I bought this fleece as a birthday gift for my husband. He loved it, especially the colour. Unfortunately, he found it too small, especially the sleeve length and I had to return it and I am waiting f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always love Cotton Traders, quality clothing at good prices. The only downside is using Evri as the delivery service, whenever my deliveries are due on a Friday they make a excuse there is a probl... See more
Company replied
Always good quality. Well made. Natural fibres. Fashionable but lasting fashion. Long legs thankfully. Though more designs should be available in the longer lengths. Too many stop at 29 inch legs. To... See more
Company replied
Great quality clothes, have lasted for many years but now I want something different. Polo shirts were in the sale, so I feel I've got a great bargain to last me another ten years. Shirts are availabl... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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My rambler’s arrived promptly and look…
My rambler’s arrived promptly and look pretty good. I haven’t had time yet to try them out but the wide fitting makes them very comfortable.I was kept well informed regarding the delivery process.
19 May 2026
Reply from Cotton Traders
We're so glad your ramblers arrived promptly and that you appreciate their comfortable fit. We're happy to hear you were kept well informed about the delivery process. Thank you for your positive feedback.
Fast delivery service
5 March 2026
Reply from Cotton Traders
It is great to hear you received your order promptly.
Quick delivery.
My experience of receiving clothes from Cotton Traders was excellent. It took very few days (3) to receive my order, which was of good quality and fitted well.
19 May 2026
Reply from Cotton Traders
We appreciate your positive feedback on our products and swift delivery.
A great choice for holiday and very…
A great choice for holiday and very pleased with the items I received. Had a problem with one pair of shorts and connected customer support.
I had a very helpful service and explained the problem and all sorted straight away.
Many e
19 May 2026
Trousers…
First time using Cotton traders buying some Linen trousers and fitted well and right length will be using again for another pair .
15 May 2026
Items not received
Items not received. I don’t blame Cotton Traders for the parcel going missing but I do blame them for using Evri. This is the second time a parcel has not been delivered, not acceptable. I contacted Cotton Traders and after the normal wait a few days, they offered to send out another parcel (via Evri again!) only to find out the items were out of stock. They are processing a refund. Although the items are of good quality when you receive them the delivery service has been terrible on more than one occasion. I will look elsewhere to purchase my items after using Cotton Traders for over 10 years.
29 May 2026
Unprompted review
Reply from Cotton Traders
We are truly sorry to learn of your repeated difficulties with parcel deliveries. We understand your frustration, especially after being a loyal customer for so long. We will pass your comments onto our couriers to investigate why you are not receiving your orders.
Kind regards
Jaimie
Quick delivery
Quick delivery, dispitethe failure of most of the drivers to even press the doorbell. Quality products and great service.
18 May 2026
Good buy Nice product
19 May 2026
Wide leg patterned trousers
These trousers are good quality & a perfect fit. Good they offer 27ins leg which is perfect for a height of 5ft
19 May 2026
Good range of usually good quality…
Good range of usually good quality items to choose from at a reasonable price delivered quickly.
18 May 2026
Reply from Cotton Traders
Thank you for taking your time to leave your review. I have passed your comments onto the product team to investigate further.
Kind regards
Jaimie
Good value
Good value. Prompt delivery. Have used cotton traders for years.
Not yet worn most recent trousers but should be as good as previous purchase.
19 May 2026
Really easy and straightforward to…
Really easy and straightforward to order and arrived quickly.
17 May 2026
Offered a pair of Shorts,nothing wrong…
Ordered a pair of Shorts,nothing wrong with the quality,but your courier Evri, threw the order on my Driveway,couldn't be bothered to knock at the door
22 May 2026
Unprompted review
Reply from Cotton Traders
We appreciate your feedback regarding your delivery experience. We are concerned to hear about the courier's actions, and we will pass this to our couriers to investigate further.
Kind regards
Jaimie
Reply from Cotton Traders
We are so pleased to hear that your goods arrived in excellent condition and that you find the items very comfortable.
Normally great size wise this time around not good !
Normally great size wise but, their jeans are not measured prior and against a previous CT product purchase, very disappointing
28 April 2026
Reply from Cotton Traders
We are sorry the sizing of the jeans was not as expected this time. We appreciate your feedback and will share it with our products team to improve the jeans.
Sadly I did not like the design of two…
Sadly I did not like the design of two of the items I ordered.
However the experience of returning items to my nearest outlet was excellent. The staff there could not have been more helpful and it was all done efficiently and quickly. Thank you.
18 May 2026
Reply from Cotton Traders
While we are sorry the designs were not quite right for you, we are very happy to hear our team provided excellent, efficient service with your returns. I will pass this onto them as it will make their day.
Kind regards
Jaimie
Really impressed with this company
Really impressed with this company. Prices reasonable, quality good and never been disappointed .
18 May 2026
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