Order still hasn't arrived
Order still hasn't arrived. Tracking info completely rubbish. Would not recommend this company
17 May 2024
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Let us use machines to improve the quality of life for people by reducing their exposure to dust mites.
Contact info
1942 Broadway St, STE 314C Boulder, CO 80302, USA, 80302, Boulder, United States
- 19099920095
- support@cozitylab.com
- cozitylab.com
Reply from Cozitylab
Dear Erica Davidson,
Thank you for your recent Magic Vacuum Pro purchase from our store!
Our customer service has received a response, we apologize for the inconvenience. We have checked your order status.
We are excited to inform you that your order has been shipped from our Illinois warehouse to your order address. You should expect to receive your order at your shipping address within 2-3 business days.
If you have any questions about your order, please feel free to contact us.
Sincerely,
Emily from CozityLab
Best vaccum cleaner
I feel like this is a product that I have been looking for forever and I finally found it!! Got Cozity Lab - WOW!!!! i have 3 dogs and there is so much hair, dust, and dirt everywhere all the time. one pass over the couch and it looked like i didn't have 3 dogs. few more passes, what pets? hair was sucked up, it was easy!! even caked on hair, fur, and dirt came up off a bench pretty easily! i used it on pillows, dog bed, floor mat, couch, ottoman..... you can clearly see the dirt line in the middle of the bench -- left side is the clean one after only a couple passes.
10/5 stars would recommend!!!
15 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.