I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Courtcasefinder
Hello Nancy,
Thank you very much for your 5-star review. We are delighted to hear that our team was attentive and provided you with helpful search options. Your feedback is truly appreciated and motivates us to continue delivering high-quality service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Awesome and friendly customer service…
Awesome and friendly customer service representative. Was able to resolve my problem with a one call resolution. Took my concern and was able to solve it.
21 January 2026
Reply from Courtcasefinder
Hi Clarence,
Thank you for this excellent review. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Check your Website before charging for…
Check your Website before charging for a subscription that your customers cancelled?
19 January 2026
Reply from Courtcasefinder
Hi Stephanie,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://courtcasefinder.com/terms.
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you, Dexter!
I was very lucky to have wonderful "Dexter" assist me today. He has a such a delightful personality and was very professional helping me with my request today. Dexter is well-trained, efficient, and a very effective listener. Best customer service I have received in a while. Thank you!
19 January 2026
Reply from Courtcasefinder
Hi Cecilia,
Wow, this is such a lovely review! Thank you so much for taking the time to let us know how happy you were with how Dexter assisted you. We'll be sure to let him know about your feedback; this will definitely make his day. Have a great one!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi, BA! Thank you for your wonderful feedback! Glad to know your issues were resolved. We'll forward your feedback to the agent who helped you out. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Maureen,
Thank you for taking the time to leave us a 5-star review. We are pleased to hear that our assistant was courteous, polite, and knowledgeable. Your feedback is greatly appreciated.
Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Jill,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you experienced excellent customer service.
Your feedback is greatly appreciated and motivates us to continue delivering a high standard of service. Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
She was very easy to talk to
She was very easy to talk to, very knowledgeable, wonderful phone manners.
12 January 2026
Reply from Courtcasefinder
Hello Sandra,
Thank you for your kind feedback. We’re pleased to hear that our representative was knowledgeable, easy to speak with, and demonstrated excellent phone etiquette. We appreciate you taking the time to share your experience.
Best,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The operator was knowledgeable and…
The operator was knowledgeable and courteous and professional
11 January 2026
Reply from Courtcasefinder
Hi John,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer support was great
Customer support was great. But we site lied. Did not give me anything that wasent public access. It's a lie
9 January 2026
Reply from Courtcasefinder
Hello Learoy,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our customer support helpful, and we appreciate your acknowledging their efforts.
We’re sorry to learn about your disappointment regarding the information provided on our website. This is certainly not the experience we aim to deliver. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If there’s anything specific you’re still trying to find, please feel free to reach out—we’d be more than happy to assist.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got what I needed and very easy to use!
8 January 2026
Reply from Courtcasefinder
Hi Lisa,
We're happy you found what you were looking for. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
No way to cancel subscription online
No way to cancel subscription online. thats a tactic used to get money out of people. Literally lies and says it has a cancel subscription button but there isnt one in their website. They will keep charging you if u dont call them and cancel it.
20 December 2025
Reply from Courtcasefinder
Hi LaNeka,
I'm sorry you found it hard to cancel. You can cancel your CourtCaseFinder subscription anytime by using our support form or calling (833) 461-1153. The support form can be found under "My Account" > Contact Us. Once you choose "Account Cancellation", and submit your request, your account will automatically be canceled.
Rest assured we will do our best to improve our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Catherine,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Maria is an angel.
Honest. Compassionate.
Maria is the kind of soul that someone trafficked and tortured is grateful to have on the other side of the phone call.
Thank you, Maria. Wishing you goodness. God bless you!🌟
3 January 2026
Reply from Courtcasefinder
Hello Michelle,
Thank you so much for your heartfelt and thoughtful review. Your kind words mean a great deal to us.
We are truly grateful to hear that Maria was able to support you with honesty, compassion, and care. She takes great pride in helping others, and your message will be shared with her—it will undoubtedly mean a lot.
Thank you again for taking the time to share your experience and for your generous wishes. We wish you all the very best as well.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
It dont got that much accessible…
It dont got that much accessible info.even after you paid.
28 December 2025
Reply from Courtcasefinder
Hello Dave,
Thank you for sharing your feedback. We’re sorry to hear that the information available did not meet your expectations.
Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If there’s anything specific you’re still trying to find, please feel free to reach out—we’d be more than happy to assist.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Would recommend!
The initial use of the service was very straightforward and helpful, opting out of auto renewal ended up being less explicit than I’d hoped but the customer service follow up resolved the issue expediently. Would recommend!
30 December 2025
Reply from Courtcasefinder
Hello Victor,
Thank you for your 5-star review and for your recommendation! We’re pleased to hear that you found the service straightforward and helpful.
We also appreciate your feedback regarding the auto-renewal clarity. We’re glad our customer service team was able to resolve the issue quickly, and your comments help us continue improving transparency and the overall experience.
Thank you again for your support and recommendation — it truly means a lot to us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
good service
30 December 2025
Reply from Courtcasefinder
Hello Dean,
Thank you for the 5-star review! We’re glad to hear you were happy with our service.
We appreciate your support and hope to assist you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Virginia,
Thank you for your kind review and for rating us 5 stars! We’re delighted to hear that you had an excellent experience with our service.
Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Not Dependable Info and Lack of info
I used it to look up my daughter and myself and the information for me was wrong and not all there as well as misinformation and I couldn’t find anything about my daughter which is not true as well.
28 December 2025
Reply from Courtcasefinder
Dear Wendy,
Thank you for taking the time to share your feedback. We regret to learn that your experience did not meet your expectations and understand your concerns regarding incomplete or inaccurate information.
Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
Nonetheless, we would also like to confirm that your account has already been fully refunded by one of our support agents. Please allow 3–5 business days for the refund to be processed and reflected in your original payment method.
We appreciate you bringing this matter to our attention. Your feedback is valuable and helps us continue improving our services.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Wasn't even the person I was looking for
22 December 2025
Reply from Courtcasefinder
Hello Shannon,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription for $24.99. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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