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CREATE Fertility - Leeds Reviews 46

TrustScore 4.5 out of 5

4.5

1 Sterling Way, Capitol Park East, Topcliffe Lane, WF3 1BU Tingley, Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My husband and I have had a really positive experience using Create in Leeds. We went down the 'mild ivf' route and were treated with the upmost care. Everything was well-explained throughout and we w... See more

Company replied

Rated 5 out of 5 stars

We had our 1st IVF cycle at CREATE and were supported by such lovely staff throughout. They made the stressful and emotional experience so magical and it honestly couldn’t have gone any better. Our pa... See more

Rated 5 out of 5 stars

Words can’t express our gratitude to CREATE Fertility! After a long journey, our precious miracle has finally arrived — and it’s all thanks to the incredible team who guided us with such compassion, e... See more

Company replied

Rated 1 out of 5 stars

Not happy, their communication is very poor. Our first ICSI (IVF) failed here and were looking to try again this year. We rang yesterday to speak to someone about doing this, no call back. We rang aga... See more

Company replied


Company details

  1. Fertility Clinic
  2. Fertility Physician
  3. Sperm Bank

Written by the company

CREATE Fertility are the UK’s Natural IVF & Mild IVF specialists. We pride ourselves in providing woman-friendly treatment with high success rates & healthier babies.


Contact info

  • 1 Sterling Way, Capitol Park East, Topcliffe Lane, WF3 1BU, Tingley, Leeds, England, United Kingdom

  • 0113 322 1024

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Holistic approach to care and needs

The staff, all of them, from admin, care coordinator, and management, to nurses, doctors, specialists and embryologists, have all been incredibly caring and are highly trained and professional. I particularly appreciate the holistic approach to mine and my partners treatment plans

13 March 2026
CREATE Fertility - Leeds logo

Reply from CREATE Fertility - Leeds

Hi Michelle,
Thank you for sharing your experience. We’re glad that you chose us to be part of your journey and are thrilled to hear you felt cared for and supported throughout.
Wishing you the very best!
CREATE Fertility

Rated 5 out of 5 stars

Great experience

I had a great experience and the staff listen to you without judgement. They explain things well which i found helpful.

1 September 2025
Unprompted review
CREATE Fertility - Leeds logo

Reply from CREATE Fertility - Leeds

Hi Egwenu,
Thank you for taking the time to share your experience at our clinic.
Wishing you all the very best.
CREATE Fertility

Rated 5 out of 5 stars

Highly Recommend for IVF in Yorkshire

We cannot recommend Create Fertility Leeds highly enough.

After a very disappointing experience at a London clinic, we arrived feeling deflated and unsure whether IVF was even a realistic option for us. At 43, we had been made to feel that our chances were extremely slim. From our very first consultation at Create Leeds, everything changed. The team were warm, friendly and genuinely personable, and for the first time we felt hopeful.

Dr Dr. Sedler was open, honest and very direct about the best approach for us given our circumstances. We always felt fully informed and supported in our decisions. The whole team were kind, reassuring and seemed truly invested in our journey, which made such a difference during what can be an emotionally challenging process.

We underwent three back-to-back collections and were fortunate to end up with two euploid embryos. We were incredibly lucky to be successful on our first transfer, and this resulted in the birth of our beautiful baby girl in January.

It is hard to believe that just a year ago we were attending our initial consultation, unsure whether this would ever happen. Now we are holding our miracle baby, and we will be forever grateful to the team at Create Leeds for giving us hope when we needed it most.

For anyone considering IVF in the Yorkshire area, we would wholeheartedly recommend them.

7 January 2026
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Natalie,
Congratulations & thank you for taking the time to share your experience at our clinic.
We're thrilled to hear you felt so well supported by our team throughout your treatment.
Wishing you all the very best!
CREATE Fertility

Rated 5 out of 5 stars

We’ve had a wonderful experience with…

We’ve had a wonderful experience with Create Fertility. Throughout the whole experience the customer service and communication has been fantastic. Clinically, we’ve been treated with care and empathy. For those looking for a provider, I couldn’t recommend Create highly enough.

9 February 2026
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Martha,
Thank you for taking the time to share your experience at our clinic.
We're thrilled to hear you had such a wonderful experience and felt supported by our team throughout your journey.
Wishing you all the very best!
CREATE Fertility

Rated 5 out of 5 stars

Excellent experience

My husband and I have had a really positive experience using Create in Leeds. We went down the 'mild ivf' route and were treated with the upmost care. Everything was well-explained throughout and we were able to go at our own pace (sometimes I was pushing for back-to-back rounds, other times we had a long break) and our wishes were respected. The whole team from reception, to nurses, to consultants were lovely people to deal with. We are now getting ready to welcome our little girl in March 26 and will be forever grateful to Create for helping us to get there.

