Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more
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Review summary
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I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more
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A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more
Company replied
Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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order arrived in good time
order arrived in good time, unrequired items easily returned will use again
20 May 2026
Speedy service
19 May 2026
Colour match bad and fit not good
I loved the items I bought, however the colour were not like advertised. Also the fit was not good enough.
19 May 2026
Very good quality
Ordered Tuesday, parcel arrived Friday, all 3 items perfect for my husband. Quality very good, fair prices I would recommend Cotton Traders to friends.
19 May 2026
Cotton/linen blend stripe tops
Great quality stripe tops, half price, bought two, absolute bargain.
Ease of ordering and excellent information about delivery.
Can't fault it.
21 May 2026
One of the great things about Cotton…
One of the great things about Cotton Traders is their sizing is accurate and consistent. Good quality too .
20 May 2026
I finally found skirts the right length 👍
I finally found skirts with elastic waistband which is very comfortable for my size and the fabric is very lightweight and comfortable to wear thank you, I have actually bought 4 of them now. Delivery was very quick so pleased with the outcome
20 May 2026
Lovely in store service
Easy to order and nice to have click and collect option for free delivery and free returns. Lovely warm welcome, as always, when collecting my parcel.
Staff always helpful when I'm browsing in the store.
19 May 2026
Slightly bigger than I expected
Slightly bigger than I expected, but fantastic quality fabric, and a great price.
7 May 2026
Always receive good quality clothing
20 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
We're so happy to hear our team was helpful and accommodating. Thank you for your feedback.
Thank you Cotton Traders
The items are always good value, good quality and well made. Delivery is always prompt.
The site is easy to navigate and if anything goes wrong the customer service department is helpful and courteous. In all the years I have shopped at Cotton Traders I have only needed to ring them once
20 May 2026
Great Service!
Items delivered quickly! Easy to order the items I wanted and everything fitted ok.
20 May 2026
Review of items purchased.
All items arrived on time. Quality was very good. Prices fine. I will order again in the future. Many thanks
18 May 2026
always good quality
i don't think i've had something from you that has not been of good quality, also if you get when on offer even better, thank you.
20 May 2026
I've used Cotton Traders mail order for…
I've used Cotton Traders mail order for a number of years, and buying some more trousers (arrived quickly and as ordered) was easy and a comparative bargain. So no surprises there.
20 May 2026
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