Cosmobet Reviews 388

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast withdrawal process, with funds often hitting their accounts within 24 hours or the next working day. The site is generally considered easy to use, offering a good selection of games and slots, and some people find the verification process straightforward. Some users also report positive interactions with customer service, highlighting their helpfulness and quick support. However, some customers also noted significant issues with account verification, with uploaded proofs of address being deemed invalid. There are also complaints about customer service response times, with some experiencing long waits for live chat or no response to emails. A few other people also felt that the site has problems with game functionality and some reported issues with deposits being taken multiple times or unexpected charges. Additionally, a minority of people were dissatisfied with account closures and confiscated winnings without clear explanations.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting fast payouts and easy deposits and... See more

Website

Users describe ambiguous interactions with the website, with many reviewers expressing significant... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support agents as extremely... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising the wide variety of features, live... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick withdrawals,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Trying to verify my account and everything I’ve uploaded for proof of address is apparently invalid. I’m from UK so don’t get sent paper bank statements. I try to upload a screen shot but unacceptabl... See more

Company replied

Rated 3 out of 5 stars

i deposited £500 but they took £550 out, when i withdrew the money they took another 30£ from me, every time i contact a member of staff i am told they have no control over the " currency exchange "

Company replied

Rated 4 out of 5 stars

I can only talk about my experience. This is an online casino, you win some you lose some more, everyone knows that. All I want is a fair chance, have a gamble and not be scammed. So far I can say tha... See more

Company replied

Rated 2 out of 5 stars

I can't say it's a scam but it's far too suspicious, in my view. Withdrawal options contain many strange and unusual methods (SEPA, DODGECOIN), most of which require multiple "evidences of ident... See more

Company replied


Company details

  1. Casino

Written by the company

Welcome to Cosmobet – your all-in-one hub for online sports betting, casino games, mini games, and crypto-powered gaming. Whether you're chasing the thrill of live football, spinning reels on top slots, or making fast, secure transactions with cryptocurrency, Cosmobet delivers a seamless high-energy experience with huge rewards. New players can take advantage of our Sports Welcome Package offering a 150% bonus on your first deposit, a 100% bonus on your second, and an 80% bonus on your third. Prefer the casino? Our Casino Welcome Package matches those same bonus levels, giving you 330% in total across your first three deposits. Want even more? Go crypto and unlock a massive 380% Crypto Bonus, including 200% on your first crypto deposit, 100% on your second, and 80% on your third, using Bitcoin, Ethereum, or other popular coins. Cosmobet’s sportsbook features thousands of daily betting markets across football, basketball, tennis, eSports, and virtuals, plus dynamic live betting and real-time odds. Boost your returns with exclusive offers like 3=4 Free Bet and Progressive Betting, where more selections mean bigger payout multipliers. In our online casino, enjoy a wide selection of slots, roulette, blackjack, live dealers, mini games, crash games, and instant win titles from top-tier providers—all optimized for mobile, high RTP, and smooth performance. Payments are lightning-fast and secure, with full support for Visa, Mastercard, Skrill, Neteller, and crypto. Withdrawals via crypto are often processed within minutes. Cosmobet prioritizes safety, fair play, and responsible gaming, with tools to help you manage your limits. Our multilingual customer support is available 24/7 via live chat and email to assist with anything you need. Why choose Cosmobet? You get stacked welcome packages, exclusive crypto rewards, flexible banking, a global sportsbook, premium casino content, mini games, and non-stop entertainment. Join thousands of players worldwide and experience next-level online gaming at Cosmobet today.


Contact info

3.0

Average

TrustScore 3 out of 5

388 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Complete scam website for UK players.

Complete scam website for UK players.
Once your account is open its open for life, be warned!
Do not use them or their sister sites like freshbet and donbet.
They will eat every single penny.
Avoid!

1 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear you feel this way. Cosmobet is a licensed international operator and we take compliance, fairness, and security very seriously. Player accounts can always be closed upon request, and our support team is available to assist with this at any time.

If you would like us to review your case further, please contact our support team directly.

Rated 1 out of 5 stars

Worst casino ever

Joined them tonight I went through the verification but just to be sure I checked with the online chat it took 15 min to get back to me they were very rude and when I asked if I was verified they said yes but if I make a withdrawal they may want further info so I asked what so I can send it they said they don’t know which has never happened at any casino I have been with they did not want to tell me just incase I won I then said that want good enough and left they then logged me out and have now blocked me !! Stay well away guys !! Casino is a huge scam I will be reporting them asap

12 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear about your negative experience. Please note that identity verification is a standard requirement across all licensed online casinos and in some cases additional documents may be requested at the withdrawal stage to ensure security.

