CP Financial Claims Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report successful claim outcomes, often recovering significant funds they thought were lost. Many people highlight the company's persistence and efficiency in resolving claims quickly and without hassle. Reviewers frequently praise the staff for their helpfulness, professionalism, and supportive approach throughout the process. Consumers appreciate the excellent communication, noting they were kept informed with regular updates and clear explanations. The overall service is described as excellent, making complex processes easy to understand and stress-free.

What people talk about most

Claim

Customers had positive experiences with claim, with many recommending the service for its efficiency and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, quick, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and support... See more

Refund

People report positive experiences with refunds, expressing great satisfaction at getting their money back,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FSCS Claim

My claim was handled promptly and efficiently from day one. The team was always available to discuss queries that arose while the claim was under consideration, inspiring confidence and reassurance.

20 February 2025
CP Financial Claims logo

Reply from CP Financial Claims

Thank you so much for your glowing review. The team are delighted that the hard work they put in to your claim paid off
Regards, Nick, CPF

Rated 4 out of 5 stars

Cash payout.

Good morning
Excellent service and so helpful would recommend then to anyone.

20 February 2025
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Reply from CP Financial Claims

Thank you for your positive review and recommendations!
Regards, Nick, CPF

Rated 5 out of 5 stars

Successful investment claim

Successfully completed our fscs claimed and compensation paid within a couple of days of the confirmation. Steve took care of most of it and communicated when necessary for additional info and helped you through any questions. After a couple of other companies had left me hanging, these guys got it done - just need patience as it took18+months.

13 February 2025
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Reply from CP Financial Claims

Thank you for your positive review! I've passed this on to Steve who will be very proud of the work he and the team did and the positive result we got for you
Regards, Nick, CPF

Rated 5 out of 5 stars

Great professionalism with fantastic results

CP FInancial Claims were faultless in helping me navigate this very complex area. With great communication throughout the process it culminated in a resolution where I had very little to do over the course of the case. There is nothing more that I could ask for from these legal professionals and would recommend them to anyone in a similar situation.

29 January 2025
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Reply from CP Financial Claims

Thank you so much for writing such a glowing review. We pride ourselves on our dilligence and customer service, always attempting to make the process as stress-free and smooth as possible so we are delighted that shone through during your time with us.
Regards, Nick, CPF

Rated 5 out of 5 stars

Very professional and helped me get…

Very professional and helped me get investment back.
I’m very grateful to the team for their help and chasing me on all the relevant information needed.

16 December 2024
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Reply from CP Financial Claims

Thank you so much for taking the time to write this positive review, we were delighted to get the result you were looking for
Regards, Nick, CPF

Rated 5 out of 5 stars

Smoothly excellent!

I received guidance from the start and was given detailed explanations to all my questions. All the steps were clearly explained, what my chances were and what to expect. Communication throughout was great.
The result was a successful claim. Great work!

13 December 2024
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Reply from CP Financial Claims

We appreciate your kind review, we are delighted you received the service and result you were looking for
Regards, Nick, CPF

Rated 5 out of 5 stars

It took nearly 2 yrs to complete due to…

It took nearly 2 yrs to complete due to 3rd party barriers but through good practice's and patience it won through.

25 November 2024
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Reply from CP Financial Claims

Thank you for your kind words, positive review and patience
Kind regards,
Nick

Rated 5 out of 5 stars

Totally Professional and so helpful

I would definitely use this company again the staff were brilliant to deal with especially Steve Reeves so helpful and professional along the way takes the stress out of the work that has to be done. Thanks to everyone in CP Financial for your due diligence and a positive out come.

6 November 2024
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Reply from CP Financial Claims

Thank you for your positive review and kind words regarding Steve, he and the team are appreciative!
Kind regards,
Nick

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used this company and I can’t recommend them enough. Excellent, efficient service.

23 October 2024
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Reply from CP Financial Claims

Thank you for your kind words and glowing review
Kind regards,
Nick

Rated 4 out of 5 stars

Purity straight forward at the…

Purity straight forward at the beginning didn't hear much for quite some time but came though with flying colours thank you very much

10 October 2024
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Reply from CP Financial Claims

Thank you for your positive review
Kind regards,
Nick

Rated 5 out of 5 stars

Hi Steve and his team are so…

Hi Steve and his team are so professional, follow everything up and keep you informed at every step of the way, most helpful, from start of my claim to the very end, which ended in a very positive claim with monies that were due, paid out.

Thanks again CP financial claim’s Anthony

8 October 2024
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Reply from CP Financial Claims

Thank you for your postive review and kind words. We were happy to help!
Kind regards,
Nick

Rated 5 out of 5 stars

Some money returned

Tried to claim some money previously by myself to find it was too difficult. Having someone to claim for me was less stressful.
Although disappointed as money lost, am grateful to have some back

23 September 2024
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Reply from CP Financial Claims

We appreciate your honest, postive review. Thank you so much for taking the time to write this out, we are happy you we pleased with our service and positive outcome

Kind regards,
Nick

Rated 5 out of 5 stars

Successful outcome

Your instructions and information was first class,your determination to get results cannot be faulted,Steve Reeves and all the staff the staff at CPF were always there if I needed information or assistance and i would recommended CPF to anyone who ask for advice once again I would like to thank Steve and all staff at CPFfor the outstanding effort and patience in this successful outcome on my claim

9 September 2024
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Reply from CP Financial Claims

Thank you so much for your glowing review. We're so happy you were delighted with our service and outcome

Kind regards,
Nick

Rated 4 out of 5 stars

Claim

Good communication in a positive way

6 September 2024
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Reply from CP Financial Claims

Thank you for your postive review. One of the things we pride ourselves on is our communication so we are delighted you were happy our service

Kind regards,
Nick

Rated 5 out of 5 stars

My experience with CPFCA

A very easy company to deal with and i felt they always gave honest answers up front.
If any 'complaint' -it would be that i needed to keep getting in touch. But whether it was because i kept 'pestering' you or not you did keep in touch quite well. At least i was always able to get in touch and speak to a 'human)!! There are companies and organisations out there that after waiting an hour or more you just might get to speak to a human and then they give you another number to phone!! So thank you for your service.

29 August 2024
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Reply from CP Financial Claims

Thank you for leaving such a glowing review. We pride ourselves in our customer service so we're delighted you were happy with our result and contactability
Kind regards,
Nick

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