I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Managed to obtain information quickly.
31 October 2025
Reply from Courtcasefinder
Hi Phillip,
Thank you for your feedback. We're happy you found the information you needed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I had a very positive experience with…
I had a very positive experience with Courtcasefinder. The representative I spoke with was professional, efficient, calm, and patient. She was also a fantastic listener and truly understanding. Despite all the technology, it’s still real people who make the biggest difference—and she absolutely did. I was genuinely satisfied with the support I received.
30 October 2025
Reply from Courtcasefinder
Hello Robin,
Thank you for taking the time to share your wonderful 5-star review. We’re delighted to hear that you had such a positive experience with CourtCaseFinder and that our representative provided professional, efficient, and compassionate support. We couldn’t agree more — it’s our people who make the biggest difference, and your kind words mean a great deal to our team.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your trust in CourtCaseFinder.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Was unable to find requested…
Was unable to find requested information The site kept hyping my last name
28 October 2025
Reply from Courtcasefinder
Hi Wayne,
We’re sorry to hear that you weren’t able to find the information you were looking for. Please know that our site sources data from publicly available records, which can sometimes be limited or incomplete depending on state and local restrictions. We’d be happy to take a closer look and assist you further — please reach out to our support team so we can help resolve this for you.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got basically no information and then…
Got basically no information and then they wanted $15 more for additional information.
26 October 2025
Reply from Courtcasefinder
Hi Lisa,
We're sorry you were dissatisfied with the report you received. We would love to help get the information you need at no additional cost. Please give us a call or send an email to askcourtcasefinder@courtcasefinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Paige,
Thank you for your 5-star review! We’re so pleased to hear that you found us easy to work with. Providing a smooth and hassle-free experience is always our goal.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Lovely was lovely
Lovely was my customer service representative and she was amazing! She resolved my issue quickly and was so kind.
23 October 2025
Reply from Courtcasefinder
Hello Kellen,
Thank you so much for your 5-star review! We’re thrilled to hear that Lovely provided such amazing service and was able to resolve your issue quickly. We’ll be sure to share your kind words with her — feedback like yours truly makes our team’s day!
If you ever need further assistance, please don’t hesitate to reach out. We’re always happy to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The customer service was quick and very…
The customer service was quick and very responsive to my needs. Thanks!
23 October 2025
Reply from Courtcasefinder
Hello Alan,
Thank you so much for your 5-star review! We’re so glad to hear that our customer service team was quick and responsive to your needs. Your satisfaction is our top priority, and we truly appreciate your kind feedback.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I just went through a bad break up
I just went through a bad break up, and didn’t realize I didn’t cancel the subscription before I was charged. The wonderful woman, Joy, that works for your customer service, sympathized with my situation and was able to refund me.
21 October 2025
Reply from Courtcasefinder
Hi Shannon,
Thank you for sharing your experience! We’re so glad Joy was able to assist you with care and understanding during a difficult time. Our team always strives to provide compassionate and efficient support, and it’s wonderful to know Joy made things a little easier for you. Please don’t hesitate to reach out if there’s ever anything else we can do to help.
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Ken,
Thank you for your feedback! We’re glad to hear your issue was resolved quickly. If you need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Sincerely,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
This is a complete scam
This is a complete scam. Don't even think about wasting your money on trying this. It is years and years out of date, complete waste of money.\nLike I said , it's just a scam....
17 October 2025
Unprompted review
Reply from Courtcasefinder
Hello Ethan,
We’re sorry to hear you had such a frustrating experience, and we appreciate you sharing your feedback.
Rest assured that your account has been canceled and refunded the full subscription amount of $24.99, so no further charges will occur. While we aim to provide accurate and up-to-date information, we understand your concerns and will use your feedback to continue improving our service.
If you have any further questions or need additional support, please don’t hesitate to reach out directly.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Cheryltoria,
Thank you for the 5-star review! We're so glad to hear he was able to help you quickly and effectively. We'll be sure to pass along your kind words to him.
Thanks again for your support — we're always here if you need anything!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Sheila,
Thank you for your review.
We’re sorry we couldn’t find any results for your search. We understand this can be frustrating. Kindly note that we gather data from public sources like courthouses, white pages, vital records, and social networks. While we do our best to ensure accuracy, public records can vary and may contain some inaccuracies.
We’ve checked and can confirm that your account is active. Please let us know how you'd like to proceed or if there's anything we can do to support you moving forward.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
It was great service just needed for…
It was great service just needed for short time
Ty
18 October 2025
Reply from Courtcasefinder
Hello Michael,
Thank you very much for your 5-star review. We're pleased to know that our service met your needs, even for a short period. Your feedback is greatly appreciated, and we remain at your service should you require any assistance in the future.
Thank you again for choosing us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Fast courteous service
18 October 2025
Reply from Courtcasefinder
Hello Rusty,
Thank you so much for the 5-star review! We’re thrilled to hear that you were pleased with our fast and courteous service. Providing timely, respectful, and reliable support is something we take great pride in, and it's wonderful to know that came through in your experience. If there's ever anything more we can do for you, please don’t hesitate to reach out. We're always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Nelyda,
Thank you so much for your kind review! We're really glad to hear you had a great experience with Courtcasefinder. It means a lot to us that you took the time to share your feedback. If you ever need anything else, we're always here to help!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Genesis,
Thank you for your feedback! We’re delighted to hear that our representative was able to assist you with your request. Your kind words mean a lot, and we’re glad you had a positive experience with our team. If you need further assistance, we're here to help!
Best,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Sunanda,
Thank you for the 5-star review! We’re so glad to hear you were happy with our customer service. Providing a great experience is always our goal, and your feedback means a lot to us.
If you ever need further assistance, we're just a message away!
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great representative
Great representative. Service provided in website search not the greatest.
12 October 2025
Reply from Courtcasefinder
Hi Iveth,
Thank you so much for the 5-star rating! We're thrilled to hear our representative provided great service — we'll be sure to pass along your kind words.
We also appreciate your honest feedback about the website search experience. We're always working to improve, and insights like yours are incredibly helpful. Also, I've reviewed your account and can confirm that it has been canceled and a refund of $24.99 has been processed. Please expect the funds to reflect in 3 to 5 business days.
If there's anything else we can do to assist you or if you need help finding something specific, please don’t hesitate to reach out — we're here to help!
Thanks again for your support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer Service Rep
The gentleman that I spoke to initially tried to say he didn’t see an email from me on Oct 1st. I told him I have 4 emails and a response from your business and I responded an 5th time and gave all information requested. I eventually was able to get refunded but it seemed like he was bothered that I insisted on the cancellation.
8 October 2025
Reply from Courtcasefinder
Hello Andrea,
Thank you for your feedback. While we're glad to hear your issue was ultimately resolved and a refund was issued, we regret that your initial experience with our support did not meet expectations.
Please know that your concerns have been noted and shared with our team so we can continue to improve the clarity and consistency of our service.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled and refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Awesome customer service
I got in contact with the customer service representative and he clearly understood my situation and helped me out efficiently. I want to really appreciate his time and comprehension.
6 October 2025
Reply from Courtcasefinder
Hi Sabina,
Thank you for your kind words. We're pleased that you were satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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