Cover My Reviews 

They took my payment and I haven't received any email or correspondence giving me my policy number and when you ring because you don't have a policy number they can't help.

Good reminder and all done with minimum effort on my part.

Easy to renew. Fortunately I have never had to use the cover

The young lady who called me was very efficient and explained everything to me clearly. I needed to renew my cover it was all very straightforward.

It was great to be able to get through to a human being, on the phone, and one who proved to be very helpful, to boot. I had all my queries answered efficiently and satisfactorily before deciding to purchase, with confidence.

Reknewed my cover today by phone and the service was excellent.

Didn't have to wait long for the call to be answered. Honored a cheaper quote that we found. Were polite, respectful and clear.

Great service, they called me to let me know my card had expired & renewed the policy there & then.
Jess was lovely, helpful & very friendly

Price was great and easy to do on line .....I am a bit of a dinosaur I managed.really nothing to be negative with

Quick and easy to renew very helpful staff thank you

I hadn't been informed that my policy was due. I just had an email telling me it had been renewed. I didn't want to renew it. I had another policy for a second car for which I had been informed in advance in June and could cancel in plenty of time.

I'm sure the cover is fine, thankfully never actually needed to use it.

However, as others have stated, no online functionality and no way to turn off the auto-renewal. If their emails go into your spam then you'll miss it and, like me, discover you've paid for a policy you don't need. No refund.

Seems a cynical policy designed to ensure exactly this kind of eventuality rather than anything to do with customer service or them wanting to speak to you. Policy cancelled and won't be back.

everything was good, polite helpful

Great service given over the years abd continuing to do so.

Unable to disable auto renewal so ended up having policy even though I wasn't sure i was going to renew it this year. There needs to be an option to turn off auto renewal as there is with other providers. So feel railroaded into having the policy

Never thought I ever break down but like they never say never but I did and I was recovered and on my back home with in the hour

Great price easy to use

Easy website and an excellent price with all options very clear

Wouldn't auto renew our details, said they had a call to give card details.. all ok ,no email to confirm anything as we were told ( today or tomorrow ) nothing received!had to call again today and get confirmation of cover for the breakdown and print out myself.would use again though.