Cover Your Wall Reviews 

740
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid delivery service, often noting that orders arrived quickly and efficiently. Many people appreciate the high quality of the products, including well-packaged items and effective materials. Reviewers consistently highlight the excellent value and competitive pricing, making purchases very reasonable. The overall service, including easy ordering, good communication, and efficient issue resolution, also receives strong commendation. However, some people mentioned dissatisfaction due to not receiving requested samples, which occasionally led them to purchase from other providers.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and efficient... See more

Product

Customers had positive experiences with the product, often praising its excellent quality and selection,... See more

Service

People report positive experiences with service, often describing it as brilliant and excellent to deal with.... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the very good and... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting the ease of use for items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied

Rated 5 out of 5 stars

I ordered online from Ireland. Items coming from U.K. so small customs charge. Despite this and a postage charge, pricing very reasonable compared to purchasing here in Ireland! My order was delivered... See more

Company replied

Rated 5 out of 5 stars

I was able to make a repeat purchase with ease. The items were sent together and faster than expected which was brilliant, resulting in them arriving 2 days later. I will continue to buy from this c... See more

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

740 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(740)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I've not ordered yet as I have been…

I've not ordered yet as I have been trying to place an order to be shipped to the USA. the site asks you to inform them what you want to order and which I did and where the order would be sent, again provided all necessary information, and they will quote you a shipping price.

No reply after a week seems they don't much care about making a sale? If they don't want to ship over seas then why make the claim that you do? This is not looking good from a new customers point of view. Do you not want new customers to have a positive experience from beginning to end? This is very disappointing.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Ease of use of website

Ease of use of website, explained how much paste required to rolls of paper .
Order Received within 2 days
Will definitely recommend them
Very happy with the service

27 January 2024
Rated 5 out of 5 stars

Good value

The website has lots of useful advice, especially for those who don’t decorate frequently. Good value for money and speedy delivery. I am impressed by this company.

4 January 2024
Rated 5 out of 5 stars

Wallrock KV600 Thermal Liner

Wallrock KV600 Thermal Liner paper.
We had been suffering with condensation in our dining room, it got so bad it was staining the walls. I googled for something to help and this company came up. We hesitated as it was very expensive but my goodness it has been worth every penny. The delivery was exceptional, it came the next day exactly when stated, within an hour slot. The paper was fairly easy to work with and can be painted over. It has been in place now for a couple of weeks and I can honestly say, we have had no trouble whatsoever with condensation since putting up this paper. I would highly recommend this.

Five stars all the way. Excellent service and an excellent product.

3 January 2024
Rated 5 out of 5 stars

Absolutely outstanding communication…

Absolutely outstanding communication and customer service. Our wallpaper was delivered to New Zealand within a week and your customer service people are knowledgeable, helpful and absolutely wonderful to deal with. A real credit to your business! Thank you - the wallpaper arrived swiftly in perfect condition. Cannot speak highly enough of your team. Best wishes.

30 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look