Cover-More Travel Insurance Reviews 

While it was tedious to gather doctors reports and complete the paperwork process (totally understandable) Covermore were prompt to respond and approve our claim.

I am impressed with the speed, ease and professionalism that my claim was handled with.

I was impressed with their quick response and received my money back quickly. This was great because my flights cancelled before our trip so we had to pay extra flight and room in different city plus lost our money in hotel already booked. Great to get our money back with no fuss

We made a claim for a cruise we could not board, due to Cyclone Alfred threatening to impact our home on the day of departure. We submitted the claim, were notified the claim had been received and were informed our claim had been successful, within the stated ten days.
Highly recommend Cover-More for fast, efficient service.

There was a delay to processing the claim as it was sent to CBA even though the forms clearly said Bankwest.Obviously some one didn’t read it properly as we received an email requesting to send it all ag.

We've been insuring with CoverMore for a few years, and have never made a claim; until recently for cancelled flights and additional /unforeseen expenses occurred, as a result of the flight cancelation.

Submitting the online claim was easy and straightforward. The claim was reviewed as per timelines provided by CoverMore; and was approved without any fuss.

Just make sure you provide all the documentation required for CoverMore to assess your claim.

We are very happy with the service provided by CoverMore.

Absolutely terrible! I honestly don’t know how Cover More Insurance is still in business. The level of incompetence here is mind-blowing. I’ve had more problems with them than I’ve had with insurance companies from third-world countries! They have no clue how to handle claims, their customer service is a joke, and don’t even get me started on their confusing policies. If you want a company that treats you like a number and makes you want to pull your hair out, then Cover More is for you. Trust me, even insurance in a third-world country is 10 times better than this. Zero stars if I could give them that.”

⸻724001020979.

F.Mosca

I was injured on a recent trip and contacted emergency assistance who were extremely supportive. They followed up every couple of days to see how I was doing and provided valuable information on what documents, etc I would need to make a claim. I lodged an online claim via the Cover-More website which was very user friendly. The claims team were also helpful when I had a question about one of the documents requested. The outcome was determined within 10 days. Overall a positive experience.

I travel each year and always use Cover-more Travel Insurance. On the occaision of a claim I have found their on-line service to be fast and reliable. Just keep your paper work and submit it on your return. A very easy proposition if you have a scanner or pdf files.

We recently used Covermore Insurance for our travel coverage, and we couldn’t be more impressed with their service. The online process was quick and easy to navigate, and the coverage options were extensive, providing peace of mind throughout our trip. When illness struck us and we needed assistance, their customer support was prompt, friendly, and efficient. I felt well taken care of, knowing I was in good hands. We highly recommend Covermore to anyone seeking reliable, trustworthy travel insurance!

Cannot speak more highly of Covermore Travel Insurance. We had to cancel a cruise due to an unforseen medical episode. Once we placed our claim into Covermore it was immediately taken on board by them & we were kept informed the whole way through the investigation. Very professional and caring company. Well done Team Covermore & Thank you.

Cover more insurance was absolutely exceptional in help and support when we needed it, we had our flight delayed
and then cancelled which caused us the miss the departure of our Cruise from Sydney to NZ.
After consulting Cover more we made our own way to Auckland to embark the cruise
we had kept in touch with them and they were outstanding in help and support the claim was dealt with very quickly with great customer care,I always use cover more for insurance and will always use them.

We had to cancel our cruise because of an unexpected family member’s serious illness. CoverMore have definitely honoured our contract after a thorough review. Not unexpected when claiming any insurance. This was a very unexpected and costly cancellation and we are very relieved that we took out travel insurance
I’m happy to recommend CoverMore travel insurance.

I had my gold necklace snatched from my neck whilst oversea. I had a police report to verify this and was able to prove ownership. Covermore were prompt in covering my claim within their allotted time frame.

I recently took cover-more travel insurance for our Australia trip. I had a small incident and claim process was super easy, all online and hassle free.
Claim was accepted within in 10 days and resolution provided. The Claim manager was super helpful.
I would highly recommend it, gives a peace of mind and would buy again for our next trip. Thanks Cover-more team.

Claimed luggage delay, provided documents and claim was assessed and process in a timely manner.
Process was simple and easy.

I was recommended to use CoverMore by a friend who is a retired travel agent. So glad i did, as i needed to claim for lost flights, trains and accommodation due to snow closing an airport. They paid my claim without fuss and promptly, with Sam being both professional and polite. Don't risk traveling OS without insurance and based on my experience CoverMore was great. - PJ

Thank you. Incredibly Abonibale!.

Outstanding Support and Hassle-Free Claims Process!

During a recent trip overseas, my wife and I unexpectedly fell ill. Navigating healthcare in a foreign country can be stressful, but the cover-more made the entire experience seamless. From the moment we reached out for assistance, their support team was responsive, compassionate, and extremely helpful in guiding us through the process of accessing medical care.

Once we returned home, we were equally impressed with the claims process. Submitting our documents was straightforward, and our claim was processed quickly without any unnecessary delays or complications. It was a huge relief to know that we were covered when we needed it most.

We are incredibly grateful for the excellent service and peace of mind provided by our travel health insurance. This experience has reinforced our confidence in our coverage, and we wouldn’t hesitate to recommend covermore to others.

Brenton & Sharon 30 day trip to EU

Our bags were delayed after a long and gruelling trip from Australia to Croatia via the US. We were forced to buy some additional clothing to cope with the change in climate and also get some of life's essentials.

CoverMore accepted our claim for Delayed Luggage Expenses without question or delay. The online claims process was easy to navigate and a delight to use. Well done CoverMore