Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... See more
I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... See more
Company replied
I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... See more
Company replied
Company details
Written by the company
Connecting you with therapists working online and across the UK. Part of the Happiful family.
Contact info
Building 3, Riverside Way, GU15 3YL, Camberley, United Kingdom
- 0333 325 2500
- support@counselling-directory.org.uk
- counselling-directory.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly positive experience
Incredibly positive experience. Thorough, prompt and helpful, which made the process stress free.
Easy to use and helpful
The site is easy but wouldn’t accept 2…
The site is easy but wouldn’t accept 2 phone numbers,I wanted to put landline and mobile but it wouldn’t let me.
Other than that it’s fine
So grateful for this site
So grateful for this site! I’ve worked with 2 therapists and different times from here and have been so happy with the quality of their work and the ease of finding them and working with them. Whenever anyone asks about counseling, I only provide this link.
I have been a member for many years
I have been a member for many years, the Directory delivers a very efficient and comprehensive service. I have received many referrals over the years, and the staff are always extremely accessible and helpful.
New business
I have joining counselling directory simple to do, with lots of helpful information about how to make my profile effective. I have it easy to navigate with lots resources to help me as I start this new business venture.
I received quick and effective help to…
I received quick and effective help to reach a client who wanted an introductory call, and I no longer was able to access her contact number. She helped me get in touch with her in a calm and professional way - most grateful!
Professional easy to talk to
I called the Counselling Directory for advice as I recently got married but wasn't sure how to go about changing my name on my profile, Sian was professional polite and informative, explaining the process thoroughly, I felt that the process was made with ease and was'nt stressful at all.
Good for locating supervisors
I've been looking for a supervisor and this was the only site that provided a wide range of suitable people to contact. I was struggling a bit before.
easy and friendly approach website
The contacts look up to date and an…
The contacts look up to date and an easy to use platform :)
Easy site to navigate and very…
Easy site to navigate and very friendly/helpful advisor.
Excellent directory to advertise my…
Excellent directory to advertise my counselling business. It has helped draw in lots of new clients and is easy to use
Really easy to use platform for…
Really easy to use platform for therapist/ counsellors. I like the way it's set out it's easy to update and I love the feature for booking in intro calls. Very happy with this platform.
A great way to promote your pratice
It's been great to be part of this proactive and inclusive directory. The process has been seamless and I've been contacted by a couple of potential clients within a few days of joining. The customer care feels honest and responsive and I'm looking forward to a productive partnership. Lucy - Embark Counselling & Coaching
Great directory for therapists
Great directory for therapist, it’s free and completely allows you to sort through therapists that you think may be a match without any commitment or payment and allows you to contact them personally and go from there!
Would definitely recommend!
Quick
Quick, convenient service with counsellors at the touch of a button. Being able to contact someone straight away has given me a lot of relief.
since i sent my request have not been…
since i sent my request have not been contacted by any means
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








