Course Gate Reviews 

319
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online learning modules are engaging, highly informative, and remarkably easy to follow from the comfort of home while managing their own schedules. Many individuals also deeply appreciate the dedicated support staff who provide prompt, friendly, and effective assistance whenever technical or account questions arise. However, some people mentioned occasional frustrating technical issues regarding web navigation, slow loading errors, and encountering somewhat outdated course materials. Some reviewers were not happy with the complete absence of video tutorials, interactive multimedia features, or practical hands-on elements in certain specific study modules.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate,... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Customer service

Users describe positive interactions with customer service, praising efficient online chat support and... See more

Product

Reviewers highlight positive aspects of product, noting that the content is detailed, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

I have completed 6 courses with CourseGate, i had a slight issue where i had purchased a certificate twice, i asked instead of giving me a refund could this be kept on the system and the next course i... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(319)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Effective Learning on Sterilisation and Infection Control

The class was very informative and well structured. The instructor clearly explained the principles of cleaning, disinfection, and sterilisation, along with proper instrument handling and infection control measures. The session improved my understanding of sterilisation protocols and emphasized the importance of patient and staff safety. Overall, it was a valuable and practical learning experience

14 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Jubna,

Thank you for your wonderful feedback. We're delighted to hear the course was informative and practical, and that it has strengthened your understanding of sterilisation and infection control. We hope to see you back soon.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Useful and responsive team

It’s alright. Course I chose has lots of spelling mistakes. Certificate is more expensive than the course. So I chose to do lifetime membership where I get pdf certificates and courses as part of it. Been 2 days, not shown up on my account. Got email verification that I have bought it, and it is on my orders. Been trying to call them for the past 2 days, no answer eveytime. They have emailed me saying my request has been recieved - guess it’s a waiting game. Once they fix this issue, I’d say it’s alright. For now, I don’t know if this issue will be solved. Fingers crossed it does.
2 stars because of this situation

Edit: They have contacted me, everything is working now. Technical difficulties on their side with the website. Completely understandable. I am happy now and looking forward to use this company more

11 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Adam,

Thank you for updating your review and for your patience. We're sorry for the inconvenience caused and glad everything is now resolved.

Regards,
The CourseGate Team

Rated 1 out of 5 stars

Little disappointed in the course as I…

Little disappointed in the course as I was expecting video tutorial, and questions to answer for the course in order to pass to gain certificate. Written instructions on technique is not always helpful in understanding how to do something

12 January 2026
Unprompted review
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Reply from Course Gate

Dear Michelle,

Thank you for taking the time to share your feedback. We're sorry to hear the course didn't fully meet your expectations.

Depending on the subject, we may offer video or interactive course formats that might suit your learning style better. Please feel free to contact us through live chat or email us at info@coursegate.co.uk, and our team will be happy to help you find the best option.

We hope to have the opportunity to provide you with a better experience in the future.

Regards,
The CourseGate Team

Rated 1 out of 5 stars

This company is very shady..

This company is very shady... lured in by seemingly good deals on courses, only to find course material isn't specific to this country (UK) and actually uses references from the USA.

The questions in the final exam are dubious and often missing key information. This then fails you and would you believe it, you have to pay for a retest there and then. Also, if you want any form of certification, you have to pay for this as well. Be warned though, as this certificate isn't worth the paper it is written on and will not be any good as an example of competence.

Use with care, do not believe you are gaining any sort of recognised qualification.

8 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Dibley,

We’re sorry your experience didn’t meet your expectations, and we appreciate you letting us know.

We apologise if the course content or exam questions felt unclear or not fully relevant. Your feedback has been shared with our content team so they can review and improve this where needed.

We’d also like to clarify that our certificates are CPD QS-accredited, a globally recognised accreditation that employers and professionals widely value as evidence of continued professional development.

We would genuinely welcome the opportunity to discuss your experience further. Please don't hesitate to reach out to us directly at info@coursegate.co.uk, and our team will be happy to assist.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Use full courses with supportive reading

7 January 2026
Unprompted review
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Reply from Course Gate

Dear Oliver,

Thank you for your feedback. We're really glad you're finding our courses useful and the reading materials supportive of your learning. We hope to see you exploring more courses with us soon.

Regards,
The CourseGate Team

Rated 3 out of 5 stars

Great course, but....

The course was complete and full on, although I did feel cheated. It is not very obvious the course was time sensitive, things dont work properly, sometimes my course was not opening, page was not loading and that was quite frustrating. There were web issues. The exam itself had spelling mistakes, not sure everything was very cleared on what was asked. Cant believe the certificate itself was more expensive than the course!!!

6 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Ivonne,

Thank you for sharing your detailed feedback. We're glad to hear you found the course valuable.

Please note that course access is time-sensitive, as stated in the content. We sincerely apologise for the technical difficulties you experienced and are continuously working to improve our platform to ensure a smooth experience for all learners.

We've forwarded your exam feedback to our content and product teams for future review. With regard to certificate pricing, our courses are CPD QS-accredited. CPD accreditation involves independent quality checks and ongoing compliance with professional standards, which contributes to the added recognition and cost of the certificate.

