Cowshed Interiors Reviews 82

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We ordered a few pieces from this lovely website. They contacted us within a couple of days to confirm exactly when we would recieve the items. The furniture arrived well packaged and was top quality.... See more

Rated 5 out of 5 stars

I love Cowshed Interiors. I have more than a few beautiful items in my home that I purchased from this store that have enhanced my decor style. Everyone who visits me comments on them. In additi... See more

Company replied

Rated 5 out of 5 stars

I have bought many beautiful items from Cowshed Interiors…. for myself and others. The website is incredibly detailed and user friendly, its updated regularly with gorgeous new items for everyo... See more

Company replied

Rated 1 out of 5 stars

Extortionate delivery and return prices. Refused to refund. Because it’s cheaper for them to replace from their supplier than refund customer sale price. Poor. Avoid at all costs! I will never, ever p... See more

Company replied

Company details

  1. Furniture Store

Written by the company

We continue to expand our reach with some exciting new products from new suppliers, mainly in Europe and hope to continue to bring you a range that is slightly different to the offerings of Graham & Green, OKA and John Lewis. We continue to bring you what we believe are the best in coastal, country, industrial, shabby chic and products that hopefully give a little bit more than the norm. For most our homes are our sanctuary, the place where we can hopefully really enjoy, rest and relax - so whatever your preferred style of decoration, we think you'll find product to suit tranquil, thoughtful interiors or characterful and colourful direction, at Cowshed Interiors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

Absolute Perfection

Wow. So so happy with my purchase from Cowshed Interiors. I had been looking for some lamps for a while trawling the internet when I came across Cowshed and found them!
I ordered 2 Beaded off white lamps. They arrived today and I am amazed at just how beautiful they are. Thank you Cowshed for my beautiful lamps and a very speedy and safe delivery. You are now my go to website.

27 March 2024
Unprompted review
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Reply from Cowshed Interiors

Hello Kim.

Thank you for taking the time and effort to leave a review. It means a huge amount.

For a small business that started as a hobby and now supports people in the workplace, to receive such support is greatly rewarding.

Thank you.

We hope to help in the future.

Rated 5 out of 5 stars

I went to visit the Cowshed interiors…

I went to visit the Cowshed interiors showroom to buy a lamp. The team is incredibly nice, and very helpful. It is well worth a visit as they have so many beautiful and unusual pieces, it is a great experience. I would highly recommend and will be back myself soon.

15 December 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Jeanne. Thank you for your recent visit. We're pleased you managed to find something suitable having made the journey. I think the record so far is 11 lamps fo rone house so we seem to have most 'bases' (sorry) covered. Thank you once again and hope you'll come back.

Rated 5 out of 5 stars

Deer Antlers

This is the first purchase I have made from cowshed interiors and definitely won't be my last.love the deer antlers. Perfect and go exactly with the rest of my decor.
They were so well packaged a lot of care had went into making sure they arrived safely and in one piece .
Definitely a great company to do business with .thank you .

9 January 2024
Unprompted review
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Reply from Cowshed Interiors

Hello Trish. Thank you for taking the time to leave a review - it means a great deal. We're glad the antlers go so well.

Rated 5 out of 5 stars

…All round a pleasure to shop online here

Looking for two lamps to complete our lounge renovation and I was directed to Cowshed Interiors. There I found exactly what was wanted, in size, material and colour; with a wide choice of shades to choose from.

Ordering was very straightforward and delivery was super quick and incredibly well packaged. All round a pleasure to shop online here.

19 December 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Ken. Thank you for your recent purchases. It's very kind of you to take the time to even think about leaving a review. As with everyone, we know time 'to do things' is difficult but we all appreciate it, thank you. We hope we can assist in the future.

Rated 5 out of 5 stars

Love this place.

Love, love, love Cowshed Interiors! Bought lamps, vases, artificial flowers, candle holders and they are all great quality at a good price. We did make an appointment to view the showroom which is an Aladdin’s cave full of some gorgeous pieces, came away with quite a few things I didn’t know I needed!
Great people, great customer service and delivery is fast

12 December 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Jo. Thank you for your continued support and for taking the time to visit. We're hoping more, like you, will realise how much they didn't know they needed! Do let us know if we can assist with anything else.

Rated 5 out of 5 stars

Fantastic products and company

I have purchased several different items from Cowshed Interior's over the last 3 years and they are always of excellent quality and value for money, and exactly like the picture on their website.

Their customer service is second to none too, especially Wendy.

I absolutely love their products and can’t recommend them highly enough.

11 December 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Jo. Thank you for your repeated orders - you're nudging up the leader board! We're just glad we could help again...