26 July 2025
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi India,
Congratulations and thank you for taking the time to share your experience at our clinic. We're so glad we were able to support you through this journey.
Wishing you all the very best,
CREATE Fertility

Rated 5 out of 5 stars

Good Experience

We researched many fertility places before choosing Create Fertility, our decision to go with Create Fertility was the best for our needs through our fertility journey, outlining all options available to us, giving us detailed information on the chances/overall fertility rates with each treatment. Good experience overall.

4 April 2025
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Sammy,
Thank you so much for taking the time to share your experience. We're thrilled to hear you felt so well supported and informed by our team.
Wishing you all the very best.
CREATE Fertility

Rated 5 out of 5 stars

Thank you

Me and my partner used create fertility and were very happy with the care, compassion and support we received throughout our journey. Every member of staff were informative and empathetic. We had our miracle baby this year after our 3rd embryo transfer and can’t wait for our first Christmas as a 3! Thank you to everyone at create for making our dreams come true.

24 February 2025
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Zoe,
Congratulations, and thank you for sharing your experience.
We are delighted to hear that you felt supported and well cared for throughout your journey with us.
Wishing you all the very best,
CREATE Fertility

Rated 5 out of 5 stars

We had a great experience at Create…

We had a great experience at Create Leeds. The clinical team always made us feel at ease and helped guide us to make the best decisions for treatment. We were very fortunate to get pregnant on our first cycle and transfer and have since welcomed our baby. We would definitely recommend.

1 February 2025
Unprompted review
CREATE Fertility - Leeds logo

Reply from CREATE Fertility - Leeds

Hi Sam,
Congratulations and thank you for taking the time to share your experience. We're glad to hear that you felt supported by our clinical team throughout your journey.
Wishing you all the very best,
CREATE Fertility

Rated 5 out of 5 stars

Words can’t express our gratitude to…

Words can’t express our gratitude to CREATE Fertility! After a long journey, our precious miracle has finally arrived — and it’s all thanks to the incredible team who guided us with such compassion, expertise, and care. Every appointment, every reassuring word, and every moment of support meant the world to us. We’ll forever be grateful to the amazing doctors and staff who helped make our dream of becoming parents a reality. To anyone struggling to conceive — don’t lose hope. We can’t recommend CREATE Fertility enough. ❤️

15 January 2025
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Amnaa Amoona,
Thank you so much for taking the time to share your experience at our Leeds clinic.
We’re truly honored to have been part of your journey, and delighted to hear about the arrival of your precious miracle. Your kind words mean a great deal to our whole team.
Wishing you and your family all the very best.
CREATE Fertility x

Rated 5 out of 5 stars

We had our treatment with Create last…

We had our treatment with Create last year after moving from a different fertility clinic.
All the staff are brilliant, from the admin team to the nurses and doctors. All so caring and helpful. Our treatment resulted in our now 3 month old son and we will forever be grateful for them helping to complete our family.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Kind and compassionate

Create was the second fertility clinic we used.. they were like a breath of fresh air. No one can prepare you for fertility treatment, but from the admin staff to the nurses, consultants and embryologists the staff at Create treat you like people, ensuring you are informed and cared for throughout the whole process. Yes they made having our baby boy possible, but they did so with compassionate, kindness and understanding making the process (setbacks included) so much easier.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Miracle workers

We had our 1st IVF cycle at CREATE and were supported by such lovely staff throughout. They made the stressful and emotional experience so magical and it honestly couldn’t have gone any better. Our patient coordinator Taylor is an angel sent from heaven. If not for her, we wouldn’t have our little miracle baby after three hard, long years of trying. Dr Kabiri was amazing and we are so grateful for all that they did for us. We would highly recommend.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

My husband and I would like to thank…

My husband and I would like to thank all of the staff at Create Fertility in Tingley Leeds. My patient co-ordinator Taylor was the best! She really did go above and beyond.
I would also like to say a massive thank you to Dr Sedler what a lovely human being he is, so calm, caring and very reassuring. The nursing staff Zar Zar and Elles were so helpful every step of the way.
All in all a very positive experience! Thank you x

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience

I had the pleasure of having Taylor be my patient coordinator. She has been very attentive and supportive through out this whole process. I would also like to thank Zahra the lovely girl who made me feel comfortable upon taking my bloods as needles make me nervous. Thanks to Leeds Create.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Such a great experience with Create Fertility Leeds.

