Cover Your Wall Reviews 

742
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid delivery service, often noting that orders arrived quickly and efficiently. Many people appreciate the high quality of the products, including well-packaged items and effective materials. Reviewers consistently highlight the excellent value and competitive pricing, making purchases very reasonable. The overall service, including easy ordering, good communication, and efficient issue resolution, also receives strong commendation. However, some people mentioned dissatisfaction due to not receiving requested samples, which occasionally led them to purchase from other providers.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and efficient... See more

Product

Customers had positive experiences with the product, often praising its excellent quality and selection,... See more

Service

People report positive experiences with service, often describing it as brilliant and excellent to deal with.... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the very good and... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting the ease of use for items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied

Rated 5 out of 5 stars

I ordered online from Ireland. Items coming from U.K. so small customs charge. Despite this and a postage charge, pricing very reasonable compared to purchasing here in Ireland! My order was delivered... See more

Company replied

Rated 5 out of 5 stars

I was able to make a repeat purchase with ease. The items were sent together and faster than expected which was brilliant, resulting in them arriving 2 days later. I will continue to buy from this c... See more

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

742 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(742)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Received very quickly

Received very quickly, but unfortunately, the sample is so small it’s very difficult to see what it’s gonna look like on the wall

25 October 2024
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Reply from Cover Your Wall

Thank you for your kind review!

Rated 5 out of 5 stars

First time using cover your wall

First time using cover your wall, I managed to order everything I needed in one go & the order was swiftly dispatched.

27 September 2024
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Reply from Cover Your Wall

Thank you for your order Linda and your kind review! We are pleased to hear you received everything you needed!

Rated 5 out of 5 stars

Great service and rapid response!

Great service from the team and very prompt and efficient response time. Where applicable the response was rapid and exceeded expectations.

The products arrive well packaged and not damaged; just what I would expect

I would recommend this company

26 September 2024
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Reply from Cover Your Wall

Thank you for leaving us a kind review Ian! I'm glad we managed to get everything sorted out for you!

Rated 5 out of 5 stars

What an amazing company and helpful

I ordered a fair few rolls of paper and other bits. Unfortunately the delivery was messed up so I had a tradesman waiting but Marie stepped in sorted the issues out very promptly and even tracked my order for next day delivery and kept me in the loop. Didn’t argue or make stories just good old fashioned service to resolve. I am soo happy I have even offered to pay for part of the cost for the returns due to delays so that companies like this remain trading and everyone is happy and fair.
I would certainly use them again and being in the business they certainly going in the little black book of contacts. Thanks again!

2 October 2024
Unprompted review
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Reply from Cover Your Wall

Thank you for your kind review Al, I'm really glad that we managed to get everything sorted out for you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service sent for ten rolls of wallpaper and they came two days later.

27 August 2024
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Reply from Cover Your Wall

Thank you for taking time to review us! We are pleased you were happy with the service.

Rated 5 out of 5 stars

pleased with the products and…

Very pleased with the products and found advice
given by Cover your Wall most helpful. I ordered
on phone which was easy and prompt delivery
enabled us to get on with the work. Job done !
Delighted customer . Thanks .GJ

27 August 2024
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Reply from Cover Your Wall

Thank you for your review! I'm glad we could help to advise you and help you pick the right products for you!

Rated 5 out of 5 stars

Smooth experience

Smooth experience, from order to delivery. Packaging was good and the price was very decent. Will be buying again for sure

25 August 2024
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Reply from Cover Your Wall

Thank you for your kind review, I'm glad to hear that you were happy with the service and will be returning to us in the future!

Rated 5 out of 5 stars

A look of destination

I've been looking for something a little different from pattern wallpaper. Came across Cover Your Wall and found just what I was looking for. As my room has a dado rail a panel wallpaper will look impressive and fitting with the room. I ordered a free sample of three styles which all came as a panel and made it so much easier to measure. The price and service are brilliant and I will be recommending to family and friends.
Thank you Cover Your Walls I've finally found a wallpaper at great value and looks expensive.

28 July 2024
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Reply from Cover Your Wall

It's great to hear that you found what you were looking for! Thank you for your review.

Rated 2 out of 5 stars

I paid £6 for next day delivery but I…

I paid £6 for next day delivery but I didn’t get my goods till the day after

29 July 2024
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Reply from Cover Your Wall

I am sorry to hear that your order didn't arrive on time! There were unexpected delays with parcel force unfortunately. This is not the usual level of service we expect.

Rated 5 out of 5 stars

Easy transaction, like it should be.........

Good stock levels and good price on the items required. Fast free delivery with good communication by DPD. No issues at all. Very pleased with Cover Your Wall. Will use again and highly recommend.

28 July 2024
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Reply from Cover Your Wall

Thank you for your kind review! We hope to welcome you back in the future!

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