Rated 1 out of 5 stars

I had an awful experience with Cowshed…

I had an awful experience with Cowshed Interiors. I purchased an expensive lamp which arrived smashed in pieces. The lamp was not packaged sufficiently at all - in fact there was practically no protective packaging, I could hear the broken parts moving around as soon as I picked it up. When I contacted Cowshed Interiors they refused to provide a refund and put the blame on the delivery provider even though the smashed item was completely down to insufficient protective packaging. I was absolutely disgusted by the level of customer service provided and would strongly recommend avoiding this company as they are so difficult to deal with and really do not put the customer first.

21 September 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Lucy. Thank you for taking the time to leave a review, we're just disappointed you were unable to leave a fully factual account of your experience with ourselves. Just for the benefit of those reading, Lucy ordered a lamp and shade from us. A lamp and shade of this size is one of our most popular items and we send out dozens a week with DPD. It is a very rare thing for us to ever have any damage due to our volume of experience in packaging them. Lucy is in the Republic of Ireland. We do not ship any product to the Republic of Ireland. As a result these customers choose to use a service called AddressPal in St Albans who take delivery of the parcels and then handle them several times again as a third party shipper to get them to the Republic of Ireland. When Lucy received her parcel she advised us of the damage and sent us pictures. We were obviously saddened to see the broken lamp but when we investigated DPD provided images (we're unable to upload these to this reply) of the box delivered to AddressPal in St Albans and the box looked as perfect as when it left ourselves. AddressPal acknowledged that they did not open the box to check the item and nor did they raise any concerns about something in the box possibly being broken when they handled it. Lucy says she heard broken parts as soon as she picked it up! We politely advised Lucy that we had delivered to the address she asked us to (AddressPal in St Albans) and as far as we had been notified, the delivery was successful. We did say to Lucy that if any evidence could be provided to show the item was damaged when delivered to AddressPal, we would of course gladly refund or replace. We have had a look at AddressPal on Trustpilot and they have a 'poor' rating and a score of 1.8 - before Lucy's review we had a score of 4.6 and 'excellent'. I hope this helps.

Review by Lucy McLean:
I had an awful experience with Cowshed Interiors. I purchased an expensive lamp which arrived smashed in pieces. The lamp was not packaged sufficiently at all - in fact there was practically no protective packaging, I could hear the broken parts moving around as soon as I picked it up. When I contacted Cowshed Interiors they refused to provide a refund and put the blame on the delivery provider even though the smashed item was completely down to insufficient protective packaging. I was absolutely disgusted by the level of customer service provided and would strongly recommend avoiding this company as they are so difficult to deal with and really do not put the customer first.

Rated 5 out of 5 stars

Worth a look - don’t scroll by!

Great company to deal with; good choice - if you’re looking for that something a wee bit different/special I’d certainly look here! Decent prices too… good quality, service, packaging… will be using again!

16 June 2023
Unprompted review
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Reply from Cowshed Interiors

Hello JMCM. Thank you for your business and purchases, we do appreciate it. Also thank you for taking the time to leave a review, for our small team this means a huge amount, thank you.

Rated 5 out of 5 stars

Alice lamp

The lamp I bought was perfectly packaged in a really strong box and was delivered promptly.

This company is lovely to deal with and have beautiful items.

I recommend them 100%.

5 May 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Sonia. Thank you for your purchase. I know we spoke shortly after your review but I just wanted to thank you publicly for offering to leave a review. We know time is precious and short but we appreciate it very much.

Rated 5 out of 5 stars

Satisfied Customer

Ordered a couple of items online. I was really impressed with the speed of delivery. Ordered on Weds and arrived via DPD on the Saturday. Items were extremely well packaged. I have no quibble paying the delivery fee given this level of service.
Really impressed with the quality of the lamp and sheep’s head ornament. Will definitely use this company again. Feel like a valued customer so thank you.

28 January 2023
Unprompted review
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Reply from Cowshed Interiors

Thank you so much Daniella for taking the time and making the effort to leave a review for us. The whole team is overwhelmed and uplifted by the seemingly constant flow of reviews on Google, Trustpilot and directly to the company and individuals that customers have spoken to or dealt with over the telephone. We really do appreciate the feedback. We hope and strive to get 5 stars and gives a really positive lift so thank you for that. We really do hope we can assist with something in the future.

Rated 5 out of 5 stars

Cowshed interiors....impressive in every way!!

Cowshed interiors have a world of wonderful home accessories and furniture on their website. I found the set of pictures I was after for a while at the best price online. They arrived so quickly and well packaged. They were on the wall within 48 hours of ordering!! Slick operation just like the website, I shall be ordering more as very impressed.

24 January 2023
Unprompted review
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Reply from Cowshed Interiors

Hello Rod. It is very kind of you to take the time and make the effort to reply. Life is busy, time is short so the review is gratefully received and a real boost to all at Cowshed Interiors. We continue to work to bring new and interesting items to the website and hope there will be a chance to assist in the future. Many thanks, Matthew in dispatch.

