Cotswold Knife Company  Reviews 

276
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely prompt delivery service, efficient dispatch, and highly competitive prices offered across their entire stock of kitchen tools. People also deeply appreciate the exceptional product quality, beautiful presentation boxes, and remarkably helpful assistance provided by the team throughout the purchasing process. Some reviewers were not happy with delivery coordination, noting difficulties receiving items, inadequate packaging protection, or a lack of tracking information transparency. A few customers also noted occasional concerns regarding specific product variations, missing protective sleeves, or damaged knife tips upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast turnaround times and... See more

Product

Users describe positive interactions with product, consistently praising the outstanding quality and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates, great deals, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high-end blades and... See more

Service

Reviewers highlight high satisfaction with the service, consistently praising fast delivery, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Zwilling Gourmet Nakiri Knife from these chaps along with a blade guard/cover late one evening and it arrived on the 2nd day lunch time. Excellent delivery turnaround and good pricing.

Rated 5 out of 5 stars

The global knife that I wanted was offered with a considerable discount over any other supplier so I took a chance with the Cotswold knife company. So glad that I did! Really prompt delivery and pleas... See more

Rated 5 out of 5 stars

It was quite difficult to recieve due to my strange working hours. However I was impressed with the seriousness you gave this in not just leaving it or with neighbours given that it was a cooking knif... See more

Rated 5 out of 5 stars

It's about time I left sum feedback as this is the third or forth purchase from them. Can't say anymore than they are an exemplary company and deliver the goods promptly and well packaged.


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Kitchen Supply Store

Written by the company

Premium kitchen knives, tools and accessories from leading global brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(276)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

First time I used this company. Excellent service! I liked the website. Item just what I wanted and delivered well packaged and safe. Thank you!

20 May 2026
Rated 5 out of 5 stars

Impressive Customer Service with…

Impressive Customer Service with Competitive Prices. Very helpful service from Dan, swift replies to my various product-related questions, and updates on delivery.
Unfortunately, the Sabatier Lion CHEF Steak knife has reduced in quality (thinner blade, with increased metal removed in blade reshaping, so the 'same' knife is now different to the other steak knives I have in the set). Poor reflection on Sabatier Lion, but not to take anything away from Cotswold Knife Company.

13 May 2026
Rated 5 out of 5 stars

Excellent service

The global knife that I wanted was offered with a considerable discount over any other supplier so I took a chance with the Cotswold knife company. So glad that I did! Really prompt delivery and pleasant communications. The knife arrived on time and well packaged. I will definitely buy from them again. Great service and I highly recommend this company.

11 May 2026
Rated 5 out of 5 stars

The best!

The best!! Until we went to New Zealand and bought a bread knife of this company we had never heard of it.High end quality.

6 May 2026
Rated 5 out of 5 stars

Thoroughly recommend this company!

I was able to find what I wanted when other companies had no available stock. I placed an order with ease. Delivery was prompt (and no big premium to Northern Ireland). The knife arrived well packaged. I am able to recommend this company wholeheartedly.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Steak knives set

The knives are lovely and the presentation box is a good addition. Arrived promptly and we'll wrapped. Very straightforward website. A very good price for such quality steak knives.

27 April 2026

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