from Credit Genie

Reply from Credit Genie
Always there when I need them excellent my pass experience and always great to deal with credit genie

Reply from Credit Genie
Credit Genie is all right with me. Although I wish they would implement debit card payments instantly and automatically for when you are paying back a loan. Borrow up 500$ for qualified users . I myself
Usually take 150 or
So in case of a pinch situation. Credit genie is easy to use all
You have to do is connect ur bank. They do charge a nominal feee for instant transfers though

Reply from Credit Genie
Credit Genie I never signed up for a membership and they are taking money out of my bank account. I just happen to check my account and it was a overdraft on my account for $9.99 I talked to the bank they said Credit Genie have been taking money from my account sense March..These Places are BAD NEWS WATCH YOUR BANK ACCOUNTS

Reply from Credit Genie
For me the process of getting my short term loan was really easy! And the loan increases as you make your payment. I've only used it twice thus far, but I really appreciate this site.

Reply from Credit Genie
My experience with Credit Genie has been great. I thought it was going to be a hard process, easy as 123. Very convenient when you need extra cash!!!

Reply from Credit Genie
Crap app, basically fraud!!
There are literally 5 to 6 other cash apps.You would be an absolute fool to use this one or klover , they're both bottom of the barrel. App does not function whatsoever. They get you going with an advance and then even after it's paid back, Your account doesn't update, and states , you still owe a payment , even though you can clearly see a deduction from CG, a week earlier in my bank the main issue, is there is absolutely no support. They got an outdated , zendesk ticket platform that, nobody even responds to!! NOBODY!!!
Can't call anybody and nobody responds to the tickets.What kind of bullsht is that!???
It takes a special kind of low life, scumbag to take advantage of people who are in financial distress.
They need to be investigated , shut down and charged criminally. False advertisement, dishonest business practices, and predatory!!!

Reply from Credit Genie
They continuously take $9.99 even after you cancel your subscription. Now they have my account blocked from me and I Need records of all of my transactions. Our Attorney General will not like how this company strangles your bank account for fees every two weeks. Extremely dissatisfied with these individuals.

Reply from Credit Genie
Paid back advance 6 days ago. Marked as paid in history but not on homepage. Need to add debit card but site won’t let me and need to change email. Emailed help 20 times and got no real response. But they never miss taking their fee every two weeks. So upset. I turned so many people on to this site and now I’m embarrassed

Reply from Credit Genie
Officially rating this app one star, I always repay my advances and somehow I get a email saying I was sent a mistaken credit and was charged 8 days earlier than what I scheduled for the repayment. The customer service is trash it’s been days with no response. Upsetting because THEY CHARGE YOU EARLY AND CHANGE THE DATES! BEWARE of this company!! Then got the nerve to keep trying to charge my card $9.99 after there’s an apparent error with my account. GTH!!!! CANCELLING immediately!

Reply from Credit Genie
Credit Genie is my confidante my go to and they have been the one to keep my finances going when in need and in dire straight and i really appreciate that and for all they have done with accomadation cash advances.So i would recommend them to any and all who needs a lifting or pickup. So yeah 5***** and way to go Credit Genie

Reply from Credit Genie
They take care of you when you’re in a hardship. Thanks Credit Genie!

Reply from Credit Genie
I was a little leary cause I deposit my checks my self. Thought I was going to be denied.at first was not much.but since I have been paying back on time.its a little more I can borrow.i really glad they have a feature after awhile you can set your payment date to a little later.THANKS CREDIT GENIE

Reply from Credit Genie
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