Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... See more
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See what reviewers are saying
The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... See more
I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... See more
Company replied
I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... See more
Company replied
Company details
Written by the company
Connecting you with therapists working online and across the UK. Part of the Happiful family.
Contact info
Building 3, Riverside Way, GU15 3YL, Camberley, United Kingdom
- 0333 325 2500
- support@counselling-directory.org.uk
- counselling-directory.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s worth a call to the team at Counselling Directory - they make practice promotion feel do-able!
I’ve been in practice for 3 months, and signed up with Counselling Directory, but hadn’t made the most of it. I called for advice about how best to promote my practice, and what resources Counselling Directory offered.
It was such a helpful conversation, and I felt supported and positive. There is a lot of support available and the site is easy to navigate once you know what to look for. I’d say it’s definitely worth a call to the team - to find out how much help there actually is for talking therapists with promotion & peer support.
Intelligent
Intelligent, empathetic, patient and insightful. Michael helped me on a journey of self-awareness and helped through reviewing various techniques and insightful questions how to understand where I've been, where I was and has helped me have the tools and confidence for re-building my life and self esteem.
The Counselling Directory is inviting…
The Counselling Directory is inviting and easy to navigate. It can often be a hard step to admit we need help and finding the directory makes it easy to search for therapists from the privacy of your own home. It is easy to get in touch with individual health professionals, find out more about their background and the work they offer by being directed to the therapists personal websites. Contacting counsellors/therapists is simple as each individual entry allows you to get in touch with your chosen practitioner. It's simple and quick.
I'm a therapist registered on…
I'm a therapist registered on counseling directory you will find all of their staff that answer the phones and administer to the therapists very helpful and obliging
Very helpful and responsive
Very helpful and responsive. They answered any questions I had straight away.
The application and setting up my profile was straightforward.
The other services offered are great.

Reply from Counselling Directory
Starting out, this is great...
Really useful to be a part of this directory. The chance to write articles and to get your name out there is great. I believe that the work will arrive from here.
Appalling
Appalling. After contacting 3 councillors, not one of them replied .

Reply from Counselling Directory
Recently registered with CD
Recently registered with CD. They were efficient, friendly and helpful. Would recommend.
I feel enlightened and enriched with a …
I feel enlightened and enriched with a long term healing experience for my sake and others around me. Thank you
An exceptional membership with supporting team behind every professional
A huge heartfelt thank you to everyone at the Counselling Directory team for the help and support they've given to me for my therapy business over the past number of weeks. After working on so many press requests and publishing articles for Counselling Directory, I have become more confident with writing about therapy content which includes recently publishing on my own blog for my website. This has helped me a lot and I am now getting more client work from my Counselling Directory profile! Being with the Counselling Directory means more than just a profile listing on an established therapy website. They really do care about what I do. I really appreciate the level of support the Counselling Directory team have provided to me and I would recommend them to anyone considering to use them for their business too :-).
Easy to use site quick and informative
Room for trustpilot improvement
I didn't care for trustpilot's presumption that reviewers' experiences would be "great" and its interest only in what companies are doing well. Since the company in question is English perhaps the questioner should learn to accept English spelling.
As for my experience with Counselling Directory itself, apart from their site's rejection of non-UK phone numbers the experience was exemplary from start to finish. It even responded promptly to those whose evaluation was unfavourable.
Very pleasant experience today
Very pleasant experience today. I was helped by a delightful person who handled my call in a warm friendly and professional manner. Very good customer service. Well done team!
Emailed twice with no reply to either.

Reply from Counselling Directory
Friendly service polite and helpful
Friendly service polite and helpful
Very helpful
Supportive and Easy Process
A really supportive service so far in creating my listing. Comprehensive and easy to use.
Great site with one key shortcoming
This site provides a really easy way to find a counsellor, with really helpful filters. One thing I would like to be able to do is contact a few counsellors simultaneously with the same enquiry. In my experience, it can take a while to find the right person due to various factors, including lack of availability, lack of possible meeting times, finding out the therapist isn't quite right after an initial consultation, misleading listings (e.g. more expensive than expected) etc.
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