I bought this fleece as a birthday gift for my husband. He loved it, especially the colour. Unfortunately, he found it too small, especially the sleeve length and I had to return it and I am waiting f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always love Cotton Traders, quality clothing at good prices. The only downside is using Evri as the delivery service, whenever my deliveries are due on a Friday they make a excuse there is a probl... See more
Company replied
Always good quality. Well made. Natural fibres. Fashionable but lasting fashion. Long legs thankfully. Though more designs should be available in the longer lengths. Too many stop at 29 inch legs. To... See more
Company replied
Great quality clothes, have lasted for many years but now I want something different. Polo shirts were in the sale, so I feel I've got a great bargain to last me another ten years. Shirts are availabl... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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Good service and no problem in…
Good service and no problem in collecting order from local garden centre
18 May 2026
I have always been happy with my purchases
I have always been happy with my purchases from Cotton Trader's, I have bought a few t-shirts over the years and worn a lot and have kept their shape and colour, always on time with delivery, very happy with cotton traders
19 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
Thank you for the review, we are sorry that your order was not to your expectations.
I have placed a note on you account to ensure that a full refund is issued for any items returned should you wish to. Please note also if you are looking for 100% cotton we do have a section on our website that shows all our pure cotton products.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Placed my order online
Placed my order online, and the parcel arrived on time, within the time I was given. Very good quality as always with Cotton Traders and reasonably priced too. Would definitely recommend this company
19 May 2026
Excellent service
Excellent service, love the clothes, particularly like the longer length of the unisex t’shirts etc. thank you
19 May 2026
Reply from Cotton Traders
We’re so happy you love our clothes and the excellent service. Thank you for your feedback on the longer length.
Reply from Cotton Traders
We’re glad your delivery was timely and the quality met your expectations. Thank you for your feedback.
Great service fantastic product really…
Great service fantastic product really good quality
19 May 2026
Quality and price
19 May 2026
Trousers
Quick delivery
Pay over the odds to return
Not sure if I will return to order more items
19 May 2026
Reply from Cotton Traders
Thank you for your feedback. We are reviewing our return process to improve our service.
Happy returning customer
I'm always happy as a Cotton Traders customer and shop, mostly online, quite regularly.
Quality goods which wear and wash well and excellent prices.
What's not to like?
3 February 2026
Excellent products and service sizes…
Excellent products and service sizes always seem correct
19 May 2026
Delivered in a timely manner and goods…
Delivered in a timely manner and goods as described very pleased
18 May 2026
Love the colours and fabrics
Love the colours and fabrics. But the sizing doesn’t make sense the person who wanted these tops is usually a 16/18 but after many orders and returns the ones sent we’re all TOO big so after ordering a total of ten in different sizes ended up with three in size 14? Doesn’t make sense and puts me off ordering anything else because of the sizing lottery?
19 May 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review regarding our sizing. We recognize how frustrating it is to experience such inconsistency, especially after multiple orders. We are actively reviewing our sizing charts to improve accuracy for our customers.
Kind Regards
Hannah
order dispatched very quickly.
order dispatched very quickly.
quality up to standard I have come to expect after any years as a customer. really good value for money
19 May 2026
Reply from Cotton Traders
Thank you for your continued loyalty. We’re so pleased to hear your order arrived quickly and that our quality and value met your expectations.
Found lovely denim jacket
Good website and clothing- reasonable prices. Found lovely denim jacket
19 May 2026
I have been a customer for about 30…
I have been a customer for about 30 years & I am consistently satisfied with the product range, quality & delivery service by this company. Cotton Gold is a good addition for valued, regular customers.
19 May 2026
Reply from Cotton Traders
We truly appreciate your long-standing loyalty and are delighted to know you consistently find our products and service satisfying. Thank you for your kind words.
I love the dresses l recently ordered…
I love the dresses l recently ordered and the quick delivery.
I highly recommend Cotton Traders.
19 May 2026
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