Just into my final year of my IVA with creditfix and missed a payment due to a change of bank details. Spoke to a fantastic young man called Charlie McAteer who helped with taking the payment and... See more
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About Creditfix
Written by the company
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
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Phoned for a update and received all I…
Phoned for a update and received all I needed and great service from Vidhee Boyjoo
Vidhee Boyjoo was very clear and…
Vidhee Boyjoo was very clear and helpful with my request and I was able to achieve what I wanted to on the call. 10/10 and very lovely
Pro Active and supportive
I’ve commented here before about this company, but once again they’ve gone above and beyond.
My partner is with a different IVA firm and has faced constant harassment, payment demands of £500+, and endless stress. In complete contrast, Creditfix have been supportive, consistent, and proactive throughout my entire five‑year journey.
Today confirmed that again. As soon as I made my final payment, they contacted me to congratulate me and guide me through the next steps. URTIKA in particular moved mountains and helped me complete my IVA with incredible efficiency.
Thank you, Creditfix. I only wish my partner had signed with you too.
Many thanks.
I just want to say thank you for your…
I just want to say thank you for your support,for your hard work in a short time especially to Utrika from Creditfix and for all your team.
Usually takes up to six months the closure process,Utrika done it in 4-5 weeks.
Thank you and God bless you and your team from Creditfix
You make my life better
NOODHISH- Great service
NOODHISH- Great service, every time!
Spoke to him on the phone — handled my call perfectly, so helpful and polite. Super smooth service. He took ownership of dealing my queries.
Ruth Sefali Answered a call from to…
Ruth Sefali Answered a call from to today to discuss various things regarding my IVA.
She was patient, very clear with her understanding and answers to my questions, as well as compassionate and polite.
Thank you for reassuring me that there is help whenever needed, restoring my faith in humanity.
Customer service are helpful!
Vidhee Boyjoo Was so helpful, it has been such a confusing and stressful process, but she went out of her way to explain the next steps and anything I asked, she was more than happy to help
May use AI-assist with repliesRead more
My IVA was terminated August 2026
My IVA was terminated August 2026
Yet they took £635 September 2026
I am trying to sort out a refund in full but no one is being helpful at all
I have made a complaint as well
They are thieves
Do not trust credit fix

Reply from Creditfix
Everything was explained to me simple…
Everything was explained to me simple and clearly i was made aware of what was going to happen and the caller was nice and polite
Excellent service they were excellent a…
Excellent service they were excellent a the way through the IVA would highly recommend them outstanding
Had a good experience with Creditfix.
Had a good experience with Creditfix.
Finished my IVA with them(6 years)No more debt
From day one
From day one, credit fix have been extremely helpful and professional
My telephone call with NEELESH was amazing and he was very understanding and patient with my enquiry
Great Service
Ishitah Jeebun took my call and was very quick and efficient. She answered all my queries, corrected my payment method which I was unaware needed updating, and was very polite throughout! Very good service, thank you!
Thanks so much Yuvranee
Thanks so much Yuvranee. I had a best service and you were patient with me .I appreciate everything.you are the best
Ruth was exceptional today.
Ruth was exceptional today.
Information and help was wonderful
Spoke with this lovely lady today who…
Spoke with this lovely lady today who resolved my query promptly. She was knowledgeable, friendly and patient.
Thank you.
Brilliant service very understanding…
Brilliant service very understanding and got the job done quick
Ishitah Jeebun was very helpful i…
Ishitah Jeebun was very helpful i suffer from stress,anxiety and depression overall take medicine for other reason and have to undergo surgery. I was really stress but she made me feel comfortable and gave me assurance that everything would be fine and explain the process patiently.
Danusha was very sensitive and caring
Danusha Changea was very sensitive and caring! Fabulous person to deal with! Explaining every step and holding my hand at every opportunity! Thank you!
Keertisha Seeram
Keertisha Seeram
Spoke with this lovely lady today who resolved my query promptly. She was knowledgeable, friendly and patient.
Let's say goodbye to automated services and put Keertisha in charge.
Thank you.
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