Course Gate Reviews 

319
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online learning modules are engaging, highly informative, and remarkably easy to follow from the comfort of home while managing their own schedules. Many individuals also deeply appreciate the dedicated support staff who provide prompt, friendly, and effective assistance whenever technical or account questions arise. However, some people mentioned occasional frustrating technical issues regarding web navigation, slow loading errors, and encountering somewhat outdated course materials. Some reviewers were not happy with the complete absence of video tutorials, interactive multimedia features, or practical hands-on elements in certain specific study modules.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate,... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Customer service

Users describe positive interactions with customer service, praising efficient online chat support and... See more

Product

Reviewers highlight positive aspects of product, noting that the content is detailed, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

I have completed 6 courses with CourseGate, i had a slight issue where i had purchased a certificate twice, i asked instead of giving me a refund could this be kept on the system and the next course i... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(319)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good course

Good course. Provided lots of basic information. Few spelling mistakes and the final exam kept resetting my answers so just be careful with that.

13 November 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Stephen,

Thank you for your feedback. We’re glad you found the course helpful.
We sincerely apologise for the spelling mistakes and the exam resetting issue you experienced. Your feedback is important to us, and we’ll work to address these points to improve the learning experience.
If you ever need any assistance or decide to take another course, we’re always here to help.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Extremely helpful

I have completed 6 courses with CourseGate, i had a slight issue where i had purchased a certificate twice, i asked instead of giving me a refund could this be kept on the system and the next course i complete is automatically paid for... Matthew was extremely helpful with this and emailed me over what i was entitled to. I have now enrolled in another 2 courses and have plans to enrol and complete many more

6 November 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Lauren,

Thank you for sharing your experience! We’re delighted that Matthew was able to assist you promptly. It’s fantastic that you’ve completed multiple courses and are planning to continue learning with us. We look forward to supporting you on your upcoming courses.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Really enjoyed the course

Really enjoyed the course. Very easy to complete. Thank you.

31 October 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear M E,

Thank you for your kind words. We’re glad the course was easy to complete and enjoyable. Your feedback is very much appreciated as we continue to improve our courses.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Nice and easy to follow the modules…

Nice and easy to follow the modules until mock and final exam. Helpful and ready to receive my certificate.

13 October 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Artur,

Thank you for your feedback. We’re delighted you found the course modules easy to follow. We appreciate your kind review and look forward to assisting you again in the future.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

very good customer support provided

very good customer support provided, was very helpful with the student id issues I was having and easy access to a lot of courses as well

22 October 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Ant,

Thank you for your kind review. We’re pleased our customer support team could assist with your student ID issue. We aim to make accessing our courses as easy as possible, and we’re glad you found our support helpful. Thank you for choosing Course Gate, and please let us know if you need any further assistance.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very good course and informative

Very good course and informative

3 October 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Jordan,

Thank you for your feedback. We’re glad to hear you found the course informative. Our team works hard to deliver high-quality content, so it’s great to know we met your expectations. We appreciate your support and thank you for studying with Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Experience and helpful

Excellent course very informative

23 September 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Mr McGrath,

Thank you for your kind words. We’re delighted to hear that you found the course excellent and informative. Providing quality courses for our students is very important to us, and feedback like yours is greatly appreciated. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Loved the experience learnt some new…

Loved the experience learnt some new ways of doing things

30 June 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Hi,

Thank you for sharing your experience! We’re thrilled to hear you loved the course. It’s our goal to help students gain new skills and confidence, so your feedback is very encouraging. If you need any further assistance, we’re here to help.

Regards,
The Course Gate Team

Rated 4 out of 5 stars

The course itself did achieve its aim…

The course itself did achieve its aim of basic knowledge however it put too much focus on some parts that are fairly irrelevant or outdated and not enough on the most common maintenance you would be doing. On some of the slides the pictures that have been used where of the wrong nature, a motorcycle course should be showing motorcycle parts not mountain bike parts. The test at the end is asking some pretty wild questions for a entry level course, I fail to see how some have any relevance. I am already fairly experienced with working on motorcycles but i did pick up a few things from this course which should help in the future.