Your feedback about the communication you received is important, and we’ll make sure it’s reviewed internally. If you would like us to check your account status, please contact our support team directly so we can assist you further.

Rated 1 out of 5 stars

If you hate money then play on this…

If you hate money then play on this casino.
This site is one of the most scammiest websites I have ever come across.
It literally eats your money, hundreds and hundreds and gives absolutely nothing back. I have played a lot of sites but this is the worst of the worst. These sites not registered on gamstop are there to exploit vulnerable people of all their money. Do not play on this site. It is a real SCAM.

7 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We take all player concerns seriously and operate fully under our licensed terms and conditions. All games and transactions are conducted fairly and in line with regulatory standards. If you have specific issues with your account or experience, we encourage you to contact our support team directly so we can review the matter.

Rated 1 out of 5 stars

horrible site

horrible site, does not give you the stated bonuses upon deposit.and it takes over 30 minutes to get any help. then you are fobbed off

6 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear about your experience. Our bonuses and promotions are always applied in line with our terms, and support is available to assist further. Please contact our team directly so we can review your case.

Rated 1 out of 5 stars

worst customer services try and close…

worst customer services try and close chats because they know they are wrong and are complicit in stealing money from me

29 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We take customer support very seriously and all chats are handled according to our service standards. No funds are ever withheld outside of our Terms & Conditions. If you believe there has been a misunderstanding, we encourage you to contact our support team directly so we can review your case in detail.

Rated 1 out of 5 stars

Stay Away

Stay Away – Account Closed and Winnings Stolen

I deposited real money on Cosmobet and took their 200% deposit bonus. I played normally and respected the rules. When my balance reached zero, the bonus was automatically canceled by their system (I never asked for it).

After that, I simply opened the bonus features I had already triggered during play. This gave me some winnings. Everything was fair and transparent on my side.

But instead of letting me withdraw, Cosmobet permanently closed my account, claiming I “violated” their Terms and Conditions (paragraphs 3, 9, and 10). All my winnings were confiscated, including money I deposited myself. This is nothing but theft and fraud.

Legitimate casinos don’t punish players for system behavior outside their control. Cosmobet clearly looks for excuses to avoid paying winners.

⚠️ Warning: Cosmobet is a scam casino. They take your money, let you play, and then invent a reason to close your account if you win. Do not trust them, do not deposit here. Choose a regulated and reputable casino instead.

5 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for sharing your feedback. Please note that all account closures and bonus-related actions are carried out strictly in line with our Terms and Conditions, which every player accepts upon registration. We never take such measures lightly and always base decisions on clear rules and fair play.

If you would like us to review your case in more detail, we encourage you to contact our support team directly so that we can provide clarification.

Rated 1 out of 5 stars

Locked Account

Locked Account

They locked my account and stole 15000 in winnings from me. Scumbags! Avoid.

4 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Please note that all account restrictions and winnings are handled in accordance with our terms and conditions. We encourage you to reach out directly to our support team so the matter can be reviewed in detail.

Rated 1 out of 5 stars

This casino is an absolute scam

This casino is an absolute scam! No chance of winning anything from here. It must be the worst casino I've played! Stay away, it will just take, take,take with no returns at all.

2 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry you feel this way. All of our games run on certified RNG systems to ensure fair play, and outcomes are entirely random. If you’d like us to review your experience in detail, please reach out to our support team.

Rated 3 out of 5 stars

i deposits 500 but they took 550 out of…

i deposited £500 but they took £550 out, when i withdrew the money they took another 30£ from me, every time i contact a member of staff i am told they have no control over the " currency exchange "

2 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. All deposits on our platform are processed without any additional fees. Please contact our support team directly so they can review your account and clarify the situation.

Rated 1 out of 5 stars

Horrendous

Horrendous! Please avoid this site - I have used them for quite a while and they aren’t paying winnings to friends of mine. I also got scammed a few months ago - small withdrawals ok, but larger wins you will have to take them to court as don’t even acknowledge complaints

1 September 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear about your impression. All withdrawals are handled according to our terms and conditions, and larger payments may require additional checks for security and compliance reasons. If you or your friends are experiencing issues, please contact our support team directly so we can review the cases in detail.

Rated 5 out of 5 stars

First time playing on Cosmobet

First time playing on Cosmobet
Site seems good, good selection of slots that pay out, don’t know what the reviews are about saying the slots don’t pay??
Just waiting on withdrawal will update when I’ve received.

Update ***
Withdrawal was rejected due to need to send a email and verify cards.
Will update once it’s been verified and received withdrawal.

Update**
Sent cards via email to kyc and were verified within 24 hours then requested withdrawal again and got it same day, 4 figures too.
Can’t complain with the site had no issues so far.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't use cosmobet

Don't use Cosmobet. No response for 24 hours. Funds blocked. I have never seen worse service. I will do my best to make sure more people know about this.

