Cover Your Wall Reviews 728

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service, highlighting the fast and efficient delivery of products. Many people appreciate the competitive pricing and the high quality of the items received, often noting that products arrive well-packaged and in excellent condition. Some people were dissatisfied with occasional issues such as delayed sample deliveries, or a lumpy paste that required extra effort during application. However, even when delivery problems occurred, customers often noted that the company quickly and effectively rectified the situation.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick delivery times,... See more

Product

Users describe positive interactions with the product. Many customers praise the quality of the wallpaper,... See more

Service

Customers consistently note positive experiences with service. Reviewers describe it as a fine and excellent... See more

Quality

Reviewers highlight positive aspects of quality. Customers praise the excellent quality of the wallpaper,... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a landlord we regularly buy our wallpaper from Cover your wall. The anagylpta highlights in storm grey hides a multitude of sins! Ha! They’re the only ones that are reasonable both per roll price a... See more

Company replied

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, the wallpaper Has made a huge difference to my cold wall. My room is much warmer, amazing product. Iam very happy 😊 The adhesive is super strong, happy I purchased the larger tu... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

728 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service

Everything was quick and easy to deal with

3 May 2026
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Reply from Cover Your Wall

Thank you for your kind review! We are pleased you were happy with the service.

Rated 5 out of 5 stars

Wanted a sample

Wanted a sample, got a sample straight away. Will be ordering from them.

26 April 2026
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Reply from Cover Your Wall

Thank you for your kind review! We are pleased to hear you were happy with the service.

Rated 5 out of 5 stars

A good company to deal with

Good website. Good staff who can and do answer any queries regarding the use of the products. A fine company to deal with.

25 March 2026
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Reply from Cover Your Wall

Thank you so much for your kind review, we are pleased to hear that you were happy with the service that was provided and look forward to helping you again in the future!

Rated 3 out of 5 stars

I am afraid I'm still waiting for my…

I am afraid I'm still waiting for my samples to be delivered,so I have had to buy elsewhere.

30 March 2026
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Reply from Cover Your Wall

Thank you for your review. All of our samples are sent through Royal Mail 2nd Class so they can sometimes take a few days to arrive, we are always happy to send the samples out again if needed so I do apologise that they never arrived with you on this occasion.

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent, staff member couldn’t have been any more helpful / so glad I found this company.

26 March 2026
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Reply from Cover Your Wall

Thank you so much for your kind review! We are pleased to hear you were happy with the service you received.

Rated 5 out of 5 stars

Good price

Good price, quick delivery.

27 March 2026
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Reply from Cover Your Wall

Thank you for your kind review Julie! We are really pleased to hear you were happy with your overall experience, thank you for taking the time to leave a review.

Rated 1 out of 5 stars

I sent an Email explaining the…

I sent an Email explaining the situation but ne er received areply

26 March 2026
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Reply from Cover Your Wall

Hi Susan,

Thank you for taking the time to leave us a review. I have just checked our inbox for your email and unfortunately cannot locate an email from yourself. It's a shame this has warranted a 1 star review as our team are always happy to help and advise.

Rated 5 out of 5 stars

Excellent product and quick delivery

Easy ordering experience, good tracking information on delivery and received on time and of good quality

24 February 2026
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Reply from Cover Your Wall

Thank you for your kind review. I am pleased to hear that you order arrived on time and as expected! We hope you choose us again in the future!

Rated 5 out of 5 stars

Quality wallpaper

Great , quick service, quality wallpaper
Will be using again in future

26 February 2026
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Reply from Cover Your Wall

Thank you for your kind review! We look forward to receiving your custom again in the future!

Rated 5 out of 5 stars

I rang up for some advice the lady on…

I rang up for some advice the lady on the phone was very helpful and polite I placed my order it arrived the next day excellent service

24 February 2026
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Reply from Cover Your Wall

Thank you for your kind review David, I am pleased you were happy with the service that you received and we hope you choose to use our business again in the future!

Best wishes
Marie

Rated 5 out of 5 stars

Great prices and superb delivery.

The website was very easy to navigate, the prices were really good, and the delivery was quick and well packed. Great experience, thank you.

29 January 2026
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Reply from Cover Your Wall

Hi Peter,

Thank you so much for your kind review! We are so pleased that you were happy with the experience and service you received!

Rated 5 out of 5 stars

Amazing product. Very happy

Fast delivery, the wallpaper
Has made a huge difference to my cold wall.
My room is much warmer, amazing product. Iam very happy 😊
The adhesive is super strong, happy I purchased the larger tub.

27 January 2026
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Reply from Cover Your Wall

Hi Diane,

Thank you for your kind review! I'm glad the product has helped keep things a little warmer for you!

Best wishes
Marie

Rated 5 out of 5 stars

Good service and delivery.

I have had several orders now from this company , the website was easy to use.
Although delivery cost has risen on this occasion the item was delivered the next day, will continue to use this company.

28 January 2026
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Reply from Cover Your Wall

Hi Keith,

Thank you so much for your kind review! We are so pleased to hear that you wish to continue using our company!

Best wishes
Marie

Rated 5 out of 5 stars

Great price, fast delivery

Great price, delivered quickly. All matching batch numbers and looks good on the wall. Thank you, would recommend.

29 January 2026
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Reply from Cover Your Wall

Thank you so much for your kind review! We hope you choose to use us again in the future!

Best wishes
Marie

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Postage was slow but was dealt with brilliantly.

29 December 2025
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Reply from Cover Your Wall

Hi James,

Thank you so much for your kind review! Apologies once again about the delay with your order, unfortunately with Christmas cut off dates it added a slight delay for you. We hope you choose to use us again!

Best wishes
Marie

Rated 5 out of 5 stars

Great website and good communication.

Great website and good communication.
Wallpaper arrived well packaged and boxed.

30 December 2025
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Reply from Cover Your Wall

Thank you for your kind review Jennifer! I am pleased to hear your order arrived as expected with you and we hope you choose to shop with us again soon!

Rated 5 out of 5 stars

Fantastic company to deal with.

Excellent company to deal with. Great prices, fast delivery. I have used before and will continue to do so as their customer service is really good. Do not hesitate to buy from this excellent on line shop.
Many thanks.😊

31 December 2025
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Reply from Cover Your Wall

Thank you for your kind review Naomi! We hope you choose to purchase from us again soon!

Rated 5 out of 5 stars

Excellent

Excellent, quick service. Great customer services

27 December 2025
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Reply from Cover Your Wall

Thank you for your kind review Chris!

Rated 3 out of 5 stars

Good...but

The delivery was very quick and good quality products, however the paste was found to be quite lumpy when opened the tub, looked like a lot of dried out material from the inside of the lid had fallen into the paste. Meant I had to keep using a knife to pick lumps out of the paste and off the wall during papering.

26 November 2025
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Reply from Cover Your Wall

Thank you for your review. I am sorry to hear that the paste did not arrive as expected. We do have a phone line and an email address that you can always reach out to us on if you ever have any issues or queries! I am pleased to hear that otherwise to this, the quality of the products were good and you were happy with the speed of our service.

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