Rated 5 out of 5 stars

Beautiful home accessories

Bought a few pieces recently from this company for the first time. Really beautiful home accessories, have since purchased again.

31 December 2022
Unprompted review
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Reply from Cowshed Interiors

Thank you so much for your voluntary review and taking the time and effort to leave. As a small team of 3 it really means an awful lot to hear about good experiences and we shall keep trying to find new and exciting products for the home.

Rated 5 out of 5 stars

Cowshed Interiors - table lamps

I have recently ordered several lamps from Cowshed Interiors and have no hesitation in thoroughly recommending this company. The company has a beautiful website and all the products I have received are exactly as represented on the website. The customer service I received has been faultless and they really do go above and beyond to provide an amazing customer experience. The ordering process through the website is really smooth and all items were received on time and really well packaged with timely delivery updates provided. The lamps I purchased were incredibly good value for money and look stunning in the various rooms. I will definitely be ordering more products from Cowshed in the future.

31 October 2022
Unprompted review
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Reply from Cowshed Interiors

Hello Vanessa. Thank you for taking the time to leave a review. We hope you are delighted with the lamps and we'd love to see a picture of them in situ if you have time. Many thanks.

Rated 5 out of 5 stars

Great Company

Hi, love ths company, their items are beautiful, just somethings are so different which is what I like and staff were so lovely and so helpful.. could not fault anything.. beautiful things and look good thanx so much Cowshed.. 😊👌

22 August 2022
Unprompted review
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Reply from Cowshed Interiors

Hello Carol. Thank you so much for taking the time to leave a review and a 5 star. We do our best to find things that are slightly different to all the other offerings to make your homes. Thank you once again.

Rated 5 out of 5 stars

Excellent quality & service!!

Everything we have ordered from Cowshed Interiors has been of fabulous quality and exactly what I expected, in fact better than expectations!! Communication with Lisa on the phone was very efficient. Delivery exactly when arranged. Love all my purchases and wouldn’t hesitate to buy from here again!!

6 July 2022
Unprompted review
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Reply from Cowshed Interiors

Hello Lisa. Thank you for your kind review. Apologies we missed replying but hope that you are still delighted with everything and look forward to assisting again.

Rated 5 out of 5 stars

Fantastic customer service

After trying to order something online that was out of stock I enquired when it would next be available only to be told it was discontinued. I was advised that although showing sold out the last remaining item was available but not where it should be in the stockroom. The member of staff emailed me the following day to confirm it had been located & was reserved for me. Fantastic customer service-above & beyond. The ordered item (olive wreath) was of fantastic quality & looks great on my front door. Cannot recommend this company highly enough.

10 June 2022
Unprompted review
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Reply from Cowshed Interiors

Hello Donna. Thank you so much for taking the time and effort to leave a review. It really is appreciated and as much as we enjoy what we do it is rewarding and uplifting to hear. Lisa and the team at Cowshed Interiors

Rated 5 out of 5 stars

Bought 1 pair of glass table lamps with…

Bought 1 pair of glass table lamps with cylinder shades+ 1 pair of cazenac lamps. Both are absolutely stunning!! Carefully packaged, good thing when travelling to the Isle of wight!! Great customer service because when the first pair I mentioned came they were missing the adaptors, which after a phone call with a very nice guy was resolved the next day.
Many thanks.
Karen

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Hi ,I ordered a large ribbed lampbase…

Hi ,I ordered a large ribbed lampbase and a shade for my son's birthday,it was lovely,so ended up ordering two more for me,my son will probably kill me! I can't speak more highly of this company,the care they they took to give me a matching pair of bases and shades,the politeness on the phone,such quick delivery,next day,packaged so carefully,I recommend them with umpteen stars! Such a joy to deal with people who give 100/percent plus.Thanks so much .

8 April 2022
Unprompted review
Rated 5 out of 5 stars

excellent service and unique products

I have just taken delivery of my new armchair and it is stunning! Beautifully made and so unique. It will look amazing in my French holiday home (I just need to arrange to get it there!!).
The delivery time was very quick and efficient with plenty of contact from the team on date and time. This is my second purchase and I’m already filling my basket again!
Thankyou for having such fab taste and super customer service!

14 March 2022
Unprompted review
Rated 5 out of 5 stars

If you want something unique

If you want something unique, this is the company to look at.
This is our second purchase and we have been delighted with both.

4 March 2022
Unprompted review
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Reply from Cowshed Interiors

Thank you for taking the time to review and share your thoughts on our products and Cowshed Interiors, Andrew. We're delighted you're pleased and we hope to be able to assist in the future. Many thanks, Lisa

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