Cotswoldcameras Reviews 

3,038
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significant savings compared to other retailers. Many people are highly satisfied with the product quality, noting that items arrive brand new, well-packaged, and exactly as described. Reviewers frequently highlight the excellent service, including helpful communication and a seamless ordering process, with most orders arriving within the expected timeframe. However, some customers also noted occasional delays in delivery or issues with tracking updates, which caused some anxiety.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality and condition... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting prompt and timely arrivals, often... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Clients share positive opinions on service, consistently highlighting it as excellent, first-class, and... See more

Order

Consumers find the ordering process to be positive, with many praising its simplicity and the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple to order the equipment arrived earlier than expected 👌email contact throughout. I will be using again and for anyone considering using Cotswold Cameras don’t delay the savings are a no brai... See more

Rated 5 out of 5 stars

I've used Cotswold Cameras now for about 3 years, their prices are amazing, delivery usually takes about 7 days. They operate a loyalty scheme which is great has saved me even more money on brand new... See more

Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE . Don’t be frightened of the “grey” import fiasco. I bought a D850 in March 2024 for just over £1500 compared to the UK market price, massive saving for me. All genuinel... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,038)

1,367 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT value and incredible service

What a fantastic service I have received from Cotwold Cameras. Incredibly good price - I had to check the reviews of the company before I could believe it! Really fantastic value compared the competitors. I emailed the company and got incredible support getting the camera to us in time for my daughters’ birthday. UPS seem to be super-efficient too compared to pretty dismal service from other couriers – so all in all a VERY happy customer – and my daughter is absolutely thrilled - Thank you Cotwold Cameras I have no reservation in recommending this fantastic company.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great value and top level service.

Great value on a wide selection of lenses and cameras. The best place on the net. I was a little bit worried at the beginning because of the prices compared to Italian market. Communication was wonderful: they kept me informed about the process and sent the tracking as soon as it was available. Delivery as expected. Will buy for sure from they again, very happy with the service and the object. Highly recommended.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great value

Great value, communication and delivery as expected. Bought twice from this company now, very happy with both items.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I can't believe it

I can't believe it! I looked long and hard at lots of these 'Grey Import' websites as I wanted a Nikon D850, even though these guys got good reviews I still was sceptical, it just seemed too good to be true, this was a £2600 camera being sold at half price. After weeks of 'will I/won't I' I decided to just go for it. I paid my money and waited. From that point I got loads of update emails from Cotswold Cameras and the courier... and then it turned up just over a week later. It's a brand new camera, not a 'second' and not a previously used camera. I've put it through it's paces and it is amazing!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend this website

I highly recommend this website. It is a genuine and trustworthy store, not fake at all. Everything I received was brand new, original, and in perfect condition. My Sony FX30 arrived on time, exactly as described, and everything works perfectly. I am very happy with my purchase and the excellent service. I would definitely recommend this website to anyone looking to buy camera equipment. Thank you for a great experience!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I have used Cotswoldcameras many times…

I have used Cotswoldcameras many times over the years, I have always found them responsive to questions and realistic on delivery times. All of the items I have purchased are exactly the same as if you purchased them elsewhere but a lot cheaper. I recommended them without hesitation and I am sure I will use them again in the future.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

The price for my lens was amazing

The price for my lens was amazing. Far lower than the usual UK stores. I checked Cotswold Cameras credentials carefully before ordering. Everything checked out OK so I ordered. My order was delivered promptly with plenty of tracking information, and in perfect condition. I would use Cotswold Cameras again.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service - Order #1213154

Although I have unfortunately had to return an item, the reasons for doing so are not really relevant to this review.

What I do want to comment on is the customer service I received from Cotswold Cameras. My complaint was acknowledged within an hour, and I received a courteous, professional and understanding response. There was no argument or attempt to avoid the issue. The company immediately offered to arrange collection of the item and provide a full refund.

Whatever my reasons for deciding to return the product, I could not reasonably have asked for more in terms of how my complaint was handled. The customer service I received was prompt, polite and efficient throughout.

Thank you, David, for dealing with the matter so professionally.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Price and Good Service

I ordered a camera from Cotswold Cameras much cheaper than anywhere else. It came within 9 days and the product is excellent, packaged well and is a joy to use. Would very much recommend.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommended by friends, and now by me,

Very smooth path from placing order with payment and then to delivery. Everything happened as and when they said it would. Amazing prices, and brand new pristine kit all good. Will define use again. I just wish they'd start selling PCs!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I have changed from Canon to Nikon.I…

I have changed from Canon to Nikon.I bought a Nikon Z8 and 3 lenses from Cotswold cameras and was delighted with the choices I had and the ease of ordering what I wanted. I still want another lens which was out of stock at the time and will definitely order from this company. All items came boxed and packaged well,delivery was about 8 days.The whole process was seamless,would recommend.Price was excellent.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual

This is at least the 4th order I have made through Cotswold Cameras. They are very efficient and the prices are very excellent compared to other online camera stores. Highly recommended!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

New camera

This is the second time I’ve used Cotswold cameras and again fantastic service, kept informed all the way to delivery my camera arrived well packed and in perfect condition can’t recommend them highly enough brilliant

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service .

Exceptional Service .
Great personal communication not just a blanket response .
Absolutely no problems whatsoever .
Brand new Sony A7RV at an unmatched price .
Thank you . ⭐️⭐️⭐️⭐️⭐️

1 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service and product.

My first purchase from Cotswold Cameras and certainly not my last. Communication throughout the process of delivery was excellent and the new lens absolutely perfect. The price could not be bettered elsewhere. I did initially have concerns about the functioning of the lens which I believed may be faulty. I emailed Cotswold Cameras and received an immediate response from David with a very detailed explanation addressing my concerns. The lens was functioning as it should and it was a lack of understanding on my part with regard to the internal mechanism. I am very impressed with Cotswold Cameras who provide a first class service and product. Do not be afraid to purchase cameras/lenses from this company you will not be disappointed.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Canon R1 camera

First time using Cotswold cameras the whole process start to finish was excellent.
All questions answered promptly
Delivery arrived safely within the agreed timeframe.
Saved a considerable amount of money compared to uk retailers.
Would happily use again definitely recommend.

24 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look