Thank you again for your thoughts, and we hope your future learning experiences with us are smooth and rewarding.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Thank you

Thank you. Most helpful

6 January 2026
Unprompted review
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Reply from Course Gate

Dear Bianca,

We're so pleased we could help. We hope you enjoy your course.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Good for Courses and value

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved in less than 5 mins that same day by Matthew Archer. Courses are good, easy to use online system too. Always get good offers for courses too, which I make use of

5 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Layla,

Thank you so much for taking the time to share such wonderful feedback. We are thrilled to hear that Matthew was able to resolve your issue. It's great to know you're making the most of our offers and finding our platform easy to use. We look forward to serving you again soon.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Pharmacy Technician Course

It was Alright

1 January 2026
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Crow,

Thank you for taking the time to share your feedback. Your input helps us improve the learning experience for all learners. We wish you all the best in your future endeavours.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Purchase the life time prime

Purchase the life time prime, happy with the service and communication!

31 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Simon,

Thank you so much for sharing your experience. We’re delighted to hear that you’re happy with our service.
We hope you enjoy all the benefits of your Lifetime Prime membership and continue to have a great learning experience with us.
If you ever need any assistance, please don’t hesitate to reach out.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Great Job

They have included important useful content in regards to the legislation and skills required for a pharmacy dispenser which is quite important in practical work

24 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Hasan,

Thank you for your positive feedback. We’re delighted to hear that you found the content important and useful for practical work.
We put a lot of effort into ensuring our courses are helpful in real-world settings, and it’s great to know this has been valuable for you.
Wishing you all the best in your career.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

great service

Matthew Archer was bloody amazing. helped me with all my issues. well done :)

23 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Shell,

Thank you so much for your kind words. We’re delighted to hear that Matthew was able to help resolve all your issues. Providing excellent support to our learners is always our top priority, and it’s wonderful to know we achieved that for you.
If you need any further assistance in the future, we’re always here to help.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

overall a great course!

The course is good and covers most aspects, within the limits of learning online. Some parts a little outdated but covers modern setups such as hybrid and electric vehicles. Sitting the exams is slightly awkward but is more the layout and function of the page rather than the questions! would recommend! Great for those also with alot of mechanical experience but no formal qualification to show

22 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Chris,

Thank you for your detailed feedback and for recommending us. We’re pleased to hear that you found the course helpful.
We appreciate you pointing out that the content and exam layout could be improved. Your feedback is invaluable and helps us continually update and enhance our courses.
We’re always looking to make the learning experience smoother and more up-to-date for all our learners.

Regards,
The CourseGate Team

Rated 2 out of 5 stars

The spelling in the level 2 mechanics…

The spelling in the level 2 mechanics course is actually comical. at least 8/9 pages of it, not just that, some of the questions literally didn't make sense. Very outdated course as well. Not just that, after you pay and complete the course, you have to pay over £20 for a PDF loool

21 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Olly,

Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced. We take your feedback very seriously and will prioritise reviewing and updating the course to ensure it meets the high standards our learners expect.

Regarding the certificate, we charge a nominal fee, which allows us to provide a high-quality, industry-recognised certificate to our learners. This ensures your achievement is recognised professionally. You can complete the course and gain new skills first, and then choose to claim your certificate if you wish.

Thank you again for bringing these points to our attention. Your feedback is invaluable in helping us improve.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

My experience was quite good

My experience was quite good, I like it done my curse quite fast, got my certification same day, I recommend it.

9 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Nicolae,

Thank you for your wonderful review. We’re thrilled to hear that you had a positive experience with us.
We really appreciate your recommendation and are glad we could meet your expectations.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

It was amazing and like a inside…

It was amazing and like a inside college cource thanks for teaching me.

15 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Izzy,

Thank you so much for your lovely feedback. It’s wonderful to hear that we’ve been able to provide you with a quality learning experience.
We wish you all the best with your studies and future endeavours.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Great customer service!

Shout out to Matthew Archer who sorted my problem out!
I had an issue with my account and Matthew guided me through providing a quick solution. Now I can login easily and enjoy my course. :)

12 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear ES,

Thank you for your fantastic review. We’re so pleased to hear that Matthew was able to resolve your issue quickly and efficiently.
Matthew is a valued member of our support team, and we’ll be sure to pass on your kind words.
If you need any further assistance in the future, we’re always here to help.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

It was a really good course

11 December 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Charlie,

Thank you for your positive feedback. We're glad to hear you enjoyed the course and really appreciate you taking the time to share your thoughts.

Regards,
The CourseGate Team

Rated 5 out of 5 stars

Great experience

Great experience, cannot wait to do another course!

28 November 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Shannon,

Thank you for your wonderful review. We're thrilled to hear that you had a great experience with us.
We're excited that you're already looking forward to taking another course.
When you're ready, we'll be here to support you every step of the way. Best of luck with your learning journey.

Regards,
The CourseGate Team

Rated 4 out of 5 stars

Good experience

Good experience and easy to navigate.

22 November 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Mg,

Thank you for your feedback. We're pleased to hear that you had a good experience with us. Making learning accessible and straightforward is very important to us, and we're glad we've achieved that for you.
If you ever need any assistance or decide to take another course, we're here to help.

Regards,
The CourseGate Team

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