The whole nursing team at Create St Pauls were fantastic. I felt assured and comfortable at each stage. I appreciated that the nurses in theatre all intoduced themselves and created a friendly environ... See more
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Created with AI, based on recent reviews
As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.
150 Cheapside, EC2V 6ET, London, United Kingdom
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Replied to 69% of negative reviews
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We have been lucky to have a successful treatment with create fertility. However, despite that, the team have been brilliant throughout our treatment from the very beginning starting medication up until discharge.
Everyone is so kind and approachable from the care co-ordinators, the reception and admin team, and the nursing and medical team. We have been really well looked after throughout our whole experience.
My egg freeze experience was excellent. From the very beginning my journey was kind, supportive and professional with no hidden costs. Their duty of care is outstanding. I highly recommend this clinic. I am grateful I had my procedure at ABC create x x
I had such a great experience with Create Fertility. From start to finish I was made to feel comfortable, encouraged and well informed. The friendly doctors, nurses and members of staff were always so supportive and there every step of the way through my journey to getting pregnant on my second attempt at IVF. My little boy was born at the end of last year and it wouldn’t have happened without everyone at Create Leeds. He has made my life complete and I would highly recommend the clinic to anyone.

Reply from CREATE Fertility
Edyta has been such an amazing nurse every time we have had appointments with her. She is always so professional and caring. We look forward to seeing her! Thank you Edyta! Xx

Reply from CREATE Fertility
Really poor communicators, expecting £21k for treatment yet have chased copies of a scan over a 6 month period multiple times complaining to no avail. despite multiple promises still nothing. has damaged the trust if cannot get on top of basic administration. This is a geniune review and complaint and it's frustrating you can communicate here but not properly where it matters. Fertility is time sensitive and stressful enough you should be on the ball.
You can respond a negative review on here but not email when contacted direct. Yet you still haven't sent the information we paid for despite acknowledging the mistakes.

Reply from CREATE Fertility
All staff was very welcoming on our first appointment. They were very reassuring and helpful to any questions we had.

Reply from CREATE Fertility
Very friendly, approachable and helpful understood our problems. Reassured us, we left feeling that we were listened too and valued.

Reply from CREATE Fertility
We are currently 7w+1 pregant with our second baby thanks to Create Manchester. Cannot fault this clinic, the whole tream are exceptional and handle patients with care & compassion. Our personal patient coordinator Liz has been emotionally supportive throughout both treatments, she can't do enough for us and always reassures us she is there to help with any uncertainties along the way. You always feel part of the CREATE family when you visit the clinic because the staff remember you and make you feel at ease every time. We have full trust in CREATE that our remaining embryos are in good hands for the foreseeable and have no doubt that our future experiences with CREATE will be just as spectacular.

Reply from CREATE Fertility
My experience is good. This company doing well.thankful all of you nurses and all companies members

Reply from CREATE Fertility
I want to share my review about Create Fertility based on my experience. I live in Birmingham. I got married four years ago, but for all these years, I was unable to conceive. After four years, I contacted them, and they completed the happiness I had been waiting for all this time.
They have a wonderful team, and the whole process went very smoothly. They always responded on time, explained everything very clearly, guided me properly, and took great care of me. First, they did all the necessary scans, then collected my eggs, and later transferred the embryos into me. The entire procedure was almost painless, and I felt very comfortable having my treatment with them.
Today, Alhamdulillah, I did my pregnancy test, and it came back positive. I am so grateful to the Birmingham branch of Create Fertility for helping me achieve this happiness and for putting in so much effort throughout the process.
I highly recommend the Birmingham branch. If anyone is trying to have children, please contact them. They are absolutely fair, everything is genuine, and they don’t do any dishonest work. The treatment is excellent.
Once again, I am truly grateful to the Birmingham branch of Create Fertility. They put in so much effort for me and helped me achieve my happiness. Thank you so much to all of you — you are all wonderful. Please take care of yourselves, keep working with the same dedication, and continue spreading happiness in people’s lives. Thank you so much. 😍🙏🏻

Reply from CREATE Fertility
Ive had two IVF cycles with Create. Sadly, both have had poor outcomes, but I cant fault the team. The admin team are really nice and helpful, the nurses are brilliant, caring and considerate. The Consultants are informative, allow you time to ask questions, and always explain anything you need in more detail. The anaesthetists have been brilliant on both occasions and so has the ODP! The embryologists are always very kind and considerate and patient. They always take the time to explain the outcomes and give you the opportunity to ask questions.
Even though ive had two cycles that haven't had perfect outcomes so far, I would still use Create again.

