The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
Created with AI, based on recent reviews
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Great customer service when I requested something it was fullfilled. Purchased big bottles for a good value for money. The fragrance oils I picked are great for my candle making. However not sure if... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Poor communication/Order not received
Placed an order on June 21st. It’s now July 1st and no sign of my order. I’ve sent two emails to query the situation but no response. By now I have run out of the fragrance oil that I need and am worried about low stock. Very unprofessional service here. If there’s a delay just send a message to your customers to say so. Communicate! So far I’m being ignored.
21 June 2026
Love the smell people come into my home…
Love the smell people come into my home and can't get over it
12 June 2026
Good company to buy from
2 June 2026
Speedy delivery of fragrance oil and…
Speedy delivery of fragrance oil and the scents are strong and well made.
17 June 2026
my wax was not delivered
my wax was not delivered
i have contacted them numerous times and still waiting on a reply, not great when your trying to earn a living
17 June 2026
Ordered and delivered in couple days
Ordered and delivered in couple days. Thank you so much xx
16 June 2026
Great service fast delivery xx
7 June 2026
Never had any problems with this…
Never had any problems with this company, the oils are good quality lots of varieties of fragrances. Shipping is usually pretty quick. I’m happy to continue using them.
5 June 2026
have all that I…needed
No trouble ordering and have all that I needed. Quick service. Recomended.
4 June 2026
Fast delivery and a good choice of…
Fast delivery and a good choice of fragrance oil that was in stock.
10 June 2026
From placing to receiving the order…
From placing to receiving the order everything was smooth sailing. Will buy again
31 May 2026
Every order has been so efficient and…
Every order has been so efficient and well packed. Cannot recommend this company enough.
2 June 2026
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