Cover4Rentals Reviews 

2,761
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,397 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, finding it significantly more affordable than options from rental companies. Many people appreciate the straightforward and easy-to-use website, which simplifies arranging cover and managing policies. The claims process is often described as simple, efficient, and quick, with many consumers reporting prompt settlements and good communication. However, some customers also noted occasional difficulties with website functionality, such as login problems, generic error messages, or issues on mobile devices. A few other people also felt that the claims form could be time-consuming to complete or sometimes required additional explanations or document submissions.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience, highlighting the simplicity and... See more

Price

Customers consistently note positive experiences with price, finding it very competitive and much cheaper... See more

Website

Reviewers mention positive feedback about the website, with many customers finding it easy to use, navigate,... See more

Claim

People report ambiguous experiences with claim processes, with many reviewers finding the online claim... See more

Service

Consumers find service to be positive, with many expressing satisfaction and recommending the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service so far, I made one small claim on a car rental last summer (small bumper scratch on a bumper full of scratches) I had photos of everything except that section of the bumper, was hit for... See more

Company replied

Rated 5 out of 5 stars

Easy and practical insurance for rental cars across Europe! Good customer service and they came through when I needed them for a rental car issue. I will keep going with this insurance for as long a... See more

Company replied

Rated 5 out of 5 stars

Great website, very easy to buy good value car hire excess insurance. I bought an annual policy - bit cheaper than buying for each holiday. But much cheaper than buying from the rental company. Ha... See more

Company replied

Rated 5 out of 5 stars

Having been very upset by Goldcar finding a tiny scratch on my hire car in Menorca and sending me a bill of £191 I was not hopeful of getting my claim settled. How wrong I was, yes the on line for... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Cover4Rentals

Written by the company

After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.

We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.


Contact info

Rental Car Excess Insurance

Car rental made fairer and more affordable with Cover4Rentals

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

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4.7

All reviews

(2,761)

2,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great cover and competitive price.

A very easy to use website and an extremely competitive price for the cover offered.

30 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Richard,

We're so pleased you found our website easy to use and that our cover offered excellent value. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Great service

Great service. Was easy and simple using the website and providing details of the excess I needed to claim. They asked a few extra questions to confirm things and then sent me an email saying it had been accepted, which I expected it too, as this is why I took out the insurance. Will be using them again on my next holiday, and hopefully next time wont need to make any claims. One improvement would be a way to message direct inside the claim rather than having to use the main website contact form, as I had to explain something but there was no way to do it, other than that contact form. Anyway thanks for the great service overall.

25 June 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Adam,

We’re really pleased to hear you found the claims process straightforward and easy to follow, and that everything was settled promptly once the additional information had been provided. Delivering a fair and efficient claims experience is exactly what we aim for.

We also appreciate your feedback regarding communication within the claim journey.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent customer service

Very easy to arrange cover for a rental car,
I needed to extend the hire period and Molly was super helpful and I was able to arrange cover for the extra days. Many thanks

26 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We’re really pleased to hear you found arranging your cover straightforward and that Molly was able to help you quickly with extending your hire period.

Kind regards,

Anna

Rated 5 out of 5 stars

Highly recommended

I have been insuring my car hire excess cover with Cover4Rentals for the past 3 years and have never had cause to claim. Unfortunately, this year I had to make a claim and the process was easy to follow and reimbursement was made within a week.
Highly recommended .

26 June 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Salvatore,

We’re really pleased to hear that after three years with Cover4Rentals, your first claim experience was straightforward and easy to manage. It’s great to know your reimbursement was processed within a week and that we were able to deliver when you needed us most.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to navigate site and insurance…

Easy to navigate site and insurance that covered wheels and windscreen etc. Will use again.

28 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Dom,

We're so pleased you found Eversure easy to navigate and that our insurance covered what you needed. We look forward to assisting you again in the future!

Kind regards,

Anna

Rated 5 out of 5 stars

The website is very easy to navigate

The website is very easy to navigate. The price was excellent in my opinionWhat more could one ask for.

29 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Peter,

We're happy to hear that you found our website easy to navigate and that you considered the price excellent. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Short term excess insurance for car hire in Italy

Reasonable premium for excess insurance cover for a few days' car hire in Italy.
Excellent service in managing and paying a claim arising during the hire period.
Will have no hesitation in using this company again.

16 June 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Richard,

We're so glad to hear that our excess insurance provided excellent value for your car hire in Italy and that our claims service was efficient. We appreciate your positive feedback and look forward to assisting you again!

Kind regards,

Anna

Rated 5 out of 5 stars

Great Service

Great Service! - unfortunately we had to make a claim against our Cover4Rentals for the first time recently after a trip to Greece and we all know that the true measure of an insurance company is the claims and payment process. The process of entering the details online was pretty simple and C4C advised me that it would be reviewed within 30 days - but they actually did it and made payment inside 2 weeks. Great service thank you!

15 June 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Nigel,

We’re really pleased to hear that, when you needed to make a claim for the first time, the process was straightforward and your reimbursement was made much sooner than expected. We know the true measure of any insurance policy is how it performs at claim stage, so it’s especially rewarding to hear we delivered when it mattered most.

Kind regards,

Anna

Rated 4 out of 5 stars

Had a bit if trouble uploading card…

Had a bit if trouble uploading card statement was not asked for it on during process. I know I am not tech savvy but could have been a bit clearer. Other than that very good service via email and I got there in the end would definitely recommend this company and gave done so already. Many thanks.

9 April 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Gary,

We’re pleased to hear our team was able to help and that your claim was successfully resolved in the end. We appreciate your comments regarding the card statement requirement and understand that this could have been clearer during the process. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick

Quick, easy, and good value

26 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Kenneth,

We're delighted to hear that you found our service to be quick, easy, and of good value. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Very well constructed and easy to…

Very well constructed and easy to navigate site

25 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We're happy to hear that our website was well-constructed and easy for you to navigate. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy

Easy, clear and quick

26 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Fred,

We're happy to hear that you found Cover4Rentals easy, clear, and quick. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy to get cover at a…

Quick and easy to get cover at a sensible price.

26 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi JB,

We're pleased to hear you found it quick and easy to get cover with Cover4Rentals, and that you were happy with the price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 1 out of 5 stars

i contacted you to ask if i currently…

i contacted you to ask if i currently had cover for ibsurance excess i had no response

24 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Christopher,

Thank you for taking the time to leave a review. I’m sorry to hear of your experience.

Please accept our apologies for the delay in getting back to you -we are currently experiencing a high volume of enquiries.

I can confirm that one of our agents has now responded to your email.

If there’s anything further we can assist with, please don’t hesitate to let us know.

Kind regards,

Chloe

Rated 4 out of 5 stars

Effective customer service

Website was clear and easy to use.
Good customer service - A technical issue with my quoted renewal price was quickly resolved over the telephone by one of their agents.

15 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Derek,

We’re really pleased to hear you found the website clear and easy to use. It’s also great to know our customer service team was able to quickly resolve the issue with your renewal quote and get everything sorted for you.

Kind regards,

Anna

Rated 5 out of 5 stars

Very accessible and easy to use

Very accessible and easy to use . Basic essential information only required
Chosen as a recommended provider

24 June 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Joe,

We're delighted to hear that you found the Cover4Rentals website accessible and easy to use, with only essential information required.

Kind regards,

Anna

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