Banner for CosmoGrill

CosmoGrill Reviews 

1,086
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast, highly reliable delivery service, noting that packages arrive promptly and always in excellent condition. Reviewers are extremely pleased with the exceptional product quality and sturdy construction, stating that the barbecues perform wonderfully for family gatherings and offer great value. However, some people mentioned that their items occasionally arrived damaged, leading to frustrating experiences when trying to secure proper replacements or resolution. A few other people also felt that the assembly process was quite challenging because of missing hardware pieces or tricky instructions to follow.

What people talk about most

Product

Users describe positive interactions with product, highlighting the solid construction, excellent heat... See more

Quality

Clients share positive opinions on quality, frequently praising the robust construction and excellent... See more

Delivery service

Consumers find delivery service to be marked by a strong sense of satisfaction, frequently praising fast... See more

User experience

People report positive experiences with user experience, highlighting smooth ordering, fast delivery, and... See more

Service

Reviewers mention positive feedback about service, noting quick response times and helpful staff who resolve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really simple to assemble and sturdy construction. Looks fantastic and easily best BBQ I have owned. Still to use as the British weather closed in on me but looking forward to its baptism. Worth g... See more

Rated 4 out of 5 stars

GOOD Price. Speed of delivery. Ease of unpacking. Ease of assembly. Construction materials quality Engineering and design BAD Expanded polystyrene packing, bad for environment and prod... See more

Rated 5 out of 5 stars

Order arrived quickly and all complete, I put it together whilst hubby was at work, all nice and squared properly so the lid seals perfectly, cooks great. Hubbys used the cast iron grills and the grid... See more

Rated 5 out of 5 stars

This is my 2nd XL smoker - the first one had done 7 years work, still serviceable but ideally needed a new charcoal tray so I decided to treat myself to a nice new shiny one instead of just replacing... See more


Company details

  1. Grill Store

About CosmoGrill

Written by the company

Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.

Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.

Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.

Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.

Why choose CosmoGrill?

  • Free next-day delivery across mainland UK
  • Free returns on all barbecues
  • Same-day warehouse collection available
  • Best price guarantee on every order

With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.

Join thousands of customers already cooking with CosmoGrill.

Explore the full range at cosmogrill.com and find your perfect barbecue today.

Why Choose CosmoGrill

Written by the company

Built for Real BBQ Experiences
From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
Fast Delivery, Reliable Support
Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
Spare Parts, Not Replacement BBQs
We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.

Shop with Confidence | Built on Trust

Fast delivery, easy returns, and support you can rely on.

We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.

Contact info

Promotion box for CosmoGrill

BBQ Season Ready? - SPRING SALE IS LIVE!

Enjoy Up to 30% OFF BBQs, Covers & Accessories. Brand You Can Trust

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,086)

686 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great buy! Wish we found them sooner

The BBQ we got includes the smoker, not that we know how to use it but information was provided. Instructions are simple and easy to follow when putting together. It's very sturdy.
We actually called first as we needed it in 2 days time, the gentleman on the phone ensured me that it would come the following day to save us over an hours drive. It was a great deal. Thanks!

9 July 2026
Rated 4 out of 5 stars

Nice looking bbq

Nice looking bbq. It does take some time to assemble, though it isn’t difficult. I’ve used it once and the instructions were clear on how to raise / drop temperature etc.

9 July 2026
Rated 4 out of 5 stars

Outstanding customer service

Product was delivered slightly damaged (small dent) but it did affect the product or the assembly of it.
The customer service I received was brilliant and prompt and I was offered a brand new product or compensation which I felt was very fitting. The delivery and instructions of assembly was also very clear and easy.
I would happily recommend CosmoGrill

24 June 2026
Rated 5 out of 5 stars

Customer service like no other

Customer service like no other. I have never experienced customer service like this. My order was messed up by myself but Yanny and the team helped me out, long story short come Friday at 18:00 I had half a bbq, as I said my fault but Yanny and team had DPD collect and send me out the other half and I had it by 14:00 the next day, I have also used it and it is fantastic. Keep up the good work guys.

8 July 2026
Rated 5 out of 5 stars

Great BBQ, Well made and easy to assemble

Bought the XL smoker charcoal BBQ, and it's absolutely fantastic. Easy to follow instructions made a nice simple job out of putting it together. Very well made, excellent quality. Have already taken for a test drive and very impressed with the results!

23 June 2026
Rated 5 out of 5 stars

Excellent BBQs

Their products are excellent and with replacement parts available their BBQs last longer than many alternatives. Delivery is very prompt and communications clear.

6 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look