Counselling Directory Reviews 

558
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... See more

Rated 5 out of 5 stars

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... See more

Rated 3 out of 5 stars

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... See more

Company replied

Rated 4 out of 5 stars

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... See more

Company replied

Company details

  1. Mental Health Service

Written by the company

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Contact info

4.1

Great

TrustScore 4 out of 5

558 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(558)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So grateful for this site

So grateful for this site! I’ve worked with 2 therapists and different times from here and have been so happy with the quality of their work and the ease of finding them and working with them. Whenever anyone asks about counseling, I only provide this link.

17 October 2023
Unprompted review
Rated 5 out of 5 stars

New business

I have joining counselling directory simple to do, with lots of helpful information about how to make my profile effective. I have it easy to navigate with lots resources to help me as I start this new business venture.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

I received quick and effective help to…

I received quick and effective help to reach a client who wanted an introductory call, and I no longer was able to access her contact number. She helped me get in touch with her in a calm and professional way - most grateful!

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Professional easy to talk to

I called the Counselling Directory for advice as I recently got married but wasn't sure how to go about changing my name on my profile, Sian was professional polite and informative, explaining the process thoroughly, I felt that the process was made with ease and was'nt stressful at all.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Good for locating supervisors

I've been looking for a supervisor and this was the only site that provided a wide range of suitable people to contact. I was struggling a bit before.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Really easy to use platform for…

Really easy to use platform for therapist/ counsellors. I like the way it's set out it's easy to update and I love the feature for booking in intro calls. Very happy with this platform.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

A great way to promote your pratice

It's been great to be part of this proactive and inclusive directory. The process has been seamless and I've been contacted by a couple of potential clients within a few days of joining. The customer care feels honest and responsive and I'm looking forward to a productive partnership. Lucy - Embark Counselling & Coaching

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Great directory for therapists

Great directory for therapist, it’s free and completely allows you to sort through therapists that you think may be a match without any commitment or payment and allows you to contact them personally and go from there!

Would definitely recommend!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, convenient service with counsellors at the touch of a button. Being able to contact someone straight away has given me a lot of relief.

2 September 2023
Unprompted review

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