Reply from CREATE Fertility
We are an older couple and grateful to find a clinic that would give us a chance. The Raynes Park team is exceptional - from Jessie at reception, Debbie and every nurse, Tanya, Rodrigo, Calypso and especially Dr Rostom who has really supported us throughout and made time for us at every stage. We feel everyone at the clinic is rooting for us. The only negative would be we did struggle a little bit with the comms/admin team at the start but once we were with the medical team it has all been excellent.

Reply from CREATE Fertility
Create always supported me through all my cycles, the staff are amazingly attentive and welcoming. As soon as you walk in Nichola on reception makes you feel so comfortable and welcome, she remembers everyone’s name and it’s such a personal service you get!

Reply from CREATE Fertility
My nurse Gyonyul was amazing! She was supportive, understanding and patient with me. Her sense of humour eased any anxieties I had and made me feel so at ease!

Reply from CREATE Fertility
Thank all Create and ABC fertility staffs help me get my miracle baby. They are all caring us.

Reply from CREATE Fertility
Staff are very friendly and helpful, explained everything to me and my husband before each cycle. Listened to us when we requested to try different things. Took us 6 rounds but finally we have been blessed to become pregnant! Will be sad not seeing the lovely staff but we are so ready for this next part of our journey.

Reply from CREATE Fertility
We began our IVF journey at ABC IVF Southampton, and from the very start, everything was perfect. The team explained the entire process in detail, step by step, which gave us the clarity and confidence to proceed with ABC IVF.
Edyta at the Southampton clinic was simply outstanding. She listened to all our questions with patience, explained each step thoroughly, and provided constant emotional support throughout our visits. Her warm and friendly approach made every appointment feel comfortable and reassuring. Even during the ultrasound scans while my partner was on IVF injections, she made sure we felt well-informed and at ease. Her communication skills are excellent — clear, empathetic, and always tailored to our needs.
On the day of egg collection, we met Dr Rustam Nagi, Lead IVF Consultant, who has a truly exceptional personality. His calm and reassuring manner, excellent communication skills, and ability to show genuine empathy made a potentially stressful day much easier for us. He explained everything clearly, addressed our concerns, and made us feel supported and cared for at every stage.
We also want to express our heartfelt thanks to the entire ABC IVF Southampton team and the embryologist at the main branch, where the procedures are performed. The professionalism, dedication, and care shown throughout the process were second to none.
To all couples in the UK who are struggling to conceive — we would strongly recommend ABC IVF. It is not only cost-effective with flexible payment plans, but also, in my opinion, the only UK centre that combines affordability with exceptional communication skills and outstanding patient care.
We are truly grateful to everyone at ABC IVF for their kindness, professionalism, and unwavering support during such an important time in our lives.

Reply from CREATE Fertility
Lovely staff throughout at the St Paul’s branch, but in particular the wonderful Claire who made the whole experience stress-free and gentle. Attentive, lovely, knowledgeable and kind.

Reply from CREATE Fertility
Wow what can I say.. this clinic has completed our family and gave us exactly what we trusted them for in the first place! The place is flawless with every level of staff they have from the reception to the surgery room! Liz our coordinator was so supportive from the get go! Will for ever hold a place in our hearts! Thank you again!

Reply from CREATE Fertility
Able to start treatment as soon as it was able to order meds and safe cycle to start treatment , clear and informative of options no pressure, friendly staff and able to accommodate to use the other clinics for my bloods and scans, special mention to Wolverhampton nursing team, and amazing support and egg collection from Birmingham team.

Reply from CREATE Fertility
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