I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind a... See more
Company replied
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I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... See more
Company replied
Sandhya Nowbuth was extremely helpful today. I had made a couple of calls previously and was just given the run around no one was actually helping with my issue. Sandhya looked at my file listened t... See more
Company replied
Nikhilesh communicated in a professional manner explaining why he had phoned me. Nikhilesh informed me that my closer of my IVA was almost completed and gave me information and allowed me time to un... See more
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Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service and a…
Excellent customer service and a pleasant interaction with Ruth Sefali got everything I needed to do very quickly. Very happy. Thank you for all your help
10 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Helpful
Thank u to the lady that helped me after a year of trying to get another vehicle
7 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
PIYUSH
PIYUSH
Really helpful with my query and sent me details quickly. Great service.
10 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I was very impressed by SARVESH
I was very impressed by SARVESH. He listened carefully & provided all the information I needed. He was polite, quick, friendly and efficient 👏👏
8 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Helpful on phone
Had to call up regarding a missed call today, got put through to Jayshree Ramkhelawon, she was very helpful and solved my query very quickly the customer service when I’ve called has been brilliant. Creditfix has helped calm my anxiety about being in debt and came up with a very helpful solution.
10 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Soorakshana Bagolah from Mauritius is…
Soorakshana Bagolah from Mauritius is amazing, im lost for words by this woman truly, i pray you have a happy long life.
She pays close attention to detail and really goes the extra step so you fully understand. Customer service skills are 100/10
10 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The way SARVESH handled my query super…
The way SARVESH handled my query super professionally was great.
Sarvesh had a pleasant vibe and sounded very calm and positive.
Thank you Sarvesh😊
10 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ryan was extremely knowledgeable and…
Ryan was extremely knowledgeable and empathetic whilst dealing with a sensitive matter
8 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great service from Sarvesh.
Great service from Sarvesh.
Otherwise a bit hard to arrange a payment plan change.
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to Ruth who was most helpful
Spoke to Ruth who was most helpful. She was polite and informative. Thank you for your help Ruth
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent service from Sharvam Bhurosy…
Excellent service from Sharvam Bhurosy , very helpful and understanding . Amazing customer service from him
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful
Very helpful, friendly service, great company , can’t fault how they have helped me
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent service
Excellent service. Ruth Sefali was a fantastic operator and she managed to help with all my queries in an efficient, polite and friendly manner.
Their customer service team are lovely and very knowledgeable, they go above and beyond to help their customers.
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Positive experience
Positive experience, happy to help me.
Wish all people were this helpful
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Payment Plan Enquiry
I called to make an enquiry about my payment plan. This Angel called Sarvesh Manack picked up my call, he was so polite, patience and has a really brilliant customer service quality. He is a gem in this organisation.
Thanks a Million SARVESH
Isata
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to Sarvesh this morning about my…
Spoke to Sarvesh this morning about my final payment not showing as received in the app but he assured me it has been received and sent me a confirmation email of my final payment and the next process of the account he was really pleasant and understanding and very helpful
9 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent service from Jayshree…
Excellent service from Jayshree Ramkhelawon. Friendly and helpful
7 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent customer service!
I had a great experience speaking with Sarvesh. His customer service skills were excellent, and he took the time to listen and fully understand my situation. He explained everything clearly, provided helpful guidance throughout the call, and made the whole process much easier to understand. He was patient, professional, and very knowledgeable. Thank you, Sarvesh, for your excellent support.
8 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Sarvesh was very polite
Sarvesh was very polite, friendly and helpful, I was hoping to get my closure certificate but it wasn’t available, however he offered to send me a letter to confirm this in the meantime….much appreciated. Thank you.
8 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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