I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack was outstanding friendly and very…
Jack was outstanding friendly and very professional. All my concerns were taken care of. No issues whatsoever.
27 November 2025
Reply from Courtcasefinder
Hello Rinaldo,
Thank you so much for your excellent 5-star review. We’re delighted to hear that Jack provided outstanding, friendly, and professional service. It’s wonderful to know that all your concerns were fully addressed and that your experience was smooth and issue-free.
We’ll be sure to share your kind words with Jack and the team. Feedback like yours truly motivates us to continue delivering exceptional service.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
customer service was outstanding
customer service was outstanding, super fast reponse. Thankyou
25 November 2025
Reply from Courtcasefinder
Hello Leslie,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our customer service outstanding and our response time super fast. Your appreciation truly means a lot to us.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Zirehia,
Thank you for the 5-star review! We’re glad to hear that our team was able to help you cancel your subscription quickly and resolve your issue without any hassle. Your feedback means a lot to us.
If you ever need assistance again, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Kimborughly,
Thank you for taking the time to share your feedback. We are sorry to hear that you found the experience not user-friendly.
Upon checking, we can confirm that your account has already been cancelled by one of our agents. If you have any further questions or need additional assistance, please feel free to reach out. We’re here to help.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Did not find the info I needed
17 November 2025
Reply from Courtcasefinder
Hi Linda,
We appreciate you taking the time to share your experience. "I apologize if your search did not yield the needed result. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control. Please feel free to reach out—our team is always here to help guide you.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very friendly helpful an understanding
Very friendly helpful an understanding. Explained my situation and customer service actually listened well an seemed to understand. An took care of all concerns in a very positive kind manner.
16 November 2025
Reply from Courtcasefinder
Hi Kim,
Thank you for sharing your experience! We’re so glad to hear that our team was friendly, understanding, and attentive to your concerns. It’s wonderful to know we were able to address everything in a positive and kind manner. If you need any further assistance, we’re always here to help.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Dexter was AMAZING!!!
Dexter my customer service rep was A1, but the report was not accurate at all. I tested it on myself before my real search and found no results when I know there are records of my background. Very disappointing!
15 November 2025
Reply from Courtcasefinder
Hello Jhanelle,
Thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear that Dexter provided exceptional service—your recognition means a great deal.
We’re sorry to learn that you were disappointed with the accuracy of the report. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We would be happy to review this further to ensure everything is functioning properly.
If you need any additional assistance or would like us to look into this in more detail, please don’t hesitate to contact us—we’re here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Suzette,
Thank you for your 5-star review. We’re delighted to hear that you found our service very easy, helpful, and quick. Your positive feedback is truly appreciated.
If you need any further assistance, please feel free to contact us—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Pretty good service
13 November 2025
Reply from Courtcasefinder
Hello Mark,
Thank you for your 5-star review. We’re pleased to hear that you found our service to be satisfactory. Your feedback is greatly appreciated.
If you require any further assistance, please do not hesitate to reach out—we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Satisfied Customer
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the additional services which was offered, but they were very knowledgeable in their expertise and field of work. Thank you.
14 November 2025
Reply from Courtcasefinder
Hello Kristine,
Thank you for your 5-star review. We are delighted to hear that Jomarie and Helen provided you with excellent customer service and were able to assist with your account cancellation. Your kind recognition of their knowledge and professionalism is greatly appreciated.
Should you need any further assistance in the future, please do not hesitate to contact us. We are always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Excellence!
Talk to customer service about charging me 15 dollars for premium service that didn’t produce anything more than the 1 dollar for 7 days. She was kind, polite, and was able to give me a one time courtesy refund!
12 November 2025
Reply from Courtcasefinder
Hello Curtis,
Thank you so much for the 5-star review! We’re happy to hear that our customer service team provided you with a kind and helpful experience, and that your concern was resolved with a one-time courtesy refund. We truly appreciate your feedback and are glad we could make things right.
If you need any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Andrea,
Thank you for your 5-star review! We’re so glad to hear that our team was able to resolve your concern and provide the support you needed.
If you ever need any assistance in the future, please don’t hesitate to reach out — we’re always happy to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Quick resolution
The agent I spoke with was pleasant, professional, and handled my issue promptly.
10 November 2025
Reply from Courtcasefinder
Hello Deborah,
Thank you for your 5-star review! We’re delighted to hear that our agent provided a pleasant, professional experience and resolved your issue quickly. Your feedback means a lot to us!
If there’s ever anything else we can help with, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Answers customer concerns and dealt…
Answers customer concerns and dealt made sure customer was please.
9 November 2025
Reply from Courtcasefinder
Hi Andrea,
Thank you for your feedback! We’re glad to know our team was attentive to your concerns and made sure you were pleased with the outcome. Providing caring and thorough support is always our goal. If you need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very professional in answering my…
Very professional in answering my questions and quickly taking care of my concerns.Mary was the Customer Care Agent who assisted me and she was very knowledgeable and helpful.
8 November 2025
Reply from Courtcasefinder
Hello Lidia,
Thank you for sharing your 5-star review! We’re delighted to hear that Mary provided you with professional, knowledgeable, and efficient support. Your kind words will certainly be shared with her and the rest of our team — feedback like yours motivates us to continue delivering exceptional service.
If you need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The person I was talking to on the…
The person I was talking to on the phone was very kind and understanding!
8 November 2025
Reply from Courtcasefinder
Hello Karla,
Thank you for your wonderful 5-star review! We’re delighted to hear that our team member provided you with kind and understanding support over the phone. Delivering compassionate and attentive service is something we truly value.
If you ever need any further assistance, please don’t hesitate to get in touch — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great customer service
Great customer service. Very solution-oriented and explained the whole process.
8 November 2025
Reply from Courtcasefinder
Hello Ashley,
Thank you for taking the time to share your 5-star review. We truly appreciate your kind words about our customer service and are delighted to hear that you found our team solution-oriented and clear in explaining the entire process.
Should you need any further assistance or have additional questions, please don’t hesitate to contact us — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Your representative was polite
Your representative was polite, friendly and resolved my issue in a speedy manner.
1 November 2025
Reply from Courtcasefinder
Hello John,
Thank you for taking the time to share your feedback and for rating us 4 stars. We’re very pleased to hear that our representative was polite, friendly, and able to resolve your issue promptly. Providing efficient and courteous service is always our goal, and we’re glad your experience reflected that.
If you have any other questions or need further assistance, we're always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Managed to obtain information quickly.
31 October 2025
Reply from Courtcasefinder
Hi Phillip,
Thank you for your feedback. We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I had a very positive experience with…
I had a very positive experience with Courtcasefinder. The representative I spoke with was professional, efficient, calm, and patient. She was also a fantastic listener and truly understanding. Despite all the technology, it’s still real people who make the biggest difference—and she absolutely did. I was genuinely satisfied with the support I received.
30 October 2025
Reply from Courtcasefinder
Hello Robin,
Thank you for taking the time to share your wonderful 5-star review. We’re delighted to hear that you had such a positive experience with CourtCaseFinder and that our representative provided professional, efficient, and compassionate support. We couldn’t agree more — it’s our people who make the biggest difference, and your kind words mean a great deal to our team.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your trust in CourtCaseFinder.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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