19 September 2025
Unprompted review
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Reply from Course Gate

Dear Stefan,

Thank you for taking the time to share your detailed feedback. We truly appreciate your insights and will certainly consider them for our next update. Ensuring our courses remain current, relevant, and engaging is very important to us. We’re pleased to hear you still found some useful takeaways from the course.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Classes are so good and understandable

Video classes are helpful

14 September 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Josme,

Thank you for your kind review. We’re thrilled to hear that you found our courses helpful. Creating engaging and easy-to-understand course materials is a top priority for us, so it’s great to know we met your expectations. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 4 out of 5 stars

I had been having trouble accessing a…

I had been having trouble accessing a course i had purchased but after a short phone with one of there advisors, everything was fixed, I can progress my learning. I am very happy with the service course gate has provided

19 August 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Keith,

Thank you for taking the time to share your experience. We truly appreciate your patience and are pleased that you’re satisfied with the service Course Gate provided. We aim to deliver prompt and effective support to every student, so it’s wonderful to hear we met your expectations. Thanks again for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Five Star Feedback

I had a problem with a course! I emailed customer service.. They were amazing and fixed my problem straight away..
My daughter is home educated and is using this provider to do some extra home learning..

4 August 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Hi,

Thank you for your feedback. We’re thrilled that our customer service team could resolve your issue promptly. We strive to provide quick and effective support for every student, so it’s great to know we met your expectations. Thank you for choosing Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Nail technician diploma

Course is very detailed and fun to do. I did have a query as I thought I had submitted my final exam but hadnt. I spoke to a member of the customer support team, Matthew Archer, who went through the whole process with me. I passed the exam and was able to get my certificate the same day. Wonderful customer service, thankyou.

30 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Kirsty,

Thank you for your kind review. We’re delighted that you found the Nail Technician Diploma course detailed and fun.
Providing prompt and helpful support is one of our highest priorities, and it’s always rewarding to hear when it makes a difference.
Congratulations on passing your exam. Thank you for studying with Course Gate.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Great information and course materials

Great course information materials and great marking times.

Thank you,

Mariam Sadiq

22 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Mariam,

Thank you for your feedback. We’re glad you found the course materials helpful. We wish you continued success in your learning journey and are here if you need any further support.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Very nice company

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are over 1500 available courses CPD accredited and UKLRP registered.
Also very good and quick customer service, made a small mistake typing my email address and was sorted in no time by Matthew.

23 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear MS,

Thank you for your wonderful review. We’re thrilled that you appreciate the wide range of affordable, accredited courses we offer. It’s great to hear you’re finding courses that help you improve your skills. Thanks again for choosing Course Gate. We look forward to helping you explore even more courses in the future.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Brilliant service

This is the first time for me to have to contact customer support and they were absolutely brilliant, my issue was resolved quickly and easily. Brilliant service.

17 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Paula,

Thank you for your kind words. We’re delighted to hear that your experience with our customer support was positive. It’s always our goal to make support easy and effective for our students. Please don’t hesitate to contact us again if you have any further questions or need assistance.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

The learning process is smooth and well…

The learning process is smooth and well organized

Thank you Matthew for swift response and support

16 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Opeyemi,

Thank you for your feedback. We’re very happy to hear that you find our learning process smooth and well organised.
I’ll be sure to pass on your thanks to Matthew. It means a lot to our team to know that our efforts are making your experience better.
We wish you all the best as you continue learning with us, and we are always here to help if you need anything.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Art and painting

Just completed my 3rd diploma. Excellent service and outstanding support

16 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Pete,

Thank you so much for your awesome feedback. We truly appreciate your continued trust in our courses. When you’re ready for your next course, we’ll be right here to support you again.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

Mathew archer was very helpful and got…

Mathew archer was very helpful and got my issue sorted right away, thank you again

14 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Courtney,

Thank you for sharing your experience. We’re delighted that Matthew could resolve your issue promptly. Providing efficient and helpful support is our priority, so we’re glad he made a difference for you.

Regards,
The Course Gate Team

Rated 4 out of 5 stars

Good Customer Service

I have been a Coursegate user for almost a year now and i have thoroughly enjoyed it so far. Matthew Archer has been a wonderful and helpful person. Only downside is that the certficates can be very slow to receive so you have to keep emailing them for it.

7 July 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear HH,

Thank you for choosing Course Gate and for your encouraging words. We’re pleased to hear that Matthew was able to help. Our team is always here to support you, and we appreciate your continued trust in us.

Regards,
The Course Gate Team

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