I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.1
Great
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your representative was very friendly
Your representative was very friendly, professional, and help me with every question I had. I would recommend him highly.
20 February 2026
Reply from Courtcasefinder
Hello Sarkis,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that our representative was friendly, professional, and able to assist you with all of your questions. Providing clear, supportive, and knowledgeable service is something we strive for, and it’s rewarding to know this was reflected in your experience.
We truly appreciate your recommendation and your kind words. Your feedback means a great deal to our team.
Thank you again for taking the time to share your experience.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Found what I was looking in minutes
Found what I was looking in minutes. Very easy to use
18 February 2026
Reply from Courtcasefinder
Hello Elizabeth,
Thank you so much for your 5-star review!
We’re thrilled to hear that you found what you were looking for within minutes and that you found our platform very easy to use. Creating a fast and user-friendly experience is exactly what we aim for, so your feedback truly means a lot to us.
We appreciate your support and look forward to helping you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The experience was helpful and quick…
The experience was helpful and quick and easy .
18 February 2026
Reply from Courtcasefinder
Hello Destiny,
Thank you very much for your 4-star review and for sharing your experience.
We’re delighted to hear that you found the process helpful, quick, and easy. Providing a smooth and efficient experience is very important to us, so your feedback is greatly appreciated.
If there is anything we can do to make your next experience even better, please don’t hesitate to let us know. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I couldn’t find what I was looking for
I couldn’t find what I was looking for. But support was helpful.
18 February 2026
Reply from Courtcasefinder
Hello Connie,
Thank you for taking the time to share your feedback and for awarding us 3 stars. We truly appreciate your review.
We are sorry to hear that you were unable to find what you were looking for. However, we are pleased to know that our support team was able to assist you in a helpful manner.
Your feedback is very important to us, as it helps us identify areas where we can improve. If there is anything further we can do to help you find the information or service you need, please do not hesitate to contact us again. We would be more than happy to assist.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Angela,
Thank you very much for your 5-star review. We sincerely appreciate your kind feedback. We are delighted to hear that you found our service helpful and kind.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Good vibes!
It was good to actually speak with a real person. The person was very helpful and friendly.
14 February 2026
Reply from Courtcasefinder
Hello Hosea,
Thank you very much for your 5-star review and for sharing your positive experience.
We are delighted to hear that you appreciated speaking with a member of our team directly. Providing personal, friendly, and helpful support is something we truly value, and it is wonderful to know that this made a difference for you.
Your kind words mean a great deal to us. Should you need any further assistance, we are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The customer service was great!
The customer service was great!! That's the only reason I give it 5 stars.
12 February 2026
Reply from Courtcasefinder
Hello Cynthia,
Thank you very much for your 5-star review.
We’re delighted to hear that you had a great experience with our customer service team. Your kind words truly mean a lot to us, and we will be sure to share your feedback with the team.
We also appreciate your honesty and understand that there may be other areas where we can continue to improve. If there is anything further you would like to share, we would be very grateful for your input.
Thank you again for your support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Christine,
Thank you for taking the time to share your feedback.
We are sorry to learn that you did not find what you were looking for. Providing a helpful and satisfactory experience is very important to us, and we regret that we did not meet your expectations on this occasion.
Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
Thank you again for your review.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I appreciate that my case was handled…
I appreciate that my case was handled in a very quick and professional manner. Thank you.
Tawna Ayers
10 February 2026
Reply from Courtcasefinder
Hi Tawna,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very very polite and quick
Very very polite and quick. Excellent result for me on all questions answered by operator.
Thank you again
10 February 2026
Reply from Courtcasefinder
Hello Betty,
Thank you very much for your 5-star review and kind words. We’re pleased to hear that our representative was very polite, responsive, and able to answer all of your questions to your satisfaction.
Providing prompt and excellent customer support is very important to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
User friendly
It was easy to use and provided all the information I needed and then some. Customer serves was also great.
7 February 2026
Reply from Courtcasefinder
Hi Cheri,
Thank you for taking the time to give us a review. We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Good Customer Service
Great, awesome customer service, helpful, reliable, trustworthy.
8 February 2026
Reply from Courtcasefinder
Hello Ywar,
Thank you very much for taking the time to leave us a 5-star review. We sincerely appreciate your kind feedback regarding our customer service. Providing helpful, reliable, and trustworthy support to our customers is always our priority, and we are pleased to hear that your experience reflected this.
Thank you for choosing us. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I’m surprised how quickly and…
I’m surprised how quickly and efficiently my problem was solved! Only took a couple minutes…thanks!
7 February 2026
Reply from Courtcasefinder
Hi Susan,
Thank you for your feedback. We're happy you're pleased with the prompt assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The customer service rep was really…
The customer service rep was really nice when I had a problem and didn’t get my stuff sent. Thank you.
4 February 2026
Reply from Courtcasefinder
Hi Martha,
Thank you for sharing your experience with the community and us. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michelle,
Thank you very much for taking the time to leave us a 5-star review. We’re delighted to hear that our agent was helpful and professional, and your kind feedback is truly appreciated.
If you require any further assistance, please do not hesitate to contact us — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Katie,
Thank you for taking the time to share your feedback and for the 5-star rating. We truly appreciate your support. If you need any further assistance, please feel free to contact us.
Sincerely,
Meliza
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Refund
I accidentally forgot to cancel my substitution and I didn’t even use it and still was not offered a refund.
31 January 2026
Reply from Courtcasefinder
Hello Kaila,
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and understand your concerns regarding the refund.
Please note that your account has already been cancelled by one of our support agents to prevent any future renewals. As outlined in our terms and conditions, substitutions renew automatically unless cancelled prior to the renewal date; therefore, a refund could not be issued in this case.
We appreciate your feedback and will take it into consideration as we continue to improve how clearly we communicate our subscription and cancellation process. Should you have any further questions, please do not hesitate to contact our customer support team.
Thank you for your feedback. We value all comments as they help us enhance the experience for our customers.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michael,
Thank you for taking the time to leave us a 5-star review. We’re pleased to hear that you found our service easy to use and that our team was easy to communicate with. Providing clear, professional, and approachable support is very important to us, and we truly appreciate your feedback.
Thank you for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Listened and promptly took care of my…
Listened and promptly took care of my request to confirm cancellation and send confirmation of action.
28 January 2026
Reply from Courtcasefinder
Hello Gloria,
Thank you very much for your 5-star review and for taking the time to share your experience. We’re pleased to hear that your request was listened to and handled promptly, and that the cancellation and confirmation were completed to your satisfaction.
Providing clear and efficient support is very important to us, and we truly appreciate your feedback.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
GENUINE HELPFUL EXPLAINATIONS
SHE WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF THIS SITE AND ANSWERING MY QUESTIONS.
28 January 2026
Reply from Courtcasefinder
Hello, Elise!
We appreciate the time you took to leave us a 5-star rating! We're so happy to hear that our agent was able to assist you. We hope that you can also share your experience with others and recommend our site. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.