Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just signed up with them, and the person I spoke to was very helpful. He walked me through the forms and explained everything as we filled them out. I would recommend Credit Engine to anyone who... See more
Company replied
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Credit Engine
Dear Charlotte,
Thank you so much for your feedback!
We're thrilled to hear you loved the experience 🤩
Kind regards,
The Credit Engine Team
I had a good experience with Credit…
I had a good experience with Credit Engine. The process was simple and easy to understand. The application was quick, and I received updates on time. It helped me manage my credit better. I would recommend it to others looking for a straightforward credit solution
1 April 2026
Unprompted review
Reply from Credit Engine
Dear Surya,
Thank you for the excellent five-star review!
We're so pleased to hear that you had a good experience with Credit Engine and that you found the process simple, quick, and easy to understand.
Helping our customers manage their credit better is exactly what we aim for.
Kind regards,
The Credit Engine Team
Issue resolved
I had issue with a charge that I didnt expect
They were able to help and lovely customer service
15 April 2026
Unprompted review
Reply from Credit Engine
Dear Ousmane,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Amanda,
Thank you so much for your 5-star review!
We're thrilled to hear that you love it and find it great.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Zoe,
Thank you for taking the time to share your 5-star feedback!
We're glad to hear that you found our service helpful.
Kind regards,
Reply from Credit Engine
Dear Ayhan,
We are delighted to hear you found our service very helpful and liked it.
Your feedback means a lot to us!
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for taking the time to share your feedback!
We are delighted to hear that you found our person to be very informative and articulate.
Kind regards,
The Credit Engine Team
Didn’t receive any loan
Didn’t receive any loan, just got passed around in circles between different lenders. The process was confusing and didn’t lead anywhere. Also left me worried about potential fees despite not getting anything. Wouldn’t recommend.”
12 April 2026
Unprompted review
Reply from Credit Engine
Dear Jessica,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Livvia,
Thank you for taking the time to share your positive 5-star review.
We're thrilled you had an amazing experience!
Kind regards,
The Credit Engine Team
Absolutely amazing!!
12 April 2026
Unprompted review
Reply from Credit Engine
Dear Bobbie,
Thank you so much for your kind 5-star review!
We're thrilled to hear you had an "Absolutely amazing!!" experience.
Kind regards,
The Credit Engine Team
Brilliant service
Brilliant service, easy help for live chat. Easy to use
10 April 2026
Unprompted review
Reply from Credit Engine
Dear Joanne,
Thank you for your fantastic 5-star feedback!
We're so pleased to hear you found our service brilliant. We strive to make the experience as seamless as possible.
Your positive review means a lot to our team!
Kind regards,
The Credit Engine Team
Quick and easy to cancel
11 April 2026
Unprompted review
Reply from Credit Engine
Dear Rocco,
Thank you for your 5-star feedback!
We're pleased to hear that the cancellation process was quick and easy for you.
Kind regards,
The Credit Engine Team
I found credit engine extremely helpful…
I found credit engine extremely helpful and easy to use, my whole application took less than 10 minutes and would happily recommend it to friends and family.
11 April 2026
Unprompted review
Reply from Credit Engine
Dear Colin,
Thank you for your fabulous 5-star review!
We are delighted to hear that you found Credit Engine extremely helpful and easy to use, and that your application was completed so quickly.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Zoe,
Thank you for a nice 5-star review!
We're delighted to hear that our team was very helpful.
Kind regards,
The Credit Engine Team
It was a good experience.
It was a good experience for the time being but I already viewed my credit score on another platform. It was also easy to cancel my subscription and I wasn’t charged!!
11 April 2026
Unprompted review
Reply from Credit Engine
Dear Camila,
Thank you for a great 5-star review.
We're glad to hear that you had a good experience and found the cancellation process easy.
We understand you'd already checked your score elsewhere, but we appreciate you giving us a try!
Kind regards,
The Credit Engine Team
The experience has been great on here
11 April 2026
Unprompted review
Reply from Credit Engine
Dear Steven,
Thank you for sharing your positive 5-star feedback!
We are delighted to hear you had a great experience with us.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Romina,
Thank you so much for your 5-star review!
We're glad we could be helpful.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 5-star feedback Sabrina,
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 5-star feedback!
Kind regards,
The Credit Engine Team
Didn't even sign up to this website but…
Didn't even sign up to this website but some how manage to get most of my details and try to take money out of my account. No customer support service apart form login an issue via email not happy .. stop try to take money out my account
9 April 2026
Unprompted review
Reply from Credit Engine
Dear Gavin,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
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