30 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear about your frustration. Please contact our support team directly so we can review your account and assist you further.

Rated 1 out of 5 stars

SCAM Casino.

SCAM Casino.

Avoid at all costs.

In response to Cosmobet, regulated by who? Yourselves?

Games constantly pausing and kicking you out and unable to retrieve balance.

Complete con.

27 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to see your review. Our casino operates fully under license and in accordance with strict regulations. If you’ve experienced any specific issue, we encourage you to contact our support team so we can assist you directly.

Rated 2 out of 5 stars

Used the site for a few months and I…

Used the site for a few months and I have to say lots of areas they could improve.
Withdrawal times (not wkd) your withdrawal can be sat pending for 18 hours. The instant messenger support, times I've waited 20 mins and not once have they actually solved the issue. The email support, my last issue was to rectify a game fault on roulette, the game took my money but didn't spin. It took numerous emails and 8 days to solve even though I sent specific screenshots of incidents including times etc. lots of games can't be used in the UK even when using vpns. Normal UK users without bons Wil be limited to a couple of providers.
Positive I suppose is getting free spins when you have lost money, this depends on just how much you have lost however no take back or cash back unless you use crypto.
Definitely need to focus on the customer services, players should not have to wait days for responses from support, that's simply not good enough and this isn't isolated it's a common theme.
Added reply to Cosmo bet , today's date 01/09/25. Just to confirm I contacted the instant messenger service on the site with a "specific" problem, they asked me to email support, I emailed support and it took over five days for a reply and seven or eight to resolve. Other occasions I've waited three days for replies from "support" which let's be honest isn't great particularly when it's a site issue. Hope this clarifies.

6 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your detailed feedback. We value hearing both the positives and the areas where you feel we can improve. Withdrawal processing times, game availability, and support response are all important, and we are continuously working to enhance these services. If you encounter specific issues in the future, we encourage you to reach out directly so our team can assist more efficiently.

Rated 2 out of 5 stars

Same as all the others


Had a win yesterday withdrawal hit my account today no problems at all well done cosmobet I think I’ll stay😁😁

Made a small withdrawal and cant win a penny since no free spins or anything on any of the games. Shame I hoped these were better

Update so the withdrawal is quite quick but that's the only good thing I have to say 100 spins won 3.40 20p spins won 17 quid 50p spins absolutely nothing if anything the free spins have put me off depositing any more money obviously I limited to small amounts one dead spin after another

Another 30 quid gone in seconds waste of time

Account being closed do not waste your money

Let's see if they pay me the money that was in my account now its closed I will update this review if they do

Received the 78 pound I won gave 2 stars just for the withdrawal times

27 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for sharing your experience. We’re glad to hear that your recent withdrawal was successfully processed. All accounts and bonuses are managed according to our licensed Terms & Conditions. If you have any questions or need further assistance, our support team is always available to review your account in detail.

Rated 1 out of 5 stars

Casino is terrible go to my YouTube…

Casino is terrible go to my YouTube channels to see review. I’ve deposited £4500 into this casino and withdrew nothing and had no win bigger than £100 crazy how they can get away with this they will reply generic garbage about RNG but this is not true in all my life on online casinos I have never seen such returns. Most games don’t work and the people that leave the great reviews have been offered free spins to do so! Avoid avoid avoid

27 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We understand your concerns. All gameplay on our platform is powered by licensed providers and governed by certified RNG systems to ensure fairness. We do not offer incentives for reviews, and all feedback is genuine. If you’ve encountered technical issues with games or have account-related concerns, please contact our support team so we can assist you directly.

Rated 1 out of 5 stars

Asking for images of my bank cards to…

Asking for images of my bank cards to be emailed once withdrawals were submitted which upon any research is fraudulent and not required. Despite having copies of bank statements and drivers licence and also not allowing withdrawal to the card anyway which is ironic. Also been waiting the four days as they suggested for payout to go into my bank and still not there despite saying success and now asking for images of bank cards!!!!! Reported to UK trading standards, not sure how they are able to operate which such activities.

26 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. All verification and withdrawal requests are handled in line with our security and compliance requirements. For assistance with your case, please reach out to our support team directly.

Rated 1 out of 5 stars

Can put as much as you want into this…

Can put as much as you want into this website and get absolutely ntn back i just got no less than five mins ago a bonus 10 free spins right an won absolutely 0 from it never ever seen that before

17 August 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. We would like to clarify that all our games and bonuses operate under licensed providers, with outcomes determined by certified Random Number Generators (RNG). This means results are entirely random and can vary greatly from session to session. While wins are not guaranteed, fair play is always ensured. If you have any further concerns, please contact our support team.

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