I had such a great experience with Create Fertility. From start to finish I was made to feel comfortable, encouraged and well informed. The friendly doctors, nurses and members of staff were always so supportive and there every step of the way through my journey to getting pregnant on my second attempt at IVF. My little boy was born at the end of last year and it wouldn’t have happened without everyone at Create Leeds. He has made my life complete and I would highly recommend the clinic to anyone.

9 September 2025
Unprompted review
CREATE Fertility - Leeds logo

Reply from CREATE Fertility - Leeds

Hi Louise,

Thanks so much for your lovely feedback about our CREATE Leeds clinic. Huge congratulations on your baby boy, that is wonderful news, and we are delighted to have been part of that journey with you.

Wishing you a wonderful parenthood!

CREATE Fertility x

Rated 2 out of 5 stars

It’s very difficult to give this place…

It’s very difficult to give this place a review because the medical staff was for the most part was extraordinary.

My patient coordinator while friendly enough went on holiday several times and was unavailable so we couldn’t have continuity with her. That was very disconcerting as we had told her we were particularly frustrated with two other clinics previously giving poor communication. The team response idea is great but it’s automated and not really responsive as some emails are auto and others are just other reps just standing in.

I had great doctors but I had an insanely insulting phone call with a doctor who was transferring to the clinic from Manchester. I called to ask to speak to the doctor regarding bleeding after the egg retrieval and instead received an earful of multiple reasons of why I was being denied another round of IVF. It was a lengthy call in which I said politely I understood thoroughly but this was not why I was calling. Like many educated women who go through this process, I was aware of all the issues and yet I was being told I didn’t understand the data on success rates. Overall just entirely patronizing and condescending.

They sent a very kind and responsive doctor to tend to our complaint but damage was done. Why be insulting? Why can’t we just have a preference on procedures for our own body AND be informed? Never mind that our complaint was never responded to by the manager who is assigned to handle the process and she unfortunately never did respond.

It was just entirely unnecessarily insulting. The nurses were excellent. The female doctors are delightful and very kind. The embryologist was sensitive. Even the anesthesiologist was lovely! The lead doctor as well was attentive and responsive when we could speak to him but sadly you let one new doctor speak without a filter and you are causing unnecessary hurt and trauma.

We worked with them for over 7 months and it was just a nightmare ending.

6 January 2025
Unprompted review
CREATE Fertility - Leeds logo

Reply from CREATE Fertility - Leeds

Sorry to hear you haven't had a positive experience with us. Thank you for providing us with additional info so that we can look into your case further.

Rated 5 out of 5 stars

Thanks Leeds team!

Thanks to Lucinda, Taylor, Katie, Eleanor and Dr Tamer! It was a long journey, but we finally have our little boy who is perfect. Everyone has been so supportive of us along the way and we couldn’t be happier with the service we received.

18 September 2024
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi Christina, thanks so much for writing us a review. We are delighted to hear about your little boy. Wishing you a wonderful parenthood!

Rated 1 out of 5 stars

I started my journey from October 2024…

I started my journey from October 2024 and up till now 20st June I’m still waiting for genetic counsellor ..no communication even after sending emails .. they have wasted my whole time ..this is emotionally and psychologically draining ..would never recommend them to anybody .

20 June 2025
Unprompted review
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Reply from CREATE Fertility - Leeds

Hi, we are sorry to hear you've not had a good experience at Create. We have requested more info so that we can look into this further.

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!!

Me and my husband started our treatment with create this year unsuccessful IVF, injections were given that did nothing to my eggs I don’t think they know what they doing the coordinaters are on commission to get many people in for ivf like they are selling hoovers.
no instructions were given about How and what to do , after complaining I was told I would receive a refund for my 2 cycles I am yet to receive it , I have been checking my bank account everyday but haven’t received anything as of yet . Never again , I wish I never wasted my time & money as this mentally drained me and my husband..I’m now with some clinic and all instructions was given with no hidden fees..

3 October 2024
Unprompted review
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Reply from CREATE Fertility - Leeds

Hello Emily,

We're sorry to hear you were unhappy with your experience with us. We'd like to provide support in this matter however, we are unable to locate you in our system. Without further details, members of our team aren't able to to progress with supporting you and investigating the circumstances of your experience.

If you would like further support regarding your experience please contact us at support@createfertility.co.uk

Wishing you all the best,
CREATE Fertility

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